1940 Cliff Lake Rd, Eagan, MN 55122, USA
Welcome to Pellicci Ace Hardware, located at 1565 Cliff Rd, Eagan, MN 55122, USA. You can contact them at (651) 454-2366 or +1 651-454-2366. As part of the Ace Hardware cooperative, Pellicci Ace Hardware typically provides a range of hardware, tools, paint, lawn and garden supplies, and home maintenance products to serve the needs of the local community in Eagan.
For our local users in Eagan and the surrounding areas searching for "Candles Near Me," it's worth knowing that hardware stores like Ace Hardware may carry a limited selection of general home goods alongside their primary hardware inventory. This could include utility candles for emergency purposes or possibly some decorative or scented candles, often found in seasonal displays or home organization sections. However, the variety and focus will likely be on hardware and related items rather than a comprehensive candle selection. To determine if Pellicci Ace Hardware currently stocks candles that meet your preferences, it would be best to contact the store directly or visit their location.
Based on the available customer reviews, experiences at Pellicci Ace Hardware appear to be mixed, particularly concerning customer service depending on the situation and the staff member involved. One customer shared a negative experience regarding a significant purchase: "I've been going to ace hardware for as long as I can remember and today they lost a customer. Purchased a 550$ lawn mower and stopped working after it's first use within 20 minutes. Spoke to a store clerk on Sunday who encouraged me to get in touch with Drew regarding a return. Store clerk had good customer service. Spoke to Drew and he couldn't help me with a return. Offered no apologies or even a hint of empathy regarding my frustration. Referred me to the manufacturer's warranty. I understand. It's just frustrating to spend that kind of money and have no assurance I can get any help from Ace. I would have even settled for a decent customer service experience but far from it. An apology and some empathy can go a long way. Odd customer service experience. Lost a customer today." This detailed account highlights dissatisfaction with the handling of a defective product return and a perceived lack of empathy from one of the staff members ("Drew"), despite positive feedback about another store clerk.
In contrast, another customer reported a very positive interaction: "We came in last minute on a spring Sunday and were helped with the super kind worker Bruce. He helped us grab all the things for our new grill and also helped us load it. He was very pleasant and we enjoyed our time shopping here!" This review praises the helpfulness and kindness of a specific employee, Bruce, who went above and beyond to assist with a purchase. This suggests that while there might be inconsistencies, some staff members at Pellicci Ace Hardware provide excellent customer service.
The environment of Pellicci Ace Hardware is likely that of a typical Ace Hardware store: well-organized aisles stocked with a variety of hardware, tools, paint, and other home improvement necessities. You might also find seasonal items, outdoor equipment, and potentially a small selection of home goods. The focus is generally on functionality and providing the necessary supplies for home maintenance and projects. Whether candles are part of their regular inventory would depend on the store's specific merchandising strategy.
Services offered at Pellicci Ace Hardware would typically include key cutting, paint mixing, and knowledgeable staff who can assist with finding the right tools and materials for your projects. As indicated by the reviews, the level of customer service can vary. While some employees are reported to be very helpful, experiences with returns or more complex issues might differ. It's also possible they offer equipment repair services for certain items, although this is not explicitly mentioned in these reviews.
Features of Pellicci Ace Hardware include being part of the Ace Hardware cooperative, which often means a commitment to community involvement and a certain standard of service and product quality. They typically stock a wide range of brands and products catering to both homeowners and contractors. If they carry candles, this would be a secondary feature compared to their core hardware offerings.
Promotional information is not provided in these specific reviews. Ace Hardware stores often have weekly or monthly sales flyers, seasonal promotions, and a rewards program for customers. To find out about any current promotions at Pellicci Ace Hardware, including on any home goods they might stock, it would be best to check their local advertisements or inquire in-store.
In conclusion, Pellicci Ace Hardware in Eagan, MN, offers a range of hardware, tools, and home improvement supplies, typical of an Ace Hardware store. Customer service experiences appear to be varied, with some staff members being exceptionally helpful while others might not meet expectations, particularly in handling returns of defective items. It is uncertain if they carry a significant selection of candles. If you are primarily looking for "Candles Near Me," you might want to check with other types of retailers in the area. However, if you also have hardware needs or are curious about their home goods inventory, including candles, Pellicci Ace Hardware at 1565 Cliff Rd is a local option. We recommend contacting them directly to inquire about their current stock of candles and being prepared for potentially varying levels of customer service based on the experiences shared in the reviews.