Amy's Hallmark Shop

Welcome to Amy's Hallmark Shop, located in Coolsprings Galleria, 1800 Galleria Blvd Suite 2230, Franklin, TN 37067, USA. You can reach them by phone at (615) 771-3780 or their mobile number, +1 615-771-3780. Amy's Hallmark Shop is a gift store known for its wide selection of greeting cards, nostalgic merchandise featuring popular cartoons, movies, and shows, as well as figurines and Christmas tree ornaments. For local users searching for "Candles Near Me," Hallmark stores often carry a variety of gift items, which can include candles, especially scented or decorative ones, making Amy's Hallmark Shop a potential place to find them.

Given that Hallmark stores typically offer a diverse range of gift items, it is quite possible that Amy's Hallmark Shop in Franklin carries a selection of candles. If you are looking for "Candles Near Me," this store could be worth a visit. Gift shops like Hallmark often stock candles that align with their themes, such as seasonal candles, scented candles suitable for gifting, or candles that complement their home decor items.

Customer reviews for Amy's Hallmark Shop in Franklin present contrasting experiences. One customer expressed high satisfaction, stating, "My favorite place to get all my favorite nostalgic cartoon/movie/show merchandise! I decorate my house with trinkets and this is also the best place to get figurines and Christmas tree ornaments. Amazing and kind staff!!!" This review highlights the unique merchandise offered, particularly for those who enjoy collecting items related to nostalgic pop culture. It also praises the staff as "amazing and kind," suggesting a positive and helpful in-store environment.

This positive feedback indicates that many customers appreciate the specific niche of merchandise that Amy's Hallmark Shop caters to, as well as the quality of service they receive.

However, another customer reported a very negative interaction: "I typically don’t leave reviews, but I had an awful experience at this store today. I visited around 3:40 PM and asked an employee, an older woman, a question about an item on sale. Her response was incredibly rude—she simply said “NO” in the most unpleasant tone, even after I politely asked for clarification. I felt unwelcome and uncomfortable, so I left immediately. I will not be returning to this location." This review details a significant issue with the customer service provided by one employee, describing the interaction as "awful" and the tone as "incredibly rude," leading the customer to feel unwelcome and to decide not to return.

This negative experience suggests that while some staff members may be "amazing and kind," as mentioned in the other review, there might be inconsistencies in customer service quality at this location.

In terms of the environment, Hallmark stores are generally well-organized and brightly lit, with merchandise displayed attractively to encourage browsing. You can typically expect to find different sections dedicated to greeting cards, seasonal items, gifts, and collectibles. Amy's Hallmark Shop, being located in Coolsprings Galleria, would likely share the mall's overall accessible and climate-controlled environment. The positive review's mention of decorating with "trinkets" and finding "figurines and Christmas tree ornaments" suggests a store filled with visually appealing and collectible items. If they carry candles, they would likely be integrated within their gift or home decor sections.

Services typically offered by Hallmark stores include assistance in finding specific items, gift wrapping, and processing card and gift purchases. The positive review implicitly mentions helpful staff, while the negative review explicitly describes an unhelpful and rude interaction with an employee.

Features of Amy's Hallmark Shop include its specialization in nostalgic and pop culture-related merchandise, a wide variety of greeting cards for all occasions, collectible figurines (like those from popular franchises), and a significant selection of Christmas ornaments. For those looking for "Candles Near Me," Hallmark stores often feature candles that are suitable for gifting or home fragrance, which might align with seasonal themes or come in decorative packaging.

Considering the "Candles Near Me" category, you might typically find the following at Amy's Hallmark Shop:

• Scented candles, often in decorative jars or tins, suitable for gifting.
• Seasonal candles related to holidays or specific times of the year.
• Candles that are part of gift sets.
• Potentially candles featuring popular characters or themes, aligning with their other merchandise.

To determine the specific candle selection at this Franklin location, a visit to the store within Coolsprings Galleria would be the most direct way to find out.

Regarding promotional information, the provided reviews do not mention any specific ongoing promotions. However, Hallmark stores often have sales events, discounts on certain types of merchandise (like cards or seasonal items), and offers for their loyalty program members (if they have one). To find out about any current promotions at Amy's Hallmark Shop in Franklin, you would likely need to visit the store or check the Hallmark website for national or local offers.

In conclusion, Amy's Hallmark Shop in Franklin offers a unique selection of nostalgic and collectible merchandise, along with greeting cards and seasonal items. For those searching for "Candles Near Me," it is possible to find them here as part of their gift offerings. Customer reviews present a mixed view of the service, with one praising the "amazing and kind staff" and another detailing a very rude encounter. Local users interested in nostalgic gifts and potentially candles should consider visiting this store in Coolsprings Galleria, but be aware that service experiences might vary.

If you are in the Franklin area and looking for "Candles Near Me" within a gift shop setting that also offers a range of unique and nostalgic items, Amy's Hallmark Shop is worth a visit. While there's no guarantee of a vast candle selection, the possibility exists, and you might also find other interesting gifts. Be mindful of the differing service experiences reported by customers.