Nebraska Furniture Mart

Nebraska Furniture Mart, located at 700 S 72nd St in Omaha, NE, is a large retail store offering a wide range of furniture and potentially other home goods. They can be contacted at their toll-free number (800) 336-9136 or +1 800-336-9136. For local users in Omaha looking for furniture and home-related items, Nebraska Furniture Mart is a significant presence. However, recent customer reviews provide insights into their services that potential shoppers should consider.

One customer shared a particularly negative experience involving a bedroom set purchase. This customer paid for the assembly of the bedroom set, which included their existing Sleep Number bed. However, the installation team reportedly refused to assemble it and left abruptly. As a result, the customer was left with unassembled furniture and had to arrange for its removal. This reviewer expressed dissatisfaction with multiple aspects of their interaction with Nebraska Furniture Mart, including insurance, delivery, installation, sales personnel (whose promises allegedly differed from actual policies and services), delivery personnel, and overall customer service. The sentiment expressed was that customers are treated as mere numbers, and continuing to patronize the store would be "rewarding shitty behavior and a lack of customer service." This customer, having spent a significant amount of money and waited four months for the items, was left with an unresolved issue and expressed a lack of confidence in a satisfactory resolution.

Another customer detailed a severely negative experience with the purchase of a washer and dryer from Mrs. B’s, which is part of Nebraska Furniture Mart. They purchased a clearance unit that was disclosed to have been returned due to a leak but was supposedly fixed. After paying a substantial sum of $1,832.99 and receiving assurances that the unit was fully repaired, the delivered washer malfunctioned shortly after installation, causing water damage to the customer's kitchen, dining room, and parts of their living room. The customer expressed devastation and frustration with the lack of immediate response or handling of what they considered an emergency situation. The delay in receiving a callback led this customer to declare they would "never do business with these people again," emphasizing a complete lack of care for their customers.

Based on these two recent customer reviews, there appear to be significant concerns regarding the after-sales services, including delivery, installation, and the handling of issues with purchased items. Potential customers might want to consider these experiences when evaluating Nebraska Furniture Mart for their furniture and appliance needs.

The reviews do not provide much information about the in-store environment or the range of products offered beyond furniture and appliances. Nebraska Furniture Mart is generally known to be a large retailer with a wide selection, but these specific accounts focus on the challenges encountered post-purchase.

Now, let's consider the category "Candles Near Me." Nebraska Furniture Mart, being a large home goods retailer, might indeed carry candles as part of their home decor or accessories selection. Furniture stores often include items like lamps, rugs, and decorative pieces, and candles frequently fall into this category. If you are a local user in Omaha looking for "Candles Near Me," Nebraska Furniture Mart could potentially be a place to find them, alongside a broader range of furniture and appliances. However, given the negative experiences highlighted in the reviews regarding other services, it would be prudent to focus specifically on their product availability if you choose to visit for items like candles.

To determine if Nebraska Furniture Mart carries candles and to inquire about their current stock, local users might want to call them at the provided number. This would also give an opportunity to gauge their current customer service approach. Since no promotional information was mentioned in the reviews, it is advisable to check directly with the store for any ongoing offers on candles or other products.

In summary, Nebraska Furniture Mart in Omaha is a large store with a wide selection of furniture and appliances, and they might also stock items like candles for those searching in the "Candles Near Me" category. However, recent customer reviews have raised significant concerns about their delivery, installation, and overall customer service, particularly in resolving post-purchase issues. Local users should be aware of these experiences when considering shopping at this location. For specific information on product availability, such as candles, and any current promotions, it is recommended to contact the store directly.

Potential shoppers may want to weigh the convenience of a large selection against the reported issues with service and support based on these recent customer experiences.