Kroger

Welcome to the Kroger store located at 210 Franklin Rd STE 100, Brentwood, TN 37027, USA. As part of the Kroger supermarket chain, this Brentwood location aims to provide a wide variety of groceries and household items to serve the local community. Situated on Franklin Road, it offers a convenient shopping destination for residents of Brentwood and the surrounding areas.

Based on the available customer reviews, experiences at this Kroger store appear to be mixed. Several comments highlight issues related to staffing levels and the reliance on self-checkout lanes. One reviewer stated that the store is "always understaffed," noting that while the employees present are doing their best, the overall management regarding staffing seems to be a concern. This customer also expressed a desire for more traditional checkout lanes and fewer self-checkout options, suggesting that the current balance may lead to long wait times.

Another review echoed the sentiment about self-checkout lines, mentioning an instance where there was a line of 20 people waiting for self-checkout while only one regular register was open. This indicates a potential bottleneck in the checkout process that could impact the overall shopping experience, particularly for those who prefer not to use self-checkout.

However, amidst these concerns about staffing and checkout, one customer shared a remarkably positive experience with the customer service department. This reviewer had misplaced a receipt needed for work and contacted the store with low expectations of retrieval. They specifically praised Tonia in Customer Service for her exceptional help in locating the transaction, printing a copy, and making it available for pickup within approximately 30 minutes. The customer expressed shock and gratitude for the speed and helpfulness of this service, highlighting Tonia as "fantastic." This positive anecdote suggests that while there may be operational challenges, individual employees can provide outstanding customer support.

The reviews do not offer extensive details about the store's physical environment beyond the mention of self-checkout lanes and regular registers. However, as a Kroger supermarket, one can generally expect a well-organized layout with various departments including produce, meat, dairy, bakery, frozen foods, and general grocery aisles. The presence of a customer service area is also noted due to the positive review regarding receipt retrieval.

In terms of services, the primary offering is a wide selection of groceries. The presence of self-checkout lanes indicates an effort to provide options for quicker transactions, although customer feedback suggests this might be over-relied upon. The positive experience with Tonia in Customer Service highlights services such as transaction look-up and receipt printing. Standard supermarket services like a deli, bakery, or pharmacy might also be available, though not specifically mentioned in these reviews.

Now, let's consider how Kroger might relate to the platform category "Candles Near Me." Supermarkets like Kroger typically carry a variety of home goods, and candles are often included in this selection. These can range from basic utility candles to scented and decorative candles. The selection and quality can vary depending on the store.

At the Kroger in Brentwood, you would likely find an aisle or section dedicated to home and household items, where candles would typically be stocked. The types of candles available might include jar candles, pillar candles, tea lights, and possibly seasonal or specialty candles. As a large supermarket chain, Kroger often carries well-known brands as well as their private label options in this category.

If you are in the Brentwood, TN area and searching for "Candles Near Me," the Kroger on Franklin Road is a convenient place to check while doing your grocery shopping. You might find a suitable candle option there, whether for everyday use, home fragrance, or decorative purposes. The prices would likely be competitive with other supermarkets in the area.

To find out the specific types and brands of candles available at this particular Kroger location, you may want to visit the store or contact them directly. While the provided reviews do not mention candles, supermarkets generally include them in their inventory of household and general merchandise.

In summary, the Kroger store at 210 Franklin Rd in Brentwood, TN, appears to have some operational challenges related to staffing and the balance between self-checkout and traditional registers, which have led to customer concerns about wait times. However, it also features employees who provide excellent customer service, as highlighted by the positive experience with Tonia in CS. For those in the Brentwood area looking for a grocery store, Kroger offers a wide selection of products, and it is likely that they also carry candles, making it a potential stop for your "Candles Near Me" search. For specific inquiries about product availability, including candles, you can contact them at (615) 377-3690 or +1 615-377-3690.