48 S 9th St, Minneapolis, MN 55401, USA
For the local community in Minneapolis, particularly those residing in or around the downtown area, Infinity Smokes Inc. presents itself as a potential destination for a variety of products. Located at 814 Hennepin Ave, Minneapolis, MN 55403, USA, this store can be reached at (612) 333-9071 or +1 612-333-9071. While the platform category is "Candles Near Me," it's important to note that the available information and customer reviews primarily focus on other product categories, specifically Delta8 and CBD items, as well as some mentions of tobacco-related goods.
Based on the available customer feedback, the environment of Infinity Smokes Inc. is described as "clean," which suggests a well-maintained and organized retail space. This can contribute positively to the overall shopping experience, making customers feel comfortable and at ease while browsing the selections. A clean environment often reflects a store's attention to detail and commitment to providing a pleasant atmosphere for its clientele.
In terms of services, one recurring positive aspect highlighted in the reviews is the helpfulness of the staff. One customer specifically mentioned the staff being "very helpful," indicating that they are likely knowledgeable about the products offered and willing to assist customers with their inquiries and purchases. This level of customer service can be a significant draw for local shoppers, fostering trust and encouraging repeat business. Good customer service involves providing information, answering questions, and guiding customers to the products that best suit their needs.
The features of Infinity Smokes Inc., according to one satisfied customer, include a "vast" selection of Delta8 and CBD products. This suggests that the store caters to individuals seeking these specific items, offering a wide range of options to choose from. For those interested in Delta8 vapes, the store is even mentioned as a "go-to" location in Downtown Minneapolis, further emphasizing the breadth of their offerings in this category. The availability of a diverse selection is a key feature that can attract customers with varying preferences and requirements.
Furthermore, the same positive review points out that the prices at Infinity Smokes Inc. are "reasonable." In a competitive market, especially in a downtown area where multiple similar establishments might exist, offering products at reasonable prices is a significant advantage. Customers are often price-sensitive, and finding a store that combines a good selection with fair pricing can lead to customer loyalty. The reviewer explicitly stated that Infinity Smokes Inc. has a better selection without a higher price compared to other nearby shops, making it a compelling choice for Delta8 and CBD products.
However, it is crucial to present a balanced perspective, as not all customer experiences have been positive. One review expresses significant dissatisfaction, stating that the store is "way over priced." This directly contradicts the positive feedback regarding reasonable prices, indicating a potential inconsistency in pricing or perhaps a difference in perception based on the specific products being compared. It is possible that prices for certain items are considered high by some customers, even if others find the overall pricing to be fair.
The negative review also mentions a lack of selection in specific product categories, namely "no selection of cigars." This suggests that while the store may have a good variety of Delta8 and CBD products, its offerings in other areas, such as traditional tobacco products like cigars, might be limited or non-existent. For local users specifically looking for a wide range of cigars, Infinity Smokes Inc. might not be the ideal destination based on this feedback.
Adding to the negative experience, the same reviewer noted that the "largest gauge" of cigars available was a 60, expressing disappointment. This level of detail indicates that the customer is knowledgeable about cigars and has specific preferences regarding their size. The limited availability of larger gauge cigars could be a drawback for cigar enthusiasts in the local area.
The negative review also raises concerns about the staff's attentiveness. It describes one employee as "cool" but another as being preoccupied with their mobile phone, labeled as "chatty kathy like a high schooler named Felicia," and ignoring customers. This behavior, if consistently observed, can significantly detract from the customer experience and lead to dissatisfaction. The fact that the "cool guy" had to prompt the other employee to assist customers further highlights the issue of inattentiveness. Such instances can damage a store's reputation and deter potential customers.
Based on this mixed feedback, local users considering Infinity Smokes Inc. should weigh the positive comments regarding the selection and pricing of Delta8 and CBD products, as well as the helpfulness of at least one staff member, against the negative remarks concerning potentially high prices on some items, the lack of cigar selection, and issues with staff attentiveness. It's important to recognize that customer experiences can vary, and these reviews offer a snapshot of individual perspectives.
Regarding the platform category "Candles Near Me," there is no direct mention of candles in the provided customer reviews. Therefore, it is difficult to ascertain the store's offerings in this specific category based solely on the available information. Local users interested in purchasing candles at Infinity Smokes Inc. may need to contact the store directly using the provided phone numbers to inquire about their candle selection, if any. It is possible that the store carries candles as part of its broader inventory, but this is not explicitly confirmed by the current information.
In conclusion, Infinity Smokes Inc. at 814 Hennepin Ave in Minneapolis appears to be a store with a notable selection of Delta8 and CBD products, praised for its variety and reasonable prices by some customers. The clean environment and helpfulness of at least one staff member are also positive aspects highlighted in the reviews. However, potential drawbacks include concerns about pricing on certain items, a lack of cigar selection, and reported issues with staff attentiveness. For local users in Minneapolis looking for "Candles Near Me," it is recommended to verify the availability of candles directly with the store, as this product category is not discussed in the provided customer feedback. Visiting the store in person might also provide a more comprehensive understanding of their current offerings and the overall shopping experience.