Dillard's: Fayette Mall

Dillard's Fayette Mall offers a wide variety of products for customers looking for fashion, footwear, and home goods. Located at 3625 Nicholasville Rd, Lexington, KY 40503, Dillard's is a popular shopping destination that provides an extensive selection of brands across multiple departments. The store is known for its diverse range of clothing, accessories, cosmetics, and shoe collections, making it a one-stop shop for many shoppers.

With open hours from Monday to Saturday, 11:00 AM - 8:00 PM, and Sunday from 12:00 AM - 6:00 PM, Dillard's is conveniently accessible for both local residents and visitors. The store features a welcoming environment with friendly staff in some departments, particularly in the shoe and clothing sections. However, customers have reported mixed experiences, especially in the cosmetics department, where friendliness and helpfulness can vary.

• Positive Customer Feedback: Many shoppers appreciate the variety of brands available, such as Brahmin and Steve Madden shoes. Some have had positive experiences with the customer service in specific departments, like the shoe section where children can try on styles they love.
• Negative Customer Feedback: Unfortunately, some customers have shared negative experiences, including rude staff in the cosmetics department and difficulties returning defective products. One customer reported receiving a damaged dress that was ordered online and faced challenges during the return process.

Dillard's Fayette Mall continues to be a significant point of interest for shoppers in Lexington, KY, offering a range of products under one roof. While there are areas for improvement, particularly in customer service and product quality control, many customers still find value in shopping at this location for special occasions and fashion needs.