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  • Kiehl's
Kiehl's ico

Kiehl's

Perfume Store Near MeIndianaMarion CountyIndianapolisWashington TownshipKeystone Crossing

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Phone

+1 317-575-8270

Address

8702 Keystone Crossing, Indianapolis, IN 46240, USA

Website

stores.kiehls.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 9:00 PM
Sunday 12:00 AM - 6:00 PM

Kiehl's Introduce

For those in Indiana prioritizing healthy, radiant skin and a personalized approach to their beauty regimen, Kiehl's in Indianapolis offers a unique blend of heritage and innovation. This isn't just a store where you pick up skincare products; it's a destination that continues the brand's long-standing tradition as an apothecary, providing expert advice, tailored recommendations, and efficacious formulas rooted in both nature and science. From addressing specific skin concerns to simply enhancing your natural glow, Kiehl's is dedicated to helping individuals achieve their best skin, right here in the Hoosier State.

Since its origins as a pharmacy in New York's East Village in 1851, Kiehl's has been committed to creating high-quality, effective skincare for all. This enduring legacy of customer-centric service and potent formulations is evident at their Indianapolis location. For locals, this means access to a trusted brand known for its commitment to product integrity and a customer experience that feels both professional and genuinely helpful, as echoed by countless satisfied patrons.


Location and Accessibility

Conveniently situated at 8702 Keystone Crossing, Indianapolis, IN 46240, USA, Kiehl's is a prime spot for shoppers throughout Indianapolis and the surrounding Indiana communities. Located within the bustling Fashion Mall at Keystone, it offers easy access from major roadways and ample parking, ensuring a smooth and pleasant visit. Its position in a premier shopping destination makes it a perfect stop during a day of errands or a dedicated beauty excursion, serving the needs of residents from Carmel to Greenwood and beyond.


Services Offered

Kiehl's at Keystone Crossing goes beyond simply selling products by offering a suite of personalized services designed to guide you on your skincare journey. These services emphasize their commitment to education and tailored solutions:

  • Healthy Skin Consultations: Receive complimentary, one-on-one consultations with a Kiehl's Skin Pro. These experts are trained to assess your skin's unique needs and concerns, then recommend a personalized routine using Kiehl's products.

  • Derma-Reader Deep Skin Analysis: Utilize advanced technology like the Derma-Reader for an in-depth analysis of your skin. This tool helps identify underlying concerns that may not be visible to the naked eye, leading to even more precise product recommendations.

  • Skincare Treatments / Healthy Skin Facials: Inquire about in-store skincare treatments or "Healthy Skin Facials" offered in private treatment rooms (availability may vary by store and local guidelines). These advanced facials are designed to provide targeted care and visible results.

  • Express Facials: Some locations offer mini-facials to boost glow and calm skin, often complimentary with an in-store purchase. These include a quick skin analysis.

  • Product Sampling: True to their apothecary roots, Kiehl's is known for offering generous samples. This allows you to "try before you buy" and ensure the products are suitable for your skin before making a full purchase.

  • Routine Finder Quiz: If you prefer to start online or gather initial insights, Kiehl's offers a routine finder quiz that delivers a personalized skincare routine based on your preferences and concerns.

  • Virtual Healthy Skin Consultation: For added convenience, you can book a complimentary virtual consultation with a Skin Pro from the comfort of your home, including a skin analysis and routine recommendation.

  • Buy Online, Pick Up In-Store: Streamline your shopping experience by ordering products online and picking them up directly at the Indianapolis store.


Features / Highlights

Kiehl's stands out in the skincare landscape due to its unique heritage, product philosophy, and commitment to customer satisfaction. Here are some key highlights that make the Indianapolis store a special destination:

  • Apothecary Heritage and Expertise: With a history dating back to 1851, Kiehl's blends pharmaceutical, herbal, and medicinal knowledge with modern science. This unique approach results in highly effective formulas that are gentle yet potent.

  • Nature-Inspired, Science-Proven Formulas: Kiehl's prides itself on using efficacious concentrations of natural ingredients, balanced with scientific advancements. Products often feature well-researched ingredients like Calendula, Squalane, Vitamin C, Retinol, and Hyaluronic Acid.

  • Iconic and Best-Selling Products: The brand is home to many beloved and award-winning products. Favorites like the Ultra Facial Cream, Creamy Eye Treatment with Avocado, Calendula Herbal-Extract Toner, and Midnight Recovery Concentrate have cult followings for their visible results.

  • Personalized Guidance from Skin Pros: Customers consistently praise the staff for being "very considerate and helpful." As one reviewer noted, their Skin Pros are "very knowledgeable and really helped select the right products," emphasizing the store's dedication to tailored advice over generic sales pitches.

  • Commitment to Quality and Safety: Kiehl's products are developed with a focus on being gentle yet effective, often formulated without parabens, fragrances, mineral oils, and dyes, catering to various skin types, including sensitive skin.

  • Sustainability Initiatives: Kiehl's has a strong commitment to sustainability, offering refillable products and engaging in recycling programs, allowing customers to return empty bottles to the store.

  • Wide Range for All Skin Types and Concerns: Whether you're looking for anti-aging solutions, acne treatments, hydration, or products for men's specific skincare needs, Kiehl's offers a comprehensive range to address almost any concern.


Promotions or Special Offers

Kiehl's frequently provides various promotions and special offers, making their high-quality products more accessible to customers. These can include both in-store and online deals:

  • My Kiehl's Rewards Program: Join their free loyalty program to earn points on every purchase. Points can be redeemed for discounts ($10 off for every 100 points), and members often receive exclusive offers, early access to new products, and a special birthday treat.

  • Free Samples with Every Order: A long-standing tradition, Kiehl's typically offers 3 complimentary samples with every order, allowing you to try new products before committing.

  • Seasonal Sales Events: Look out for significant sales during key times of the year, such as holiday periods (Black Friday, Cyber Monday), and seasonal transitions, where discounts can reach up to 30-40% off sitewide or on select sets.

  • First Order Discounts: New customers signing up for Kiehl's emails and/or texts can often receive a percentage off their first order (e.g., 15-20% off).

  • Bundle Deals and Value Sets: Kiehl's frequently offers specially curated product sets or "Buy 1 Get 1 Free" (BOGO) promotions on popular items, providing excellent value for comprehensive routines or stocking up on favorites.

  • Free Shipping: Enjoy complimentary standard shipping on online orders that meet a certain threshold (often $50 or more).

  • Recycling Program Rewards: Participate in their "Recycle & Be Rewarded" program by returning empty Kiehl's containers to the store to earn points or discounts on future purchases.

  • Student and Healthcare Worker Discounts: Kiehl's may offer special discounts for students and healthcare workers, so it's worth inquiring if you qualify.

To stay informed about the latest promotions, it’s best to visit the Kiehl's website, subscribe to their email list, or ask a Skin Pro at the Indianapolis location.


Contact Information

Ready to experience the Kiehl's difference? Here's how you can connect with their Indianapolis team:

  • Address: 8702 Keystone Crossing, Indianapolis, IN 46240, USA

  • Phone: (317) 575-8270

The knowledgeable staff are eager to assist you with any questions and help you discover your ideal skincare solutions.


Conclusion: Why this place is suitable for locals

For residents across Indiana, Kiehl's at Keystone Crossing in Indianapolis is an exceptional resource for all things skincare. Its blend of historical apothecary wisdom and modern scientific formulation creates a unique and effective approach to beauty. Locals will particularly appreciate the highly personalized service, as highlighted by reviews praising the staff's helpfulness and expertise in recommending the "right products." This isn't a quick transactional stop; it's an opportunity for a genuine skincare consultation, complete with advanced analysis tools like the Derma-Reader and the chance to try products before committing.

Whether you're battling persistent skin issues, seeking to maintain a youthful glow, or simply looking for high-quality, reliable products for everyday use, Kiehl's offers solutions for every age and skin type. Its location within a popular mall makes it convenient, and the consistent quality of its products, combined with a customer-first philosophy, makes it a truly suitable and highly recommended destination for anyone in the Indiana community looking to invest in the health and appearance of their skin. It’s a place where you can confidently "plan to spend some money" knowing you're investing in products and expertise that deliver real results.

Photos

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Location

Customer Reviews

Michelle Mcvay

Aug 10, 2022

The ladies a very considerate and helpful. They will also recommend their products and answer your questions

Lisa Kaye

Nov 25, 2022

This store at the Keystone Fashion Mall is a hidden little gem. Received a very professional and efficient facial from Payton. She is very knowledgeable and really helped select the right products for me. Plan to spend some money if you shop here!

Lindsey Williams

Jan 19, 2020

I know some skincare basics but I was still very confused. Kiehl's did a free consultation on what I need and answered any questions I had. Jennifer helped me and she is amazing and very knowledgeable. She helped with everything and didn't pressure me to buy. I will definitely be returning.

Mishell

May 16, 2023

Great customer service. They carry everything you need from facial to hair products and much more.

Beulah Okonkwo

Apr 13, 2020

Buttered lip balm didn't help my lips. Want to return but store closed due to pandemic. Customer Service number stays on hold for too long. Anyone else get thru to them?

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