Big Lots

For savvy shoppers and budget-conscious families across North Carolina, the Big Lots store in New Bern is a familiar and often frequented destination. This isn't just any discount store; it operates on a unique model, specializing in closeout and overstock merchandise, which means you can find an ever-changing assortment of high-quality items at significantly reduced prices. From brand-name groceries and household essentials to furniture, seasonal decor, and everyday needs, Big Lots offers a treasure hunt experience right here in our local community.

Big Lots is known for its ability to secure incredible deals on products from various manufacturers and retailers. This opportunistic buying allows them to pass on substantial savings directly to their customers. For locals in New Bern, this translates into a chance to snag fantastic bargains on items they might otherwise pay full price for elsewhere. It’s about smart shopping and discovering surprising finds with every visit.

Customer experiences often highlight the positive aspects of the New Bern Big Lots. One glowing review states, "Big Lots, has a very spacious & clean building, strong shelves, a tremendous amount of high quality inventory; with really fine excellent prices! My friends, visit them soon! The parking area is huge! The Store has automatic doors, included for your convenience. There's also plenty of room in the aisles, showing that safety is paramount throughout. Inside areas are stocked, with a nice variety of merchandise. Staff will answer all your questions, in order to keep you satisfied, secured & definitely well informed...." This comprehensive feedback paints a picture of a well-maintained store focused on customer comfort and product availability, a clear draw for local patrons.

However, it's also important to acknowledge that like any retail experience, individual interactions can vary. Another customer shared a frustrating experience, noting, "No wonder Big Lots is closing its doors. I went into this establishment today with my mom to pick up some last minute Christmas gifts. My total came to $25 and some change. My mom handed over a $100 bill. The cashier looked at it and said I can't break that... Definitely won't ever go back. Thank God they are closing their doors." While this particular review mentions "closing its doors" (which, based on current public information, seems to reflect a period of restructuring and reopenings under new ownership for some locations, rather than a universal closure, with the New Bern store specifically listed as reopening), it underscores the importance of consistent customer service. Despite isolated incidents, the overall model of value and variety remains a strong draw for many.

For North Carolina residents seeking significant savings on a wide range of goods, the Big Lots in New Bern continues to be a go-to discount store, providing both convenience and the thrill of a great deal.

The Big Lots store in New Bern, NC, is conveniently located at 520 Berne Sq, New Bern, NC 28562, USA. This address places it within the bustling Berne Square shopping center, a well-known retail hub in the community. Its position ensures excellent accessibility for residents throughout New Bern and the surrounding areas within Craven County. Berne Square is typically easy to reach from major roads, providing a straightforward drive from various neighborhoods, including those in the heart of New Bern, or from nearby towns like Trent Woods or River Bend.

A significant advantage of this location is the typically "huge" parking area, as noted by a customer review. Ample parking reduces the stress often associated with shopping during peak hours, allowing for a more relaxed and convenient visit. The store itself is also described as having "automatic doors," further enhancing convenience for all shoppers. Being part of a larger shopping center means that customers can often combine their Big Lots trip with visits to other nearby stores or services, making it a highly practical and efficient stop for daily errands or larger shopping excursions for North Carolina locals.

The Big Lots store in New Bern, NC, while primarily a discount retail outlet, offers several services that enhance the shopping experience and provide added value for local customers:

• Extensive Product Categories: Big Lots is known for its wide array of merchandise. This includes a robust selection of home goods (furniture, mattresses, home decor, kitchenware, bedding, bath), seasonal items (holiday decorations, outdoor living), a considerable food and beverage section (including pantry staples, snacks, and specialty items), and a variety of everyday consumables (cleaning supplies, health and beauty products). Some locations also carry electronics and small appliances, and under new ownership, some may even feature apparel.
• New Arrivals and Closeouts: The core "service" is the constant influx of new, opportunistic buys – closeouts, overstock, and liquidations. This means the inventory is always changing, providing a fresh selection of unique items and incredible deals on a regular basis.
• Furniture Financing/Leasing Options: For larger purchases like furniture or mattresses, Big Lots often provides financing or leasing options, allowing customers to acquire higher-ticket items with flexible payment plans.
• Big Rewards Program: Big Lots offers a free loyalty program called Big Rewards. Members can earn points on purchases, receive exclusive discounts, get advance notice of new closeouts, and receive personalized offers. The program often includes special "Buzz Club" benefits and birthday rewards.
• Online Shopping and In-Store Pickup: Customers can browse and purchase items on the Big Lots website and choose to pick them up at the New Bern store for convenience, often ready within a short timeframe.
• Customer Service Support: As one customer highlighted, the staff aims to "answer all your questions, in order to keep you satisfied, secured & definitely well informed." This indicates a commitment to assisting shoppers with their needs and inquiries.
• Return Policy: Big Lots has a standard return policy, typically allowing returns of most merchandise within 30 days with a receipt for a full refund. Specific items like opened consumables or certain electronics might have different return conditions, so it's always advisable to inquire or check their official policy.

The Big Lots store in New Bern, NC, stands out with several key features that make it a compelling and suitable shopping destination for locals:

• "Bargains to Brag About": This is the central promise of Big Lots. Shoppers consistently find significant discounts on a wide range of products, often up to 70% off typical retail prices. This value proposition is a major draw for budget-conscious North Carolina consumers.
• The "Treasure Hunt" Experience: Due to its closeout and overstock model, the inventory at Big Lots is constantly changing. This creates an exciting "treasure hunt" dynamic, where every visit offers the potential to discover unique, unexpected, and deeply discounted items that might not be there on the next visit. This keeps locals coming back for more.
• Vast and Varied Merchandise: The store offers an incredibly diverse selection that covers nearly every room in the house and many personal needs. From a strong emphasis on home furnishings (furniture, decor) and seasonal goods to a significant presence in everyday groceries, cleaning supplies, and even pet products, Big Lots provides a comprehensive shopping experience.
• Clean, Spacious, and Organized Environment: As a customer review noted, the New Bern store is described as "very spacious & clean" with "plenty of room in the aisles." This emphasis on a comfortable and navigable shopping environment enhances the overall customer experience, making it pleasant to browse for deals.
• High-Quality Inventory at Discount Prices: Despite being a discount store, Big Lots prides itself on offering "high quality inventory" from well-known brands. This means customers aren't sacrificing quality for affordability, a crucial factor for savvy shoppers.
• Automatic Doors and Ample Parking: These practical features contribute significantly to the convenience and accessibility of the store, making it easy for shoppers with carts or children to enter and exit, and eliminating parking woes.
• Friendly and Informative Staff: The customer review highlights staff who "will answer all your questions, in order to keep you satisfied, secured & definitely well informed." This indicates a commitment to positive customer interaction and helpful service.

Big Lots in New Bern, NC, as a discount retailer, operates on a model of everyday low prices and significant markdowns on closeout merchandise. While you might not find traditional "weekly sales flyers" in the same vein as grocery stores, they consistently offer promotions and ways to save that benefit local shoppers:

• "Big Deals" and "Manager Specials": Throughout the store, you'll find signs highlighting "Big Deals" or specific "Manager Specials" which are temporary price reductions or particularly attractive prices on select items. These can change frequently, adding to the "treasure hunt" excitement.
• Everyday Low Prices on Closeouts: The core "promotion" is the inherent value of their closeout and overstock model. Items are already priced significantly below typical retail, meaning shoppers always get a bargain.
• Big Rewards Program: Joining the free Big Rewards program is key to unlocking additional savings. Members receive exclusive discounts (often sent via email), early access to deals, birthday rewards, and personalized offers. This program ensures loyal customers are consistently rewarded.
• Furniture and Seasonal Item Sales: Big Lots often runs specific sales events on its larger categories, such as furniture (e.g., "Save an extra 10% off furniture" as seen in past promotions), mattresses, or seasonal decor as new inventory arrives or old inventory is cleared.
• Seasonal Clearance Events: Following major holidays or at the end of a season, Big Lots will heavily mark down remaining seasonal inventory (e.g., Christmas decorations, patio furniture), offering some of the deepest discounts.
• Email and App Notifications: Signing up for Big Lots' email list or downloading their new rewards app allows customers to receive notifications about new products, special offers, and personalized deals, ensuring they don't miss out on timely savings.
• Flash Sales / Limited-Time Offers: Occasionally, Big Lots may feature flash sales on specific items or categories for a very limited time, prompting quick purchases to capture the savings.

For New Bern locals, the best way to leverage Big Lots' promotions is to visit frequently to catch the latest "big deals" and ensure you're a Big Rewards member to receive exclusive offers.

For any inquiries regarding store hours, specific product availability, or customer service needs, residents of New Bern, NC, can easily reach their local Big Lots using the following contact details:

Address: 520 Berne Sq, New Bern, NC 28562, USA

Phone: (252) 634-9725

Mobile Phone: +1 252-634-9725 (This is typically the main store line and serves as the primary contact for the New Bern Big Lots location.)

It's always recommended to call ahead for the most accurate and up-to-date information, especially concerning holiday hours or to inquire about a specific item's stock before making a trip.

For the residents of New Bern, North Carolina, the Big Lots at 520 Berne Sq is an incredibly suitable and valuable local shopping destination. Its distinctive business model, focusing on closeout and overstock merchandise, means that locals consistently have access to a wide array of products – from essential groceries and household items to furniture and seasonal decor – all at significantly reduced prices. This inherent affordability is a major draw for budget-conscious families and individuals across the community, enabling them to stretch their dollars further without compromising on quality.

The "treasure hunt" aspect of shopping at Big Lots is a key highlight, providing an exciting and dynamic retail experience. The constantly changing inventory ensures that every visit offers new discoveries and the chance to find unique items that won't last long. This keeps the shopping experience fresh and encourages frequent visits, making it a reliable source for unexpected bargains.

Furthermore, the positive customer feedback regarding the store's cleanliness, spacious aisles, and ample parking underscores its commitment to a comfortable and convenient shopping environment. Features like automatic doors and helpful staff contribute to a positive overall experience, making it easy and pleasant for locals to navigate the store and find what they need. While individual customer service experiences can vary, the overall value proposition and convenience make Big Lots a highly practical and appealing choice for the diverse needs of the New Bern community in North Carolina.