1991 Epps Bridge Pkwy, Athens, GA 30606, USA
For our local users in Athens, Georgia, we'd like to provide an introduction to your neighborhood Walmart Supercenter, located at 1911 Epps Bridge Pkwy. As a large department store, Walmart Supercenters aim to be a one-stop shop for a wide variety of goods, including groceries, clothing, electronics, home goods, and more. For those searching within the category of "Candles Near Me," department stores like Walmart typically carry a selection of candles within their home goods or general merchandise sections, making it a local option to consider alongside your other shopping needs.
Based on recent customer feedback, it's crucial to present a balanced view of the shopping experience at this particular Walmart Supercenter. Several reviews indicate significant issues with both the online pickup service and the in-store experience.
One customer advised others to "triple check your walmart pickups online and in person," stating that they "play games up here" with "last minute changes out of grace for it to be convenient at all." This suggests potential issues with the accuracy and reliability of the online order fulfillment process, which could lead to inconvenience for customers utilizing this service.
Another reviewer expressed strong dissatisfaction, stating, "We're so done with this Walmart and done with the service." They recounted multiple negative experiences, including receiving "spoiled meat, busted cans, random substitutions," and repeatedly getting "rotten fruit," with one instance of "blatantly malicious" strawberries. This paints a concerning picture regarding the quality control of perishable goods at this store. The reviewer also mentioned an employee who seems to dislike their job, potentially impacting customer interactions.
Further criticism came from a customer who attempted to complain, stating, "Yea I called to complain. You get spun in circles until the robot tells you you cant. Unreal." They also sarcastically commented on having "never paid so much for compost," presumably referring to the poor quality of the groceries they received. This suggests difficulties in reaching store management through their phone system.
Another customer declared, "I will NEVER be back to this store!" Their detailed account described a distressing experience after self-checkout, where a doorman stopped them and their family, demanding to see a receipt. Despite explaining they had a text message receipt (which hadn't arrived due to poor in-store service) and offering to show their American Express charge, the doorman allegedly tried to take their phone and demanded access to their bank account information. The situation escalated to the point where the customer considered returning all their purchases. They expressed feeling unfairly targeted and questioned if they were being discriminated against, especially since other shoppers were not stopped. This reviewer was particularly upset that their children had to witness their parents being treated as thieves and hoped the doorman would be reprimanded for his behavior, emphasizing that touching and detaining customers without evidence of theft is unacceptable.
Considering the category "Candles Near Me," a large department store like Walmart Supercenter typically has a home goods section where a variety of candles can be found. These might include scented jar candles, pillar candles, tea lights, and possibly even seasonal or decorative options. Given the issues raised in the reviews regarding customer service and product quality in other departments, it would be prudent for local users specifically looking for candles to inspect the items before purchasing.
As a Supercenter, this Walmart location offers a vast array of products beyond groceries, including clothing, electronics, home goods, automotive supplies, sporting goods, and more. The environment is a large retail space with multiple departments. While the reviews focus on negative aspects of service and product quality, the store itself is designed to be a convenient place to purchase a wide range of everyday items.
Given the strong negative feedback regarding customer service and product quality, local users might want to approach this Walmart Supercenter with caution. If you need to visit, it may be wise to double-check the quality of perishable items and to be prepared for potential issues with online order pickups or in-store interactions.
To inquire about the availability of specific items like candles or to attempt to reach the store management despite the reported phone issues, you can try calling (706) 549-1423 or +1 706-549-1423. However, based on one review, getting through to a person might be challenging.
Walmart typically has ongoing sales and price rollbacks on various items. Local users can check the Walmart website or the store's weekly ad for any current promotions on home goods, which might include candles. However, the reported issues with product quality and customer service should be kept in mind.
In conclusion, the Walmart Supercenter at 1911 Epps Bridge Pkwy in Athens, GA, aims to be a comprehensive retail destination. However, recent customer reviews raise significant concerns about the quality of certain products, the reliability of the online pickup service, and instances of poor customer service, including a particularly troubling account of being unfairly treated as potential shoplifters. While the store likely carries candles as part of its home goods selection for those in the "Candles Near Me" category, local users may want to weigh these negative experiences against the convenience of a large retail store when deciding where to shop.
For local residents considering this Walmart for groceries, home goods, or other needs, it would be advisable to exercise caution, particularly regarding perishable items and online orders, and to be prepared for potentially challenging customer service interactions based on the recent feedback. While they likely offer a variety of products, including candles, the overall shopping experience appears to be a point of concern for some customers.