9900 Brook Rd, Glen Allen, VA 23059, USA
The Walgreens located at 9801 Brook Rd in Glen Allen, VA 23059, is a drugstore that typically offers a range of services including a pharmacy, over-the-counter medications, health and beauty products, and general convenience items. They can be contacted at (804) 264-9587 or their mobile number +1 804-264-9587. Based on the limited customer reviews available, experiences at this location appear to vary significantly, with one customer reporting a frustrating pharmacy interaction and another praising a cashier.
One review details a notably negative experience specifically with the pharmacy services at this Walgreens. The customer stopped by to request a transfer of a prescription refill from another pharmacy but felt they were inconveniencing the staff with their request. They were initially told the transfer would take a couple of days. Ten days later, upon calling to check the status, they were informed that there was no record of the request. However, the staff member then found the request and stated the prescription could be filled in about 10 minutes. Unable to get there that day, the customer visited the drive-thru two days later only to be told again that the prescription could not be found. The most upsetting part of this experience for the reviewer was the interaction with a "obnoxious young lady at the drive thru window" who, upon hearing about the earlier phone conversation, allegedly dismissed it by saying it "didn't happen" because they were supposedly too busy to provide such a timeframe. The reviewer felt indirectly called a liar and concluded by labeling the Walgreens as "a horrible place," clearly indicating a very negative encounter with their pharmacy service.
In contrast, another customer shared a positive interaction during their visit to this same Walgreens location. They specifically mentioned a cashier named Kin who checked them out and described her as "sweet and personable." The reviewer expressed appreciation for Kin's "kind words" and thanked her for being "amazing." This review highlights that positive customer service experiences can occur at this store, at least in some interactions outside of the pharmacy.
Considering the platform category "Candles Near Me," drugstores like Walgreens often carry a selection of candles. These are typically found in the general merchandise or home goods aisles and can range from basic household candles to scented varieties and seasonal offerings. Given that Walgreens is a large chain selling a variety of non-pharmacy items, it is quite likely that this location in Glen Allen, VA, does stock candles.
To determine the specific types and selection of candles available at this Walgreens, local users would need to visit the store. Candles in drugstores are usually located alongside items like air fresheners, home decor, or seasonal merchandise. Checking these sections or asking a store associate would be the best way to find them.
Based on the limited reviews, the environment of this Walgreens seems to have the potential for both negative and positive customer service interactions. The pharmacy experience described was frustrating and involved perceived dismissiveness and inefficiency. On the other hand, the interaction with the cashier Kin was described as pleasant and personable. The reviews do not provide much detail about the overall cleanliness or layout of the store itself.
The services offered at this Walgreens include a pharmacy where prescriptions can be filled and transferred, as well as the retail sale of over-the-counter medications, health and beauty products, and general merchandise. The contrasting reviews suggest that the quality of customer service might vary depending on the department or the specific staff member encountered. The availability of a drive-thru for pharmacy services is also noted.
Key features of Walgreens as a chain typically include its pharmacy services, a wide selection of health and beauty products, and convenience items. This specific location has received both negative feedback regarding pharmacy service efficiency and attitude, and positive feedback about a cashier's friendliness. The likelihood of finding candles, a common item in drugstores, is also a potential feature for those interested in the "Candles Near Me" category.
Promotional information is not mentioned in the provided reviews. Walgreens as a company regularly offers sales and discounts, which are usually advertised through their weekly ads, website, and in-store flyers. Local users interested in potential deals on candles or other items would need to consult these resources.
For local users in Glen Allen, VA, the Walgreens at 9801 Brook Rd offers a convenient location for pharmacy needs and general shopping. If you are also looking for "Candles Near Me," this store is a likely place to find them within their retail section. However, the reported negative experience with the pharmacy service should be noted, while the positive feedback about a cashier indicates that friendly service can also be encountered.
To get a comprehensive understanding of the store's current offerings, including the availability and selection of candles, and to form your own opinion on the overall customer service, a visit to the Walgreens at this location is recommended. Checking their weekly ads online might also provide insights into any current promotions on home goods or candles.