9930 Brook Rd, Glen Allen, VA 23059, USA
DICK'S Sporting Goods, located at 9940 Brook Rd in Glen Allen, VA 23059, is a retail chain offering a wide selection of sporting goods, apparel, footwear, and outdoor equipment. You can contact them at (804) 261-1853 or their mobile number +1 804-261-1853. Based on the limited customer reviews available, experiences at this location appear to be varied, with notable praise for knowledgeable staff in specific departments, but also reports of challenges with customer service in others.
One customer shared a highly positive experience in the bike department. They specifically mentioned an employee named Anan who was described as "very knowledgeable about all the bikes." Anan reportedly answered all the customer's questions and helped them select the right size bike for their son's birthday. Furthermore, Anan went above and beyond by checking the bike over, lubricating, and adjusting everything before the purchase. The reviewer explicitly compared this experience favorably to buying a bike from Walmart, which they described as having "poorly put together bikes." This positive interaction led the customer to highly recommend DICK'S Sporting Goods for bike purchases, expressing gratitude to Anan for his excellent service.
In contrast, another customer reported a significantly negative experience while trying to purchase shoes. According to this review, the store did not have shoes readily available for customers to try on, requiring them to seek assistance from an employee to retrieve shoes. The reviewer stated that they waited for 20 minutes and even attempted to call the store but ultimately left without being approached by any staff member. This account suggests a potential issue with staffing levels or attentiveness in the footwear department, leading to a frustrating and ultimately unsuccessful shopping trip for this customer.
Considering the platform category "Candles Near Me," sporting goods stores like DICK'S Sporting Goods do not typically have a primary focus on candles. Their main offerings revolve around sports equipment, athletic wear, and outdoor gear. Therefore, it is less likely that you would find a significant selection of candles at this type of store compared to a department store, grocery store, or drugstore. However, depending on the store's layout and the range of general merchandise they carry, it is not entirely impossible that they might have a small section with items like camping lanterns or perhaps even some novelty candles related to sports or the outdoors. Nonetheless, it would not be a primary product category for them.
To determine if this DICK'S Sporting Goods location in Glen Allen, VA, carries any candles, local users would likely need to visit the store and check their home goods, outdoor, or seasonal sections, if such sections exist. It is advisable not to expect a wide variety, as their focus is primarily on sporting goods.
Based on the customer reviews, the environment of this DICK'S Sporting Goods appears to have knowledgeable staff in specialized departments like bikes, which can greatly enhance the shopping experience for those specific products. However, there might be issues with staffing or service in other areas, such as the shoe department, where customers might face long waits and a lack of assistance. The store likely has a typical retail layout for a sporting goods store, with sections dedicated to various sports, apparel, and footwear.
The services offered at DICK'S Sporting Goods include the sale of a wide range of sporting goods, apparel, and footwear. In some departments, like bikes, they may offer expert advice and even assembly or adjustments. However, the negative shoe shopping experience suggests that service levels might vary across departments. Standard services such as checkout are also provided.
Key features of DICK'S Sporting Goods generally include a broad selection of products for various sports and outdoor activities, often carrying well-known brands. The Glen Allen location seems to have knowledgeable staff in at least the bike department. However, potential drawbacks could include inconsistent customer service across different departments, as indicated by the shoe shopping experience.
Promotional information is not explicitly mentioned in these reviews. DICK'S Sporting Goods typically has sales events, seasonal promotions, and offers through their loyalty program. Local users interested in discounts on sporting goods, apparel, or footwear would need to check their website, flyers, or in-store signage for current promotions.
For local users in Glen Allen, VA, DICK'S Sporting Goods at 9940 Brook Rd offers a place to find a variety of sporting goods, with potentially knowledgeable staff in specific areas like bikes. However, those looking to purchase items like shoes should be prepared for potentially needing to seek out assistance and possibly experiencing delays. If you are primarily searching for "Candles Near Me," this store is unlikely to be a primary destination, though they might carry a limited selection within a broader merchandise category.
To get a comprehensive understanding of their current inventory and the overall shopping experience, visiting the DICK'S Sporting Goods in Glen Allen is recommended. If you have specific needs, such as for bikes, the positive review suggests you might find expert help. For other departments, it may be prudent to be prepared to seek assistance actively.