630 Old Country Rd, Garden City, NY 11530, USA
Welcome to the introduction of Venus et Fleur, located at 630 Old Country Rd within Roosevelt Field, Garden City, NY 11530. You can contact them at (516) 471-1119 or +1 516-471-1119. Venus et Fleur is renowned for its luxurious and long-lasting floral arrangements, particularly their Eternity Roses, which are real roses that can last for a year or more with proper care. Let's delve into what this florist offers to the local community in Garden City and surrounding areas.
Based on customer reviews, the experience at Venus et Fleur - Roosevelt Field appears to have both exceptional and disappointing aspects. One customer shared a highly positive interaction with an employee named Ari. This customer needed to order roses that were not showing as available online. Ari reportedly went above and beyond, even contacting her manager near the end of her shift, to ensure the order could be placed successfully. The reviewer specifically thanked Ari, noting that "going above and beyond goes a long way." This suggests that some members of the staff are dedicated to providing excellent customer service and are willing to put in extra effort to assist customers.
However, another customer had a significantly negative experience specifically related to online orders and customer service. This reviewer advised others "DO NOT BUY FROM THEIR SITE!" They reported that a coupon code was not applied during their online order, and the store refused to honor it afterward, citing their terms of sale which state that no modifications or cancellations can be made post-order. The customer expressed strong dissatisfaction, stating, "You got to be kidding," and that it left a "sour taste" for the entire brand. They went as far as recommending purchasing from other brands like Million Roses instead. This feedback highlights potential issues with their online ordering system and a rigid policy regarding post-order adjustments, which can lead to a negative customer experience.
As a florist, the primary offering of Venus et Fleur is their exquisite floral arrangements. They are particularly famous for their Eternity Roses, which are preserved to maintain their beauty for an extended period. These arrangements come in various styles, colors, and presentation boxes, often with a luxurious aesthetic. You can likely expect to find a selection of these signature rose arrangements in their Roosevelt Field location, allowing customers to see and choose the perfect display for gifting or personal enjoyment. Beyond their Eternity Roses, they may also offer fresh, traditional floral bouquets and arrangements, although their long-lasting roses are their hallmark.
The environment of the Venus et Fleur boutique at Roosevelt Field is likely to reflect the luxury and elegance of their brand. You can probably expect a sophisticated and visually appealing space where the floral arrangements are showcased beautifully. The focus would be on the presentation and the high quality of the roses and their packaging. It's designed to provide an upscale experience for customers selecting these premium floral gifts.
In terms of services, you can anticipate standard florist services such as assistance in choosing the right arrangement, processing orders, and potentially offering delivery within the local area, although the reviews provided do not specifically comment on delivery services from this location. The positive review about Ari indicates a willingness to help with specific requests, even those not immediately available online. However, the negative review points to potential limitations in modifying online orders after they are placed.
Now, let's consider the category "Candles Near Me." While Venus et Fleur is primarily a florist specializing in roses, luxury brands often extend their offerings to include related gift items, such as candles. It is plausible that Venus et Fleur might carry a selection of high-end candles that complement their floral arrangements, perhaps with rose-related or other luxurious scents. If you are looking for premium candles in the Garden City area, it would be worth checking if Venus et Fleur at Roosevelt Field offers any. Their candles, if available, would likely align with the brand's sophisticated and elegant image, making them suitable as standalone gifts or as accompaniments to their floral arrangements. To confirm if they sell candles, a visit to the store or a direct inquiry would be necessary.
To summarize the environment, services, and features of Venus et Fleur - Roosevelt Field:
- Luxurious Floral Arrangements: Specializes in Eternity Roses that last a year or more, along with potentially other fresh floral options.
- Elegant Boutique Environment: Likely features a sophisticated setting to showcase their premium floral designs.
- Personal Assistance: Some staff members are willing to go the extra mile to help customers, as highlighted in one positive review.
- Potential for Luxury Candles: May offer a curated selection of high-end candles as part of their gift offerings.
- Online Order Limitations: There are reports of rigid policies regarding modifications or cancellations of online orders after placement.
Regarding promotional information, the provided text does not mention any specific ongoing promotions at Venus et Fleur - Roosevelt Field. Typically, businesses like this might have seasonal offers or promotions around holidays. To find out about any current deals or special offers, it would be best to visit their store in Roosevelt Field or check their official Venus et Fleur website.
In conclusion, Venus et Fleur at Roosevelt Field in Garden City, NY, is a florist known for its luxurious and long-lasting Eternity Rose arrangements. While some customers have experienced exceptional service, there are also reports of issues with online order policies. If you appreciate high-end floral gifts and are looking for arrangements that last, Venus et Fleur is a destination to consider. They might also offer luxury candles, adding to their appeal as a gift shop. For the most accurate information on their current offerings and any promotions, visiting the store or contacting them directly is recommended.