Ulta Beauty

Welcome to Ulta Beauty, located at 3720 Easton Market, Columbus, OH 43230, USA. You can reach them at (614) 473-9146 or their mobile number +1 614-473-9146. Ulta Beauty is a well-known retail chain that offers a wide array of beauty products, including makeup, skincare, haircare, and fragrances, as well as salon services such as haircuts, styling, and more. For those searching for "Candles Near Me," beauty stores like Ulta Beauty often feature a selection of home fragrance items, including scented candles, as part of their broader lifestyle and beauty offerings. Therefore, Ulta Beauty in Easton Market could be a place to find candles alongside your other beauty needs.

However, the provided customer reviews for this specific Columbus location paint a concerning picture regarding customer service and product knowledge. One customer recounted a frustrating experience when trying to inquire about hair shears. Despite the store having a hair product/tools section and the website indicating in-store availability, they were initially told over the phone and then in person that the store likely did not carry them. This misinformation was quickly proven wrong when the customer walked into the store and found "SEVERAL options of shears/scissors." The same reviewer also mentioned a previous instance where they had to ask a representative the same question three times before receiving an answer, attributing these issues to "lazy employees" and expressing feeling mistreated and not valued as a customer, ultimately leading to a decision to return recent purchases and potentially cease shopping there.

Drawing a comparison, this customer noted a significantly better experience at Sephora, praising their "great customer service," "helpful" and "warmer personalities," and staff who are "actually knowledgeable of the products that they sell," highlighting a stark contrast between the two retailers.

Another customer shared an equally negative experience, stating they would have left a negative score if possible, describing their encounter as "Terrible experience and customer service at this location." This customer went in to shop and redeem a birthday reward but reported being neither greeted nor offered assistance, despite associates standing around talking. Their interaction with a cashier named Maria at the service desk was described as rude. Allegedly, the cashier did not ask for their phone number for points and displayed a "nasty attitude" when the customer mentioned having a birthday coupon and free gift, huffing and sighing while scanning codes. This experience left the customer "very disappointed" and questioning their Diamond rewards status with Ulta, expressing a preference for companies that appreciate their customers and urging "Do better Easton."

Considering the "Candles Near Me" search, while Ulta Beauty as a chain often carries candles, the negative reviews regarding customer service at this particular Easton Market location in Columbus might influence a potential candle shopper's decision. A pleasant shopping experience often includes helpful and attentive staff, which, according to these reviews, may be lacking at this store.

Ulta Beauty typically offers a wide range of services in their salon, including hair services, skin treatments, and brow services. They also feature a vast selection of beauty brands, from affordable drugstore options to higher-end prestige lines. Often, Ulta Beauty runs promotions, sales, and offers loyalty programs like the Diamond rewards mentioned in one of the reviews. However, the value of these benefits can be diminished if the in-store experience is negative due to poor customer service.

To determine the current selection of candles at the Ulta Beauty in Easton Market and any ongoing promotions on home fragrance items, it would be advisable to either visit the store in person or call the provided phone number. However, based on the recent customer feedback, it might be prudent to be prepared for potentially less-than-stellar customer service during your visit or inquiry.

In conclusion, Ulta Beauty at 3720 Easton Market in Columbus, OH, is a destination where you can likely find a variety of beauty products and potentially candles under the "Candles Near Me" category. They also offer salon services. However, recent customer reviews highlight significant issues with customer service, including unhelpful or uninformed staff and rude interactions. While the store may offer affordable makeup and a wide selection of beauty items, the reported negative customer service experiences are important for local users to consider. If you are looking for candles and other beauty products in the Easton Market area, Ulta Beauty is an option, but be aware of the potential for a less-than-satisfactory customer service experience based on recent feedback.