1513 Hwy 45 N, Columbus, MS 39705, USA
Hello Columbus community! Are you looking for the perfect greeting card, a thoughtful gift, or perhaps even searching for "candles near me"? Let us introduce you to Susan's Hallmark Shop, located in The Crossing at 1217 Hwy 45 N, Columbus, MS 39705, USA. You can reach them at (662) 241-4412 or +1 662-241-4412.
Customer reviews regarding Susan's Hallmark Shop in Columbus present a mixed picture, primarily concerning customer service. One reviewer recounted a "worst experience" due to some staff members being perceived as "rude" and "very unintelligent," unable to assist with questions. However, this reviewer specifically highlighted a "sweet lady" named Wendi, who provided wonderful service and significantly improved their otherwise negative experience, stating that "That store needed a Wendi!"
Another customer shared a negative experience related to being ignored by staff upon entering the store after work while wearing casual attire. This individual felt unacknowledged and unwelcome, contrasting their experience with two other customers who entered later and were greeted. This led to a feeling of "poor customer service" and the sentiment that certain types of customers might not be well-received.
Despite these service-related concerns, Hallmark stores generally offer a consistent environment focused on greeting cards, gifts for various occasions, and often seasonal merchandise. At Susan's Hallmark Shop, you can likely expect to find well-organized displays of Hallmark's signature greeting cards, a wide selection of gifts ranging from small trinkets to more substantial items, and possibly home decor and collectibles. The ambiance is usually bright and welcoming, designed to make it easy to browse through the different categories of products.
The primary services at Susan's Hallmark Shop would include assisting customers in finding the right cards and gifts. Based on the reviews, the quality of this service can vary, with some staff members reportedly unhelpful, while at least one, Wendi, is noted for providing excellent assistance. You might also expect services such as gift wrapping, especially during holidays or for special occasions. As a Hallmark store, they likely participate in any national Hallmark promotions or loyalty programs.
The key features of Susan's Hallmark Shop are its affiliation with the well-known Hallmark brand, which is synonymous with a wide variety of greeting cards for all occasions and a diverse range of gift items. You can typically find products related to holidays, birthdays, anniversaries, and other life events. Hallmark stores often carry items like plush toys, stationery, home decor, and collectibles. Given our focus, it's also common for Hallmark shops to stock a selection of candles.
Regarding "Candles Near Me," Hallmark stores often do carry candles as part of their gift and home decor offerings. At Susan's Hallmark Shop in Columbus, you would likely find a selection of scented candles, perhaps decorative candles, or candles that are part of gift sets. These might vary in size, scent, and style. If you are looking for "candles near me," Susan's Hallmark Shop is a local option where you could potentially find some, alongside their extensive range of other gift items.
Promotional information for Susan's Hallmark Shop might include national Hallmark promotions, seasonal sales, or specific in-store offers. Given the feedback about wanting better service, any positive interactions or special deals could enhance the overall shopping experience. To learn about current promotions or the specific types of products they carry, including candles, it would be best to visit the store or call them directly. They might also participate in Hallmark's Gold Crown Rewards program, offering additional benefits to loyal customers.
In summary, Susan's Hallmark Shop in Columbus, MS, located in The Crossing, offers a wide variety of Hallmark greeting cards and gifts, and potentially "candles near me." Customer experiences regarding service have been mixed, with some negative feedback contrasted by praise for at least one staff member, Wendi. If you are in the area looking for Hallmark products or a local gift shop that might also carry candles, Susan's Hallmark Shop is a place to consider, keeping in mind the varying service experiences reported by customers.
We encourage you to visit Susan's Hallmark Shop to explore their selection of cards, gifts, and potentially candles. If you do, perhaps you'll have the opportunity to interact with Wendi or other staff members who can provide a positive shopping experience. Checking for any ongoing promotions might also help you find a great deal on your purchases.