SPRINGHURST, 4200 Towne Center Dr, Louisville, KY 40241, USA
Welcome to SEPHORA at Kohl's, located at 4200 Towne Center Dr, Louisville, KY 40241, USA. You can reach them at (502) 326-3100 or +1 502-326-3100 for any inquiries. SEPHORA at Kohl's is a beauty retail concept that brings SEPHORA's curated selection of makeup, skincare, hair care, and fragrance products into select Kohl's stores. This setup allows customers to access SEPHORA's offerings with the convenience of a Kohl's location.
Based on recent customer reviews, the experience at this particular SEPHORA at Kohl's location seems to be a point of concern, primarily regarding customer service. One customer reported a significantly disappointing visit where the staff appeared to be more engaged with each other than with the customers. According to this review, the staff "spent the entire time talking to each other and completely ignored me." The customer noted walking around the store for a considerable period without any acknowledgment or offer of assistance, describing this level of inattentive service as "unacceptable." The reviewer expressed hope that management would address this issue to improve the overall shopping experience for future customers.
Another customer shared a similarly negative encounter, specifically highlighting an interaction with a staff member with short red hair behind the counter. This reviewer described the staff member as "incredibly rude," noting that they "just stared at me the entire time I wad shopping" and, upon checkout, did not offer a simple "hi" or "you're welcome," which the customer considered the "bare minimum for customer service." This behavior was labeled as "very strange." These two recent reviews paint a picture of potentially lacking customer engagement and even rudeness at this SEPHORA at Kohl's location.
SEPHORA itself is known for its wide array of beauty products from various brands, including both well-established and emerging names. Typically, a SEPHORA store offers testers for many products, allowing customers to try them before purchasing. They often have knowledgeable beauty advisors who can assist with product recommendations and application tips. The integration within a Kohl's store might mean a slightly different environment compared to a standalone SEPHORA, but the expectation would still be access to quality beauty products and helpful service.
Considering the platform category "Candles Near Me," SEPHORA primarily focuses on makeup, skincare, hair care, and fragrance. While fragrance is a key offering, it typically includes perfumes, colognes, and home diffusers rather than traditional candles. Kohl's, on the other hand, as a department store, often carries a broader range of goods, including home fragrance items like candles. Therefore, if you are looking for candles, it is more likely that you would find them within the general Kohl's sections of the store rather than specifically within the SEPHORA at Kohl's area. However, to be certain about the availability of candles at this location, it would be advisable to inquire directly with the store staff or check the Kohl's website for the inventory of this particular store.
Based on the provided reviews, there is no information regarding promotional activities at this SEPHORA at Kohl's location. SEPHORA often has various promotions, including sales events, gifts with purchase, and loyalty programs. These promotions might be advertised in-store, online, or through email. Kohl's also has its own set of promotions and Kohl's Cash rewards. Customers shopping at SEPHORA within Kohl's might be able to take advantage of some Kohl's offers, but SEPHORA-specific promotions would typically apply to the SEPHORA merchandise. To get details on any current promotions, it would be best to visit the store or check the SEPHORA and Kohl's websites.
In summary, SEPHORA at Kohl's in Louisville offers a selection of beauty products within a Kohl's store. While the store itself might be expected to provide a good range of beauty items, recent customer reviews indicate significant concerns regarding the level of customer service, with reports of staff being inattentive and rude. If you are in the Louisville area and looking for SEPHORA's beauty products with the convenience of a Kohl's location, this store is an option. However, based on recent feedback, you might want to be prepared for potentially subpar customer service. If you are specifically looking for candles, you might find them in the broader Kohl's sections of the store rather than within the SEPHORA area. For information on product availability, including candles, and any current promotions, it is recommended to contact the store directly.
To inquire about their beauty product selection, the potential availability of candles within the Kohl's store, and any ongoing promotions, please contact SEPHORA at Kohl's in Louisville at (502) 326-3100 or +1 502-326-3100. You can also visit their location at 4200 Towne Center Dr, Louisville, KY 40241, USA.