889 Americana Way, Glendale, CA 91210, USA
For the local community in Glendale, California, Nordstrom, located at 102 Caruso Ave, Glendale, CA 91210, USA, offers a comprehensive department store experience with a wide selection of merchandise. They can be contacted at (818) 502-9922 or their mobile number, +1 818-502-9922. Based on the provided customer reviews, the service quality at this Nordstrom location appears to be varied, with some departments receiving high praise while others leave room for improvement.
One customer shared a highly positive experience in the lingerie section, specifically mentioning the Skims area. They noted that the associates were "so nice," acknowledging them and making them feel "very welcome." Furthermore, an associate went the extra mile by checking the back stock to find a specific size and color, leading to a "10/10 experience." This review highlights the potential for excellent and helpful customer service within certain departments of the store.
In contrast, another customer had a less favorable experience in the "younger/trendy" men's section on the third floor. This customer described the associate there as "very standoffish," noting that they felt watched the entire time. However, the associate was readily available when it was time to pay, leading the customer to speculate that this might be related to commission. This account suggests that the service experience can differ significantly depending on the department within the store.
A separate positive comment simply stated, "Please hire more people like Brittany. She is amazing and went above and beyond. Thank you." This concise feedback strongly indicates that at least one employee, Brittany, is known for providing exceptional customer service, further emphasizing the potential for positive interactions at this Nordstrom location.
Considering the platform category "Candles Near Me," Nordstrom, as a major department store, typically carries a variety of home goods, which often includes candles. These might be found in their home decor section, beauty department (as many fragrance brands offer candles), or in specialty boutiques within the store. Given the wide range of products Nordstrom offers, it is highly likely that they stock candles. Local users searching for "Candles Near Me" in Glendale would likely find a selection at this Nordstrom location. The ambiance and overall shopping experience that Nordstrom aims to provide often aligns with the inclusion of home fragrance items like candles.
Based on the customer reviews, the environment of the Nordstrom in Glendale seems to vary by department. The lingerie section is described as welcoming and helpful, suggesting a positive and attentive atmosphere. On the other hand, the men's section, according to one review, felt less comfortable due to the perceived standoffishness of the associate. Overall, as a large department store, the physical environment is likely well-organized and visually appealing, consistent with Nordstrom's brand image.
The services offered at this Nordstrom location include personal shopping assistance (implied by the helpful lingerie associate), alterations (common for department stores selling clothing), and potentially beauty consultations. The availability of knowledgeable staff who can check back stock also indicates a commitment to customer support. Gift wrapping is another service often provided by Nordstrom, particularly during holidays or for special purchases. The contrasting experiences in different departments suggest that the quality of these services might depend on the specific area of the store.
Features of Nordstrom as a department store generally include a wide selection of high-quality merchandise across various categories such as fashion, beauty, home goods, and shoes. They often carry a mix of well-known brands and emerging designers. The positive mention of Brittany's exceptional service indicates that some employees at the Glendale location are a significant feature, contributing to a positive shopping experience. However, the inconsistent service reported in other departments suggests this might not be uniform across the store.
The provided reviews do not contain any specific promotional information. Nordstrom typically has seasonal sales events, anniversary sales, and other promotions, which are usually advertised through their website, email newsletters, and in-store signage. Local users interested in any current promotions at the Glendale store would need to check these sources directly.
In conclusion, Nordstrom in Glendale offers a wide array of products, from lingerie and men's clothing to home goods, and likely includes a selection of "Candles Near Me." Customer experiences at this location are varied, with high praise for service in some departments, like lingerie, and less positive feedback in others, such as the men's section. The presence of exceptional employees like Brittany suggests a potential for outstanding service. Local residents looking for a department store with a broad selection of quality goods and the possibility of finding candles should consider visiting the Nordstrom at Caruso Avenue in Glendale, while being aware that service experiences can differ.