Lowe's Home Improvement

Hello Bengaluru! While Lowe's Home Improvement is located at 155 River Rd, Lisbon, CT 06351, USA, let's explore what this type of store offers, particularly in relation to home improvement needs and the category 'Candles Near Me'. Understanding the offerings and customer experiences at a store like Lowe's can be useful for recognizing similar retailers in your local area that cater to home-related projects and household goods.

Lowe's Home Improvement is a major chain in the United States that provides a vast array of products for home repair, renovation, and decoration. This includes everything from lumber and tools to appliances, paint, and garden supplies. The store in Lisbon, CT, aims to serve the local community with these resources. Based on the provided customer reviews, we can gather insights into the environment (indirectly), services, features, and potential areas for improvement.

Environment:

Home improvement stores like Lowe's are typically large, warehouse-style spaces organized into different departments. You can generally expect to find well-stocked aisles dedicated to specific categories of products. While the reviews don't explicitly describe the physical environment of the Lisbon store, the nature of a home improvement retailer suggests a focus on functionality and the accessibility of a wide range of materials and products. One positive aspect hinted at is the presence of helpful staff, as mentioned in a couple of reviews ("Staff was great," "The staff was great").

Services:

Lowe's typically offers various services to support home improvement projects, which may include:

• Customer Service: Assistance with product inquiries, returns, and other issues. One review highlights a negative experience with customer service regarding a defective appliance, stating that the store was unwilling to provide recourse and directed the customer to the manufacturer. Conversely, another review praised the delivery service for an appliance, noting the professionalism and efficiency of the delivery crew. This suggests that service quality might vary depending on the department or issue.
• Delivery and Installation: For larger items like appliances, Lowe's often provides delivery and installation services, as positively noted in the review about the oven delivery.
• Project Consultation: Staff in various departments can often offer advice and guidance on home improvement projects. The positive comments about the staff suggest this might be a strength at the Lisbon location, though their ability to resolve certain issues might be limited by company policies or manufacturer agreements.
• Key Cutting, Paint Mixing, etc.: Common services found in home improvement stores to assist with specific needs. These are not directly mentioned in the provided reviews for the Lisbon store.

The mixed feedback on customer service indicates that while some staff are perceived as great, the overall support in resolving complex issues, especially those involving third-party manufacturers, may be lacking.

Features:

Key features of Lowe's as a home improvement store generally include:

• Extensive Product Selection: A wide variety of products for building, renovating, and maintaining homes and outdoor spaces. This ranges from lumber, tools, and hardware to appliances, flooring, lighting, and garden supplies.
• Brand Variety: Lowe's typically carries products from various brands, catering to different needs and budgets. The negative review regarding a Samsung washer highlights that they do sell major appliances.
• Seasonal Items: Depending on the time of year, Lowe's often features seasonal products such as holiday decorations, outdoor furniture, and gardening supplies.
• Potential for Candles: Connecting to "Candles Near Me," home improvement stores like Lowe's often have a section with home decor items, which can include candles, particularly in the lighting or home accents aisles. These might range from basic utility candles to decorative and scented options. If you were in Lisbon, CT, looking for candles, Lowe's could be worth checking.

The reviews provide specific instances of product experiences (a problematic washer) and service experiences (both positive delivery and unhelpful customer service for the washer issue). The feedback about the mobile survey interface also points to an area where Lowe's could improve its customer experience feedback process.

Promotional Information:

The provided reviews do not contain any information about current promotions at the Lowe's store in Lisbon, CT. However, Lowe's as a chain regularly offers sales, discounts, and special offers on various products. These are often advertised through their website, weekly flyers, and in-store signage. To find out about specific promotions at the Lisbon location, it would be best to check these official channels.

Connecting to "Candles Near Me":

If you were searching for "Candles Near Me" in Lisbon, CT, Lowe's Home Improvement is a potential place to find them. While not their primary focus, home improvement stores often stock candles as part of their home decor or lighting sections. The selection might vary but could include basic household candles, scented candles, and possibly outdoor citronella candles. It would be advisable to check their home goods or lighting aisles.

Summary for Local Users (in Lisbon, CT):

Lowe's Home Improvement at 155 River Rd in Lisbon, CT, offers a wide range of products for home improvement and maintenance. Customer reviews indicate that while some staff are helpful, experiences with customer service, particularly in resolving issues with manufacturers, can be challenging. The delivery service for appliances seems to be well-regarded. If you're undertaking home projects, Lowe's is likely to have the necessary supplies. For those looking for "Candles Near Me," Lowe's may carry a selection within their home goods or lighting departments. To learn about current promotions or the availability of specific items like candles, it's recommended to visit their website or the store directly. Be aware that experiences with post-purchase support for certain items, like appliances, might require direct engagement with the manufacturer.