Kroger

For residents in and around the Polaris Parkway area of Columbus, Ohio, the Kroger located at 1177 Polaris Pkwy, Columbus, OH 43240, offers a convenient option for grocery shopping. You can reach this store at (614) 430-2440 or via their mobile contact number, +1 614-430-2440. As a well-known grocery chain, Kroger typically provides a wide range of products and services to cater to the everyday needs of its customers.

Based on customer reviews, the store generally maintains a "clean grocery store" environment, which is often a priority for shoppers. The staff are also noted to be "friendly," contributing to a potentially positive shopping experience. Furthermore, the pricing is described as "fair," suggesting that Kroger aims to offer competitive prices on its goods.

However, some feedback indicates that the store can get quite busy, particularly during both daytime and nighttime hours. One reviewer who visited twice noted that both times were "very busy," resulting in "very long" lines at the checkout. To mitigate this, the store does offer "self checkout" lanes, providing an alternative for customers who prefer a quicker, albeit self-managed, payment process. It's advisable for shoppers to "be patient," especially during peak hours.

In contrast to the positive remarks about cleanliness and friendly staff, one customer shared a less favorable experience. This review highlighted issues related to the Kroger store card and customer service. According to this customer, many items in the store have lower prices for cardholders. On the evening they shopped, the store was out of these cards, and the customer care counter was closed. The checkout person provided a form to fill out but did not offer to match the discounts at that time.

A subsequent visit by the same customer during the afternoon, when the customer care counter was open, did not resolve the issue to their satisfaction. The staff member at the counter reportedly had an "indifferent attitude," stated they were still out of cards, and advised the customer to check back in two days. The reviewer felt the staff member was "totally unapologetic, disinterested, and did nothing to earn my business," including not suggesting that the discounts could still be matched at the checkout. This negative experience led the customer to state they would not be returning to this particular Kroger location.

For local users looking for "Candles Near Me," it's common for grocery stores like Kroger to carry a selection of candles. These can range from basic household candles to scented candles for home fragrance. Typically, you might find them in an aisle dedicated to home goods or perhaps seasonally in specific promotional displays. While the provided reviews do not specifically mention the availability or variety of candles at this Kroger location on Polaris Parkway, it is reasonable to expect that they would stock some options. If you are in the area and looking for "Candles Near Me" alongside your groceries, Kroger is a convenient place to check.

In terms of services, beyond the standard grocery offerings, this Kroger provides self-checkout lanes to help expedite the payment process during busy times. The presence of a customer care counter suggests that they do offer assistance with inquiries, though the reported experience indicates that the quality of service at this counter can vary. It's important to note the feedback regarding the store's loyalty card program, which offers discounted prices on certain items, and the potential challenges in obtaining or utilizing these benefits based on the mentioned review.

Regarding promotional information, the review mentions that "prices on many items are lower when you have their card." This indicates that Kroger utilizes a loyalty program to offer discounts to its members. However, the availability of these cards in-store and the process for obtaining them appear to be areas where at least one customer experienced issues. It would be advisable for new customers interested in these discounts to inquire about the availability of store cards and the process for immediate benefits at the customer service counter, perhaps calling ahead to ascertain the current status of card availability.

In conclusion, the Kroger at 1177 Polaris Pkwy in Columbus, OH, generally offers a clean shopping environment with friendly staff and fair prices. It provides the convenience of self-checkout, especially useful during its often busy periods. For those seeking "Candles Near Me," it is likely that this Kroger location stocks a variety of candles within its home goods section. However, potential customers should be aware of the feedback regarding the store's loyalty card program and the inconsistent experience reported with the customer service related to obtaining these cards and associated discounts. While many aspects of the store seem satisfactory, the issues raised by one reviewer regarding the store card and customer care are important for local users to consider.