1235 Polaris Pkwy, Columbus, OH 43240, USA
For local residents in the Polaris Parkway area of Columbus, Ohio, JOANN Fabric and Crafts, situated at 1265 Polaris Pkwy, Columbus, OH 43240, serves as a go-to destination for a vast array of crafting and home goods. You can reach this store at (614) 840-9277 or via their mobile contact number, +1 614-840-9277. JOANN is widely known for its extensive selection of fabrics, yarns, sewing supplies, craft materials, and home decor items, catering to hobbyists, DIY enthusiasts, and those looking to personalize their living spaces.
Based on recent customer reviews, the experience at this particular JOANN location appears to be somewhat mixed. One reviewer noted that the "staff" are "helpful," which is a significant positive aspect for a store that often requires customers to seek guidance on specific materials or project ideas. This suggests that despite some challenges mentioned in other feedback, there are employees who are willing and able to assist shoppers.
However, another review raises concerns regarding the operational aspects of the store, specifically mentioning significant waiting times at the checkout. The customer reported waiting in line for "an hour" with still a dozen people ahead, and only "one cashier" on duty. While acknowledging that the cashier was doing their best, the reviewer noted that this seemed to be a persistent issue due to JOANN's alleged reluctance to allocate more staff to the registers. This resulted in a negative impact on the overall shopping experience, leading the customer to express hesitation about future visits despite enjoying the store's offerings.
Another piece of feedback highlights a specific instance involving a high-value item. The reviewer mentioned a "$1,500 brother sewing machine for sale for $799" but pointed out that it was "missing several very important pieces" essential for its function. The store's policy, according to the review, was to sell it "as is," without any indication of a further price reduction to compensate for the missing and likely expensive replacement parts. This raises questions about the store's approach to selling potentially incomplete or non-functional merchandise, especially at a still considerable price point.
For local users interested in "Candles Near Me," JOANN Fabric and Crafts, as a home goods and crafts store, often carries a selection of candles and related home fragrance items. These might be found within their home decor aisles, potentially alongside other decorative accessories. The variety could range from scented jar candles to pillar candles and possibly candle-making supplies for those who enjoy crafting their own. Given JOANN's broad inventory, it is plausible that they would stock candles to complement their other home-related products. If you are in the Columbus, OH area and looking for "Candles Near Me" in addition to craft or fabric needs, JOANN could be a convenient stop to explore their offerings in this category.
Regarding the store's environment, the reviews do not provide explicit details about the layout or ambiance beyond the mention of helpful staff and the issue with long checkout lines. Typically, JOANN stores are organized by product type, with dedicated sections for different kinds of fabrics, yarns, crafts, sewing supplies, and home decor. The focus is generally on functionality and accessibility of the merchandise for crafting and DIY projects.
In terms of services, JOANN typically offers fabric cutting services, assistance with selecting materials for projects, and potentially classes or workshops related to crafting. The helpfulness of the staff, as mentioned by one reviewer, would contribute positively to these services. However, the reported understaffing at the checkout could detract from the overall service experience, particularly during busy times.
Promotional information is not detailed in the provided reviews. JOANN generally has its own website and often sends out flyers or emails advertising sales, coupons, and special offers across its various product categories. Local users interested in potential promotions at this Polaris Parkway location should consider checking the official JOANN website or signing up for their communications to stay informed about any discounts on fabrics, crafts, home decor, or other items, including possibly candles or candle-making supplies.
It is also noted in one review that "I know the store is closing." This is a critical piece of information for local users. If this JOANN location is indeed in the process of closing, it would significantly impact the shopping experience. Closing stores often have sales to liquidate their inventory, which could present opportunities for finding discounted items. However, it might also mean that the availability of certain products or services could be limited, and the return policy might be different. The comment about selling a damaged sewing machine "as is" could be related to a store closure scenario where the focus shifts to selling off remaining stock.
Given the information, local users considering a visit to the JOANN Fabric and Crafts on Polaris Parkway should be aware of the potential for long checkout lines due to understaffing. If the store is indeed closing, this could lead to both opportunities for discounts and potential limitations in service or product availability. For those specifically looking for "Candles Near Me," it would be advisable to check the home decor or general merchandise sections, keeping in mind the possibility of clearance sales if the store is closing. While some staff are reported as helpful, the overall shopping experience might be affected by the operational challenges mentioned in the reviews.