10075 Northland Dr NE, Rockford, MI 49341, USA
Great Lakes Ace, located at 643 Northland Dr NE in Rockford, Michigan, is a local hardware store serving the community's needs for tools, building materials, home repair supplies, and more. You can reach them at (616) 866-9155 or via their mobile number, +1 616-866-9155. As part of the Ace Hardware cooperative, Great Lakes Ace likely offers a wide selection of products, from nuts and bolts to power tools, paint, plumbing and electrical supplies, lawn and garden equipment, and potentially even some home goods. For local users in Rockford searching for "Candles Near Me," hardware stores may not be the primary destination, but they sometimes stock candles, particularly utility candles, emergency candles, or even scented candles within a seasonal or home decor section.
According to a customer review, Great Lakes Ace is described as a "local gem" that anyone in Rockford needing hardware "absolutely have to check out!" The reviewer highlights the team as not just friendly but "genuinely eager to lend a hand with whatever you need." They mention finding a range of items, from "nuts and bolts" to getting a "chainsaw blade sharpened," and state that "every visit has been a great experience!" This strongly positive feedback underscores the helpfulness and expertise of the staff at this location.
Another reviewer initially echoed the sentiment that "Ace is the place with the helpful hardware man," based on their prior experiences at this store where they found the staff to be "always soooo wonderful." However, this reviewer then detailed a less positive interaction regarding an online order for pickup with a $5 reward applied. When the ordered item turned out to be out of stock, the reward was removed from their app. Upon inquiring with the "woman in charge," the reviewer was curtly informed that nothing could be done and that the reward was lost if the item was out of stock, with a suggestion to call Ace Rewards. Subsequently, the reviewer did call Ace Rewards and spoke with a "very helpful and kind rep" who clarified that the reward would indeed return to the app within a couple of days. This review provides a more nuanced perspective, highlighting generally positive experiences with staff helpfulness but also pointing out a less satisfactory interaction regarding online order issues and reward redemption within the store itself.
In terms of the environment, hardware stores like Great Lakes Ace are typically organized by product categories, with aisles dedicated to specific types of hardware, tools, and supplies. The atmosphere is usually functional and geared towards helping customers find the materials they need for various projects. Depending on the size and focus of the store, there might also be areas for seasonal items, outdoor equipment, and potentially a small section with home goods.
The services offered at Great Lakes Ace likely include key cutting, paint mixing, tool rental (depending on the store's offerings), and the chainsaw blade sharpening mentioned in one of the reviews. As part of the Ace Hardware network, they likely participate in the Ace Rewards program, as referenced by the $5 reward in the second review. They may also offer online order pickup, as indicated by the customer who ordered online. The primary feature, based on the positive feedback, is the helpful and knowledgeable staff who are ready to assist customers with their hardware needs.
Promotional information isn't explicitly detailed in the reviews, but as an Ace Hardware store, Great Lakes Ace likely participates in national Ace promotions and may have its own local offers. The mention of the Ace Rewards program indicates a way for customers to earn discounts or rewards on their purchases. To learn about current promotions on any items they carry, including the potential for candles, local users should check the Ace Hardware website or app, or contact the store directly.
For local users in Rockford, MI, searching for "Candles Near Me," Great Lakes Ace might not be the first place you'd think of. However, hardware stores sometimes carry a limited selection of candles, particularly for practical uses or within seasonal displays (e.g., citronella candles in summer, decorative candles around holidays). Given the store's reputation for a helpful team, it might be worth a quick inquiry if you are nearby. The primary draw of Great Lakes Ace is its comprehensive range of hardware supplies and the generally positive feedback about its knowledgeable and eager-to-assist staff.
In conclusion, Great Lakes Ace in Rockford, MI, is a hardware store that stands out for its friendly and helpful team, ready to assist with a wide range of hardware needs, from basic fasteners to tool sharpening. They participate in the Ace Rewards program and offer services like online order pickup. While their primary focus is hardware, they may also stock some home goods, and it's worth a quick check if you're looking for "Candles Near Me" in the area. The generally positive customer experiences, particularly regarding staff helpfulness, make it a recommended stop for hardware needs in Rockford. For information on current promotions or their full product range, contacting the store directly is advised.