5241 Northland Dr NE, Grand Rapids, MI 49525, USA
For local users in Grand Rapids, Michigan, Giftive, situated in Northland Plaza at 5245 Northland Dr NE, presents itself as a gift shop with a strong connection to the Hallmark brand. Gift shops typically offer a variety of items suitable for gifting, including greeting cards, ornaments, collectibles, and often home fragrance products like candles. Therefore, for those searching within the "Candles Near Me" category, Giftive is a potential local stop to explore.
Customer reviews provide a glimpse into the experience of shopping at Giftive. One reviewer expressed immense satisfaction, stating that it's the "best hallmark" and specifically praised an employee named Anna as being "always amazing to work with." This customer even mentioned driving an hour specifically to purchase everything from Anna, highlighting exceptional customer service and a strong personal connection with a staff member. This suggests that personalized and outstanding service is a key feature of Giftive.
Another customer shared a more mixed experience related to an online order. They noted that an ornament they wanted was out of stock in the store, so they ordered it online to be delivered to the store. While the ornament arrived promptly, they were charged for shipping to the store, which they were not happy about. Despite liking the ornament itself, the unexpected shipping charge detracted from their overall satisfaction. This review indicates that Giftive facilitates online orders for in-store pickup but may have a policy regarding shipping fees for such orders that customers should be aware of.
Based on these reviews, the **environment** of Giftive is likely pleasant and typical of a Hallmark retailer, featuring well-organized displays of cards, ornaments, and gifts. The positive feedback about Anna suggests a welcoming and helpful atmosphere created by the staff.
The **services** offered by Giftive include retail sales of Hallmark products and other gift items. They also facilitate online orders for in-store pickup. The exceptional customer service provided by staff members like Anna, who goes above and beyond for customers, is a significant service feature.
The **features** of Giftive likely include a wide selection of Hallmark products, such as greeting cards for various occasions, a variety of ornaments (as indicated by the out-of-stock issue), and potentially collectibles and other gift items. Given that it's a Hallmark retailer, customers can expect to find items associated with this well-known brand. The personalized service from certain staff members, like Anna, seems to be a standout feature that brings customers back.
Regarding **promotional information**, the provided text does not explicitly mention any current sales or promotions. Hallmark retailers often have seasonal sales and promotions, particularly around holidays. To find out about any ongoing offers at Giftive, local users would likely need to visit the store or contact them at (616) 361-2057 or +1 616-361-2057.
Now, connecting this to the platform category "Candles Near Me," Hallmark stores, and by extension, a Hallmark retailer like Giftive, often carry a selection of candles. These might include scented candles, decorative candles, and gift sets that include candles. Given that Giftive is a gift shop, it's quite probable that they stock candles as part of their gift offerings. The emphasis on Hallmark products suggests that if they do sell candles, they might be from Hallmark or related brands known for quality and appealing scents.
In conclusion, Giftive in Grand Rapids, located in Northland Plaza, is a Hallmark retailer known for its selection of gifts, ornaments, and exceptional customer service, particularly from staff like Anna. They also offer services such as online order pickup. While promotional information isn't provided in the reviews, Hallmark retailers often have sales. For local users searching for a gift shop that might also carry candles ("Candles Near Me"), Giftive is a likely place to find a curated selection, along with a positive shopping experience highlighted by friendly and helpful staff.
If you are in the Grand Rapids area and are a fan of Hallmark products or are looking for a gift shop with great customer service, consider visiting Giftive in Northland Plaza. For those specifically searching for "Candles Near Me," Giftive is a potential local retailer to explore. You can contact them at (616) 361-2057 or +1 616-361-2057 for any inquiries about their current inventory or promotions.