12850 Rte 1, Chester, VA 23831, USA
Welcome, Chester locals, to an introduction of the Big Lots store located at 2660 Weir Pl, Chester, VA 23831, USA. You can reach them at (804) 748-3062 or their mobile number, +1 804-748-3062.
Big Lots is a discount retailer known for offering a wide range of products at reduced prices. These typically include furniture, home goods, seasonal items, food, and often, candles. For local users in Chester looking for "Candles Near Me," Big Lots is a store where you might find various types of candles at discounted prices. They often stock scented candles, decorative candles, and other home fragrance products within their home goods section.
However, the recent customer reviews provide some concerning insights about the current state of this particular Big Lots location in Chester. One reviewer who recently visited what they referred to as “The Comeback” expressed extreme disappointment. They stated, "Extremely disappointed, this is not Big Lots at all. Broyhill is gone, the store is extremely empty, and mostly everything that was there before is gone. Will not be returning." This suggests a significant change in the store's inventory, potentially leading to a less comprehensive selection than what customers might have previously expected from a Big Lots store.
Another customer shared a negative experience regarding customer service. They described an encounter with a "manager" with "horrible highlights" who they found to be "appalling." According to the review, when the customer asked for the price of an item, the manager, who was engrossed in her cellphone, responded rudely without looking up. The reviewer also mentioned the manager's dismissive "bye bye see you later, have a nice day" as being rude and indicative of a "small minded, immature, poor excuse of a of a manager." This feedback raises serious concerns about the quality of management and customer service at this location.
Based on these recent reviews, the environment of the Big Lots in Chester appears to be in a state of flux, possibly with reduced inventory, leading to a feeling of the store being "extremely empty." The interaction described in the second review paints a picture of potentially unprofessional and unwelcoming customer service, at least in that particular instance with the manager.
The services typically offered at a Big Lots store include in-store shopping for a variety of discounted goods. While one positive aspect often associated with discount stores is the value for money, the recent reviews for this Chester location do not highlight this. Instead, they point to potential issues with product availability and customer service quality.
Features of Big Lots generally include discounted prices on a wide array of merchandise, including home goods, furniture, and seasonal items. For those looking for "Candles Near Me," a typical Big Lots store would feature a selection of candles, often at prices lower than traditional retail stores. However, the recent review suggesting an "extremely empty" store implies that the range of features, including product variety, might currently be limited at this Chester location.
The provided reviews do not contain any information about specific promotional offers for this Chester Big Lots store. Big Lots as a chain does run promotions and offers discounts, which are usually advertised through their website, flyers, and in-store signage. However, given the recent negative feedback regarding inventory and customer service, it's difficult to ascertain the current promotional landscape of this specific store.
In summary, while Big Lots is generally a discount store that would likely carry candles and other home goods, making it a potential option for those searching for "Candles Near Me," recent customer reviews for the Chester, VA location at 2660 Weir Pl paint a concerning picture. One review indicates a significantly reduced inventory, with the store feeling "extremely empty" and the absence of previously available brands like Broyhill. Another review details a very negative experience with a manager, citing rude and unprofessional behavior. Local users considering a visit to this Big Lots should be aware of these recent experiences, which suggest potential issues with both product selection and customer service. It would be prudent to manage expectations based on this feedback.