879 Blossom Hill Rd, San Jose, CA 95123, USA
Located at 871 Blossom Hill Rd, San Jose, CA 95123, USA, BevMo! is a liquor store that aims to provide a wide selection of alcoholic beverages to the local community. You can contact them at (408) 224-0143 or +1 408-224-0143 for any inquiries. Based on customer feedback, BevMo! generally offers a diverse range of liquor at competitive prices, making it a potential destination for those looking to stock their shelves. One customer specifically mentioned the good selection and favorable prices, noting the availability of Modelo, especially lime flavor, at a cheap price. They also expressed interest in returning to explore the ale and tequila selections, while advising against purchasing Jose Cuervo, suggesting a focus on quality choices available at the store.
The store's feature of a wide selection is a significant draw for many customers. Whether you are looking for a specific type of beer, a bottle of wine for a special occasion, or a variety of spirits, BevMo! appears to have a broad inventory to cater to different preferences. The mention of tequila being "good" further suggests that they stock quality options in various categories of liquor.
However, it's important to consider all aspects of the customer experience. One detailed review paints a less positive picture, particularly concerning the service received during a curbside pickup order. This customer reported waiting for over 30 minutes after placing an online order. The initial phone call was described as dismissive, and a subsequent call resulted in a rude response. Despite the long wait and unpleasant phone interactions, the employee who eventually brought out the order reportedly did not acknowledge the inconvenience.
Adding to the negative experience, the customer found that the bottle of Tequila in their order was cracked at the bottom, causing spillage. When a friend attempted to exchange the damaged bottle with another employee, the response was described as unhelpful and dismissive, with the employee allegedly asking, "What do you want me to do with this?" The situation escalated when the customer requested to speak with the manager, who reportedly exhibited similar unhelpful behavior. The manager supposedly refused to look up the order using the provided order number and only acknowledged the damage when it was pointed out. The reviewer also mentioned a seemingly sarcastic remark from the manager upon their departure. This account highlights significant issues with professionalism, organization, and customer service in this particular instance.
The customer who shared this negative experience strongly urged BevMo! to be more selective in their staff promotions and hiring, suggesting that the individuals encountered were not suitable for customer-facing roles. They recommended considering alternative roles for such employees to avoid similar negative experiences for other customers. This feedback underscores the importance of consistent and positive customer service in a retail environment.
Considering the platform category "Candles Near Me," it's not explicitly stated whether BevMo! carries candles. Liquor stores typically focus on alcoholic beverages, but some may also stock related items or general merchandise. If you are specifically looking for "Candles Near Me," it would be advisable to check with BevMo! directly or explore other retail locations that are known to carry candles in the San Jose area. While BevMo!'s primary offering is liquor, it's not impossible that they might have a small selection of related gift items or household goods, which could potentially include candles.
In summary, BevMo! on Blossom Hill Rd in San Jose appears to be a liquor store with a wide selection of beer, wine, and spirits, often available at good prices. This can be a significant advantage for local users looking for a variety of alcoholic beverages. However, recent customer feedback indicates potential inconsistencies in customer service, with one detailed account describing a very negative experience involving a delayed pickup, a damaged product, and unhelpful, rude staff, including the manager. While another customer praised the selection and prices, the reported issues with service are important for potential customers to be aware of.
For local users in San Jose looking for a liquor store with a broad inventory, BevMo! at this location is worth considering for its selection and pricing. However, based on the provided reviews, it might be prudent to be mindful of potential service issues, especially concerning online orders and returns. If you are also looking for "Candles Near Me," you may need to inquire specifically with the store about their inventory of non-alcoholic items or consider other retailers in the vicinity known for selling candles.