Bath & Body Works

Gift card balances: This has now happened twice! I have added a gift card to the app, and then BOOM, the balance is $0. The first time was about two years ago and was roughly over $250s in gift cards that had $0 balances two days later, but I made NO purchases. Now it's happened again. I added 2 GCs on 2/25/25, have not shoped or made any purchases, and today 2/27/25 balances are $0!!! And my rewards keep being used at out of state stores! I've changed PW several times. Over the FRAUD.

I'm giving 1 star for their oversees Customer service, and i called Corporate which argued with me for 30 minutes. I shop here often, which is about every sixty days. Which, to me is a good consumer, considering the fact that we really don't need it, but we love it. The Employees that work here are superb. The Wifi at the Southport store sucks according to the staff, and I agree. Corporate will not resolve my complaint. Reach out....I'll tell you

I love this place. They are all so very helpful. Semi Annual Sale was great 🤦🏽‍♀️ ***UPDATE*** Still my favorite place. ***THEEEE BEST CANDLES*** 5/11/23 Walked in to pick up my online order. Everything was on sale for Mother's Day. Cheap enough that you didn't have to use the 25% off coupon. Candles, wallflower refills, and soap all on sale, RIGHT NOW!

Oh, it smells so good inside. The person who helped me pick candles was fantastic. Now I want to work there assisting customers!

B&BW free coupon is false advertising. The coupon offering 1 free item worth approx 9-11 $s is a sample size product. I love their soaps but i wont waste my time going in just to redeem their coupon.