7700 E Kellogg Dr, Wichita, KS 67207, USA
For local residents in Wichita, Kansas, looking for a wide selection of candles, bath products, and fragrances, Bath & Body Works is located at 7700 E Kellogg Dr, Wichita, KS 67207, USA. They can be contacted at (316) 612-9836 or their mobile number +1 316-612-9836 for inquiries about their product range and any current promotions. Bath & Body Works is a well-known retailer offering a variety of scented products for personal care and home fragrance.
Customer reviews for this particular Bath & Body Works location in Wichita indicate some concerns regarding the customer service experience. One reviewer described their experience as the "worse customer experience I have had!" They recounted asking for the location of an item and being met with a general point in a direction, without the staff member bothering to show them. The reviewer also noted a lack of smiles and felt treated as an imposition rather than a valued customer. Due to this negative interaction, the reviewer stated they would not return, even if items were being given away, and also commented on the price of a travel-size hand cream being $8.95.
Another customer reported an overall "rude, rude, rude" experience. This reviewer went in to redeem two expiring rewards and, while in line, was allegedly pointed to the counter by a cashier named Katie (identified by a cashier number). The cashier reportedly did not greet the customer and continued a conversation with a coworker. When the customer entered their phone number to link their account for rewards, the cashier supposedly asked rudely, "do you even have a number with us?" After the customer re-entered their number and stated they would be using rewards, the cashier allegedly responded annoyingly by asking them to pull up the rewards on their phone for scanning. The reviewer, who identified themselves as a Bath & Body Works employee from another location, believed that the cashier was being lazy and did not want to manually apply the reward, which they knew was possible through the store's system. This reviewer concluded that the cashier needed better customer service skills and expressed their intent not to return to this location, emphasizing the impact of associates on the customer experience and brand reputation.
Considering the platform category "Candles Near Me," Bath & Body Works is a primary retailer of a wide variety of candles. They offer numerous scents, different sizes (including single-wick and three-wick candles), and various types of candle products. Their stores are typically filled with the aromas of their diverse fragrance offerings, making them a direct destination for those seeking candles. The environment of a Bath & Body Works store is usually bright and organized, with products displayed by scent or type, encouraging customers to explore and test fragrances.
Based on the reviews, the services at this Wichita location include product sales and customer assistance. However, the feedback suggests that the quality of customer service may be inconsistent, with some customers experiencing rudeness and a lack of helpfulness. Features of Bath & Body Works generally include a vast selection of candles, soaps, lotions, fragrances, and seasonal items. They often have sales and promotions on their products.
Regarding promotional information, the reviews do not mention any specific current promotions at this location. However, Bath & Body Works as a brand is known for frequently offering discounts, sales events (like their semi-annual sale), and coupons. Customers interested in deals at this Wichita store would likely need to visit the store or check the Bath & Body Works website or app for the latest offers.
In summary, the Bath & Body Works located on East Kellogg Drive in Wichita is a direct source for a wide variety of candles and other bath and body products, making it relevant for those searching for "Candles Near Me." However, recent customer reviews raise concerns about the customer service experienced at this particular location, with reports of rudeness and unhelpfulness. Potential customers may want to be aware of these experiences when deciding to shop here. For those primarily interested in the brand's products and any ongoing promotions, this store provides a local retail presence.