2663 Canyon Springs Pkwy, Riverside, CA 92507, USA
For residents of Riverside, California, seeking a wide variety of home goods and décor, At Home, located at 2663 Canyon Springs Pkwy, offers a sprawling retail space filled with options for every room and style. Described by one enthusiastic customer as "a woman's Lowe's and Home Depot," At Home appears to be a go-to destination for those looking to furnish and decorate their living spaces. The sheer variety of merchandise seems to evoke a sense of wonder, with the same customer likening the experience to being "like a kid in a candy store," even having the song "Pure Imagination" come to mind upon entering. This suggests that the store boasts an extensive and visually appealing selection, making it easy to spend hours exploring their offerings for "everything home decor and more." For individuals looking to personalize their homes, At Home aims to be a primary resource.
However, alongside the positive impressions of the store's selection, there is a contrasting review highlighting significant issues with customer service. This particular experience involved a customer who purchased Halloween silhouette frames that appeared to be mislabeled, leading to a request for a price adjustment. The interaction with the store manager, Katie, was described as "extremely rude and horribly unhelpful." The customer's account details a frustrating exchange where the manager allegedly dismissed the customer's concerns about misleading labeling, asserting that the label on the bin, rather than on the individual items, was the correct reference. The customer found this explanation unreasonable, especially since relying on bin labels would require shoppers to measure items to ensure accuracy. The situation escalated when the customer asked to speak with the manager's supervisor; they were told the supervisor was unavailable and given conflicting information about when they could call. This negative review paints a picture of potentially poor customer service and a lack of willingness to resolve customer issues effectively, which could be a point of concern for local shoppers.
Considering the platform category "Candles Near Me," At Home, as a large home goods store, is highly likely to carry a variety of candles. These could range from scented candles for home fragrance to decorative candles of various shapes and sizes, as well as potentially pillar candles and tea lights. Typically, home goods stores like At Home would merchandise candles within their home décor sections, possibly alongside other related items such as candle holders, lanterns, and home fragrances like diffusers. For local users in Riverside searching for "Candles Near Me," At Home would be a logical place to explore given their focus on home-related merchandise. The selection and pricing of candles at At Home would likely cater to a broad range of preferences and budgets.
The environment of At Home is likely that of a large warehouse-style retail store, focusing on showcasing a vast quantity and variety of home goods. Customers can probably expect wide aisles filled with displays of furniture, rugs, lighting, kitchenware, bedding, bath items, seasonal décor, and, relevant to our interest, home fragrance items including candles. The sheer size mentioned in the positive review ("I could spend hours in here") suggests an extensive layout with numerous departments to explore. While the focus might be on volume and variety, the positive initial reaction of the customer indicates that the presentation can still be inspiring and engaging for shoppers looking to enhance their homes.
In terms of services, the primary service offered by At Home is retail sales of home goods. The negative review highlights a situation where customer service regarding a price adjustment was severely lacking, indicating potential inconsistencies in service quality. Typically, home goods stores would also offer services such as returns and exchanges. Given the size of the store, it's possible they might have staff available in different departments to assist with product inquiries, although the experience reported with the manager suggests that the helpfulness of staff can vary. It would be beneficial for local users to be aware of the potential for mixed customer service experiences based on the available feedback.
Features of At Home likely include its massive selection of home décor and furnishings, catering to a wide range of styles and budgets. The "Pure Imagination" comparison suggests a unique and perhaps trend-forward assortment of items. The fact that one customer considers it their "new go-to store for everything home decor and more" speaks to the breadth of their product offerings. For those specifically interested in "Candles Near Me," a key feature would be the likely availability of a diverse range of candles within a store that already caters to a broad spectrum of home-related needs.
Promotional information is not explicitly mentioned in the provided reviews. However, large home goods retailers like At Home typically have regular sales, seasonal promotions, and possibly loyalty programs. To find out about current deals on home décor, furniture, or candles, local users in Riverside would be advised to check the At Home website, sign up for their email list, or inquire in-store. Visiting the store might also reveal clearance sections with discounted items.
In conclusion, At Home in Riverside offers a seemingly vast and inspiring selection of home décor and goods, potentially including a variety of candles for local shoppers looking in the "Candles Near Me" category. While one customer enthusiastically praised the store's selection and the overall experience, another reported a significant issue with rude and unhelpful customer service from a manager. Therefore, local users might find a treasure trove of home-related items here, but should be aware that customer service experiences could vary. To explore their offerings, including their candle selection, and to form their own opinion on the service, a visit to the store at 2663 Canyon Springs Pkwy, Riverside, CA 92507, is recommended.
For any inquiries, you can also contact them by phone at (951) 419-6129 or mobile at +1 951-419-6129.