22500 Town Cir Space 1043, Moreno Valley, CA 92553, USA
For residents of Moreno Valley and the surrounding areas looking to furnish their homes, Jerome's Furniture & Mattress Store, located at 12500 Day St, offers a wide selection of furniture and mattresses. As a furniture store, Jerome's typically stocks a variety of items for different rooms in the house, including living room sets, bedroom furniture, dining tables, and, as the name suggests, a diverse range of mattresses. While the primary focus is on larger furniture pieces, many furniture stores also carry home accents and related items, which could potentially include candles.
Based on the available customer reviews, the experience at Jerome's Furniture & Mattress Store in Moreno Valley appears to be somewhat mixed. One customer shared an issue they encountered with an order, involving a mix-up with bed sizes and a return. This resulted in frustration due to delays in receiving a promised call back regarding a refund and further questions. However, this same customer did commend the "very professional" delivery team who performed the "white glove service perfectly." This suggests that while there might be areas for improvement in customer service communication, the delivery aspect is handled with professionalism and care.
On a more positive note, another customer had a pleasant experience with a sales agent who was described as "pleasant, knowledgeable, and very assistive with recommendations." This customer also appreciated that the agent seemed to enjoy their job and the team they worked with, which positively influenced their own experience. Being a loyal customer since 2016, this individual found their recent interaction to be "efficient," indicating that positive and helpful service is indeed available at this location.
Considering the platform category "Candles Near Me," it is common for furniture and home goods stores to carry candles as part of their home décor offerings. Candles complement furniture by adding ambiance and fragrance to a living space. While the provided reviews do not specifically mention candles being sold at this Jerome's Furniture & Mattress Store, it is plausible that they might stock them. To ascertain whether they carry candles, local users might want to inquire directly with the store. If Jerome's does offer candles, they would likely be presented within the context of their broader home furnishings selection, perhaps styled alongside bedroom sets, living room décor, or in dedicated display areas for home accents.
The environment of Jerome's Furniture & Mattress Store in Moreno Valley is likely that of a typical large furniture retailer, with showrooms displaying various furniture arrangements to help customers visualize how pieces might look in their homes. You can probably expect different sections dedicated to living rooms, dining rooms, bedrooms, and mattresses. The overall atmosphere would be geared towards facilitating the selection and purchase of home furnishings. The positive feedback about a knowledgeable and pleasant sales agent suggests that at least some members of the staff contribute to a helpful and welcoming environment within the store.
In terms of services, Jerome's Furniture & Mattress Store primarily focuses on the sale and delivery of furniture and mattresses. The mention of "white glove service" by the delivery team indicates a commitment to careful and thorough delivery and setup. Additionally, the positive experience with a sales agent highlights the service provided during the shopping process, including offering recommendations and product knowledge. However, the negative feedback regarding communication about refunds suggests that customer service post-purchase or in handling order issues might be an area where experiences can vary.
Features of Jerome's Furniture & Mattress Store would include a wide selection of furniture and mattresses across different styles and price points. Being a long-standing business, as indicated by the loyal customer since 2016, suggests a degree of reliability and a history of serving the community's furniture needs. The presence of knowledgeable sales staff can also be considered a feature, as it can significantly aid customers in making informed purchasing decisions.
Promotional information is not explicitly provided in the reviews. Typically, furniture stores like Jerome's often have sales events, seasonal discounts, and financing options. To find out about any current promotions on furniture, mattresses, or potentially home décor items like candles (if they are sold), local users should check the store's website, visit the store in person, or contact them via phone. It would be beneficial for potential customers to inquire about any ongoing sales or special offers when considering a purchase.
For local users in Moreno Valley seeking to furnish their homes with new furniture or mattresses, Jerome's Furniture & Mattress Store at 12500 Day St offers a comprehensive selection. While some customers have reported issues with order processing and communication, others have highlighted positive experiences with knowledgeable and pleasant sales staff and professional delivery services. For those interested in "Candles Near Me," it would be worth checking if Jerome's carries candles as part of their home accessories. Overall, Jerome's aims to be a destination for a wide range of home furnishing needs in the Moreno Valley area.
To learn more about their furniture and mattress selection, any potential home décor items like candles, or current promotions, you can visit Jerome's Furniture & Mattress Store at 12500 Day St, Moreno Valley, CA 92553, or contact them by phone at (858) 924-1793 or mobile at +1 858-924-1793.