Kohl's

Hello, Michigan shoppers! When you're looking for a department store that balances affordability with a wide selection of trusted brands for your family and home, Kohl's often comes to mind. For many residents in the Grand Rapids area, the Kohl's store in Kentwood stands as a convenient and familiar destination, striving to meet a diverse range of shopping needs under one roof.

Kohl's has long been a staple in American retail, known for its focus on offering a broad assortment of national and private-label brands across various categories, including apparel, footwear, accessories, and home goods. Their business model often revolves around frequent promotions, Kohl's Cash, and a robust loyalty program, all designed to provide significant value to their customers. For locals in Michigan, and specifically at the Kentwood location, Kohl's aims to deliver this consistent experience, making it a go-to for everyday necessities and special purchases alike.

In this comprehensive article, we'll take a closer look at the Kohl's store located at 3131 Woodland Drive SE in Kentwood. We'll delve into its convenient placement and accessibility within the community, outline the broad spectrum of products and services it offers (including the popular Sephora at Kohl's shop-in-shop), highlight its key features, and explain the various promotions and loyalty programs designed to enhance your shopping value. Our goal is to provide you with all the factual information you need to make your next visit to this Michigan department store a productive and enjoyable one.

Department stores like Kohl's play a unique role in the retail landscape. They offer the convenience of exploring multiple product categories in a single visit, from updating your family's wardrobe to finding new kitchen gadgets or bedding. While customer feedback sometimes points to operational aspects like customer service line configurations, as one review for a Lansing location mentioned, the core value proposition of Kohl's often shines through in the dedication of its employees. As another customer noted, a cashier was "amazing" and "treated each customer like they were the only person in line," highlighting the potential for excellent personalized service, a quality highly valued by Michigan shoppers.

The Kohl's department store in Kentwood is strategically located at 3131 Woodland Dr SE, Kentwood, MI 49512, USA. This address places it directly adjacent to the Woodland Mall, a major shopping hub in the Grand Rapids metropolitan area. This prime location offers significant advantages in terms of accessibility for local Michigan shoppers.

Woodland Drive SE is a well-established and frequently traveled road, providing excellent road access from various parts of Kentwood, Grand Rapids, and surrounding communities. The store's proximity to a major mall means it benefits from high visibility and easy navigation. Whether you're driving from residential neighborhoods, other commercial areas, or connecting via major highways, reaching this Kohl's location is typically straightforward.

Furthermore, being part of a larger retail complex ensures ample parking availability, which is a crucial convenience for customers, especially during peak shopping seasons. The integration into a vibrant shopping district also allows for a multi-purpose trip; visitors can combine their Kohl's visit with other errands, dining experiences, or entertainment options within the nearby mall or surrounding commercial area. This makes it a practical and appealing choice for comprehensive shopping for families and individuals across West Michigan. Public transportation options, if available in the area and serving this commercial zone, would further enhance its reach, though personal vehicle access is a primary convenience for this specific location.

Kohl's in Kentwood provides a wide array of products and services designed to cater to the diverse needs of families and individuals. These generally include:

• Extensive Product Departments:
  • Apparel for the Family: A broad selection of clothing for women (including juniors' and plus sizes), men (including big & tall), and children (infant to teen), covering casual wear, activewear, dresswear, and seasonal collections.
  • Footwear: Shoes for women, men, and kids, including athletic shoes, casual shoes, boots, and sandals from various national brands.
  • Accessories: Handbags, jewelry, watches, scarves, hats, sunglasses, and other personal accessories.
  • Home Goods: A wide range of products for the home, including bedding (comforters, sheets, pillows), bath essentials (towels, shower curtains), kitchenware (appliances, cookware, dinnerware), home decor, furniture (in select categories), and storage solutions.
  • Beauty (Sephora at Kohl's): A dedicated "shop-in-shop" offering prestige beauty products from Sephora, including makeup, skincare, fragrance, and hair care, with Sephora-trained beauty advisors.
  • Toys: A selection of toys for various age groups, including character-themed items.
  • Small Electrics: Appliances for kitchen and home use, such as coffee makers, toasters, blenders, and irons.
  • Luggage: Travel bags and luggage sets.
  • Pet Supplies: A small selection of items for dogs and cats.
• Buy Online, Pick Up In-Store (BOPIS): Customers can shop on Kohls.com and conveniently pick up their online orders at the Kentwood store, often within the same day, saving on shipping costs and waiting times.
• Curbside Pickup: In many locations, customers can opt for curbside pickup for their online orders, adding an extra layer of convenience.
• Amazon Returns: Kohl's stores serve as convenient drop-off points for Amazon returns, a popular service that draws many customers to the store.
• Kohl's Card & Rewards Programs: Management and application for the Kohl's Card, which offers exclusive discounts and rewards. Customers can also earn Kohl's Rewards on every purchase.
• Gift Registry Services: While not as prominent as some other department stores, Kohl's does offer a gift registry for various occasions, including baby registries (through their "Babies 'R' Us at Kohl's" partnership).

The Kohl's store in Kentwood offers several key features that contribute to its popularity and suitability for Michigan shoppers:

• Extensive Product Assortment: Kohl's is known for its wide selection of national and exclusive brands across apparel, shoes, accessories, and home goods. This vast inventory allows customers to find items for the entire family and for various household needs in one convenient location.
• Sephora at Kohl's: A significant highlight is the dedicated "shop-in-shop" Sephora section. This collaboration brings prestige beauty brands and Sephora's expert beauty advisors directly into Kohl's, providing Michigan residents with easy access to high-end makeup, skincare, fragrance, and hair care.
• Value-Oriented Shopping: Kohl's is built on a foundation of value. With frequent sales, a robust Kohl's Cash program (where shoppers earn redeemable currency on purchases), and percentage-off coupons, customers often feel they are getting excellent deals, enhancing the overall shopping experience.
• Seamless Omnichannel Experience: The integration of online and in-store shopping through "Buy Online, Pick Up In-Store" (BOPIS) and potentially Curbside Pickup offers modern convenience, allowing customers to shop on their terms and pick up items quickly.
• Amazon Return Hub: The ability to return Amazon purchases at Kohl's is a unique and highly appreciated convenience for many shoppers, driving foot traffic and offering another reason to visit the store.
• Loyalty Programs (Kohl's Rewards & Kohl's Card): The Kohl's Rewards program and the Kohl's Card offer substantial benefits, including earning rewards on everyday purchases, exclusive discounts, and opportunities for free shipping for cardholders who achieve "Most Valued Customer" (MVC) status.

While customer feedback sometimes points to operational challenges, such as busy checkout/return areas, the fundamental appeal of Kohl's through its product variety, brand access, and consistent savings remains a strong highlight for its Michigan customer base.

Kohl's is widely recognized for its frequent and compelling promotions, making it a prime destination for value-conscious shoppers in Michigan. Here are the key types of promotions and special offers you can typically expect at the Kentwood location:

• Kohl's Cash: This is arguably Kohl's most iconic promotion. Customers earn Kohl's Cash (e.g., $10 for every $50 spent) during specific earning periods, which can then be redeemed on future purchases during designated redemption windows. This effectively gives shoppers a discount on their next visit.
• Kohl's Rewards Program: A free loyalty program where all members earn 5% Kohl's Rewards on every purchase. These rewards automatically convert to $5 Kohl's Cash increments on the first day of the following month, valid for 30 days. This means you're always earning value.
• Percentage-Off Coupons: Kohl's frequently issues general percentage-off coupons (e.g., "15% off," "20% off," or "30% off with your Kohl's Card") that can be applied to a wide range of merchandise, often including sale prices for deeper discounts. These can be found in emails, physical mailers, or on the Kohl's app.
• Kohl's Cardholder Exclusives: Kohl's Card holders receive additional benefits, including:
  • Higher Kohl's Rewards earning rate (e.g., 7.5% in rewards at Kohl's for Kohl's Rewards Visa cardholders).
  • Monthly exclusive savings opportunities.
  • A special anniversary offer each year.
  • "Most Valued Customer" (MVC) status (spending $600/year on the card) grants monthly free shipping opportunities.
• Seasonal Sales Events: Kohl's runs major sales events throughout the year, especially around holidays (e.g., Black Friday, Cyber Monday, Fourth of July, Back-to-School) and seasonal changes, offering significant discounts across all departments.
• Daily Deals & Flash Sales: Look for limited-time offers on specific products or categories, often advertised online and in-store.
• Kohl's App Offers: The Kohl's app often features exclusive discounts, bonus Kohl's Cash offers, and allows for easy tracking and redemption of Kohl's Cash and Rewards.
• Sephora at Kohl's Promotions: While Sephora products generally don't earn Kohl's Cash, they are eligible for Sephora's Beauty Insider points, and sometimes specific promotions run within the Sephora shop-in-shop.

For Michigan shoppers, signing up for Kohl's Rewards, utilizing the Kohl's Card (if applicable), and staying updated through their website or app are the best ways to maximize savings and take advantage of the numerous deals available.

For direct inquiries or assistance related to the Kohl's department store in Kentwood, you can use the following contact details:

• Address: 3131 Woodland Dr SE, Kentwood, MI 49512, USA
• Phone: (616) 957-0110

Please note that the mobile phone number provided (+1 616-957-0110) is the same as the landline number, confirming it as the primary contact for the store. While general store hours are typically consistent (e.g., Mon - Sat: 9:00 AM - 9:00 PM or 10:00 PM, Sun: 9:00 AM - 9:00 PM), it's always advisable to check their official website or call ahead directly for the most accurate and up-to-date operating hours, especially around holidays, for specific department availability, or for services like Sephora at Kohl's which might have slightly different hours within the store.

For the residents of Kentwood and the broader Grand Rapids area in Michigan, the Kohl's department store at 3131 Woodland Drive SE is an exceptionally suitable and highly valuable local resource. Its approach to retail directly addresses the common needs and desires of community shoppers.

Firstly, its appeal as a versatile "one-stop shop" is a major draw. Michiganders can efficiently procure a wide array of products, from clothing for every family member and occasion to essential home goods like bedding and kitchen appliances. This comprehensive selection, coupled with the convenient "Sephora at Kohl's" shop-in-shop, means multiple shopping needs can be met in a single visit, saving valuable time and effort.

Secondly, Kohl's commitment to value and affordability resonates strongly with local consumers. The continuous stream of promotions, including the highly popular Kohl's Cash, various percentage-off coupons, and the rewarding Kohl's Rewards program, empowers shoppers to make smart purchasing decisions and stretch their budgets further. This consistent opportunity for savings makes quality products more accessible to families across Michigan.

Furthermore, while some customer feedback highlights operational aspects like busy customer service areas, the potential for excellent individual service, as demonstrated by the "amazing" cashier who treated "each customer like they were the only person in line," reinforces the store's dedication to its patrons. The added convenience of services like "Buy Online, Pick Up In-Store" and Amazon returns further cements its role as a modern and practical retail destination. For Michigan locals seeking a balance of broad selection, consistent value, and convenient services, the Kohl's in Kentwood remains a highly suitable and preferred choice.