Kohl's

Introduction / Overview

For families and individuals across Maryland, particularly those in and around Frederick, Kohl's at the Frederick Crossing Center is a familiar and often frequented destination for a wide array of shopping needs. As a well-known national department store chain, Kohl's aims to offer a convenient and comprehensive shopping experience, providing everything from apparel and shoes for the entire family to home products, small electrics, bedding, luggage, and much more. It's designed to be a one-stop shop where you can tick off multiple items on your list in a single visit.

The store's business model revolves around providing quality national brands and its own private labels at competitive prices, often complemented by various promotions and loyalty programs. Kohl's also focuses on accessibility and convenience, with many stores, including this Frederick location, situated in power strip centers with ample parking, making shopping trips easier for busy Maryland households. Beyond just shopping, Kohl's has also integrated services like Amazon returns, adding another layer of convenience that has become highly valued by many local customers. While customer experiences can vary, as highlighted by some reviews, the core mission of Kohl's is to provide an enjoyable, easy shopping experience with incredible savings to every customer in our community.

Location and Accessibility

Strategically located for convenient access by residents throughout Frederick and the wider Maryland region, Kohl's is situated within the Frederick Crossing Center at 7350 Guilford Dr, Frederick, MD 21704, USA. This placement within a prominent shopping center offers several advantages for local shoppers.

Frederick Crossing Center is a well-established retail hub, easily reachable via major roads in Frederick, ensuring a straightforward drive for those coming from various directions. The center itself is designed for convenience, typically featuring spacious, well-lit parking lots that are close to the store entrance. This ease of parking is a significant plus for shoppers, especially those with families or larger purchases. As one customer noted regarding Kohl's overall, "I have found easy parking, an orderly, wide-aisled store and efficient friendly and unflappable people who have me in and out in under 10 minutes." While this specific review might not be solely for the Frederick location, it speaks to the general accessibility design of Kohl's stores. For those who rely on public transportation, Frederick has local bus services that likely connect to the area around Frederick Crossing Center, although specific routes would need to be checked. Being part of a power center also means Kohl's is surrounded by other high-quality national tenants like Best Buy, ULTA Beauty, and Ross Dress for Less, allowing shoppers to consolidate their errands and make the most of their trip to the area. This prime location and thoughtful accessibility make Kohl's a practical and easy choice for many Marylanders.

Services Offered

Kohl's at Frederick Crossing Center offers a comprehensive range of products and services designed to cater to diverse shopping needs for individuals and families across Maryland. Beyond simply selling merchandise, they integrate several features to enhance the customer experience:

• Extensive Product Categories: Kohl's stocks a wide variety of items for the entire family and home. This includes apparel, shoes, and accessories for women, children, and men, as well as home products like small electrics, bedding, luggage, kitchenware, bath items, furniture, and home decor. They also carry toys, pet products, and electronics.

• National Brands & Private Labels: Shoppers can find popular national brands (e.g., Nike, Disney, Levi's, Keurig) alongside Kohl's own private and exclusive brands (e.g., Croft & Barrow, Jumping Beans, SO, Tek Gear, Sonoma Goods for Life, Apt. 9, FLX, Little Co., LC Lauren Conrad). They also feature collaborations with celebrity designers.

• Sephora at Kohl's: Many Kohl's locations, including this one, feature a Sephora in-store, offering a wide selection of makeup, skincare, hair, and fragrance brands. Sephora-trained Beauty Advisors are available for personalized beauty consultations, and specific Sephora products purchased there can be returned at Kohl's.

• Amazon Returns: A highly convenient service where customers can return eligible Amazon purchases directly at the Kohl's store, often without needing a box or label. This service is free and aims to drive foot traffic into the store.

• Buy Online, Pick-Up in Store (BOPUS): Customers can shop on Kohls.com, select the "Pick Up In Store" option for available products, and collect their orders at the customer service desk without shipping fees or delivery wait times.

• Self-Checkout and Assisted Checkout: The store provides both traditional manned checkout lanes and self-checkout options for quicker transactions. While customer experiences with self-checkout can vary, it is intended to speed up the process.

• Kohl's Rewards® Program: A loyalty program allowing customers to earn 5% Kohl's Rewards on every purchase, every day. These rewards can then be redeemed for discounts on future purchases.

• Kohl's Cash®: A signature promotional program where customers earn Kohl's Cash coupons with qualifying purchases during specific earning periods. These coupons can then be redeemed during designated redemption windows, effectively providing future savings.

• Kohl's Credit Card: Offers additional discounts and exclusive promotions for cardholders, including a significant discount on the first purchase made with the card.

• Customer Service Desk: Handles returns (including most returns up to 180 days with or without a receipt, with exceptions), online order pickups, and general customer inquiries.

Features / Highlights

Kohl's at Frederick Crossing Center offers several key features and highlights that make it a compelling and convenient shopping destination for residents throughout Maryland, particularly in the Frederick area.

• One-Stop Shopping Destination: Kohl's provides an incredibly wide array of products under one roof, ranging from apparel and shoes for men, women, and children to a comprehensive selection of home goods, including bedding, kitchen appliances, and decor. This makes it efficient for busy families to find many of their necessities in a single trip.

• Integrated Sephora at Kohl's: The presence of a Sephora inside the store is a major highlight. This partnership brings Sephora's signature beauty experience, offering a vast selection of makeup, skincare, hair, and fragrance brands, along with Sephora-trained Beauty Advisors. This is a significant draw for beauty enthusiasts who might otherwise visit a standalone Sephora store.

• Convenient Amazon Returns: The ability to easily return Amazon purchases at Kohl's, often without the need for a box or label, is a highly valued feature. It adds a layer of convenience that benefits busy shoppers and helps streamline online shopping experiences for Maryland residents.

• Kohl's Cash & Rewards Program: The Kohl's Cash system and Kohl's Rewards program are standout loyalty incentives. Customers appreciate earning rewards on purchases and utilizing Kohl's Cash for future savings, which effectively reduces the overall cost of their shopping over time.

• Value-Oriented Pricing with Frequent Promotions: Kohl's is known for its "high-low" pricing strategy, meaning while items might have a listed regular price, there are almost always sales, discounts, and opportunities to use Kohl's Cash, allowing savvy shoppers to consistently find deals across various departments.

• Private Label and National Brand Assortment: The store features a strong mix of popular national brands (like Nike, Levi's, Dyson) and exclusive private labels. This ensures a diverse product offering, catering to different styles, quality preferences, and budget points.

• Online Order Pickup (BOPUS): The Buy Online, Pick-Up in Store (BOPUS) service offers modern convenience, allowing customers to shop from home and quickly collect their items at the Frederick store, saving on shipping costs and waiting times.

• Family-Friendly Environment: Kohl's typically designs its stores with wide aisles and an open layout, aiming for a comfortable and easy shopping experience for families, including those with young children.

Promotions or Special Offers

Kohl's is well-known in Maryland and across the nation for its frequent and varied promotions and special offers, making it a popular destination for value-conscious shoppers. The Frederick Crossing Center location regularly participates in these store-wide and localized deals. Here's a breakdown of the typical promotions you can expect from Kohl's:

• Kohl's Cash® Earning and Redemption: This is a cornerstone of Kohl's promotional strategy. During specific earning periods, customers receive Kohl's Cash (e.g., $10 for every $50 spent). These coupons can then be redeemed during designated redemption windows on nearly all merchandise, providing significant savings on future purchases. Many loyal customers time their shopping around these periods.

• Kohl's Rewards® Program: Beyond Kohl's Cash, members of the free Kohl's Rewards program earn 5% back on every purchase, every day. These rewards accumulate and are issued in $5 increments, providing ongoing savings.

• Percentage-Off Coupons: Kohl's frequently issues general percentage-off coupons (e.g., 15%, 20%, 30% off) that can often be combined with other offers, though certain brands and categories (like Sephora at Kohl's items) are usually excluded from these coupons.

• Department-Specific Sales: The store regularly runs sales on specific categories, such as "60% off Bedding," "40% off Kitchen & Dining," or "50% off Patio Furniture & Decor." These deals rotate, covering various departments throughout the year.

• Clearance Sales: Kohl's maintains a continuous clearance section with discounts often up to 70% off regular retail prices. This section is a treasure trove for finding deep discounts across all departments, with stock constantly changing.

• Holiday & Seasonal Sales: Expect major sales events around holidays like Presidents' Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving (Black Friday/Cyber Monday), and especially an "After Christmas Sale." These events often feature significant store-wide discounts and boosted Kohl's Cash earning rates.

• Semi-Annual Events: Kohl's holds semi-annual sales for specific categories like shoes and intimates, offering substantial discounts (e.g., up to 50% off shoes or 30-40% off intimates, plus extra coupons).

• Kohl's Credit Card Benefits: Applying for a Kohl's credit card typically grants a significant discount on the first purchase (e.g., 35% off) and access to exclusive cardholder-only promotions and discounts throughout the year.

• Email & Text Alerts: Signing up for Kohl's emails and text alerts is a smart way to receive exclusive coupons and be notified of upcoming sales directly. For example, a common text offer involves a 15% off coupon for new subscribers.

To maximize savings, Maryland shoppers often strategically combine Kohl's Cash, percentage-off coupons, and sale prices. For the most current promotions at the Frederick Crossing Center location, checking the Kohl's website, downloading their app, or visiting the store are the best ways to stay informed.

Contact Information

For residents across Frederick and the wider Maryland region looking to connect with Kohl's at Frederick Crossing Center, here is the essential contact information to help you plan your visit or get in touch with their team:

• Address: FREDERICK CROSSING CENTER, 7350 Guilford Dr, Frederick, MD 21704, USA

• Phone: (301) 620-7666

• Mobile Phone: +1 301-620-7666

Having both a primary phone number and a mobile phone number provides convenient options for reaching the store. You can use these numbers to inquire about specific product availability, check store hours, ask about Amazon return policies, or get information on current Kohl's Cash earning and redemption periods. While one customer review highlighted a less-than-ideal interaction at self-checkout, these are the official contact points for the store's customer service. It's always a good idea to call ahead, especially if you are looking for a very specific item or need detailed assistance, to ensure a smooth and productive shopping trip. The physical address is crucial for GPS navigation, making your journey to this comprehensive department store in Frederick as straightforward as possible.

Conclusion: Why this place is suitable for locals

For us Marylanders, especially those residing in Frederick and the surrounding areas, Kohl's at the Frederick Crossing Center stands out as a highly suitable and practical shopping destination. Its appeal is rooted in its comprehensive offerings, strategic location, and customer-focused services, designed to cater to the diverse needs of local families and individuals.

Firstly, Kohl's excels as a one-stop shop. Whether you're refreshing your wardrobe, updating your home decor, or searching for gifts, the vast selection of apparel, shoes, home goods, small electrics, and even beauty products (thanks to the in-store Sephora) means you can accomplish numerous shopping tasks in a single visit. This efficiency is a huge plus for busy Maryland households.

Secondly, the store's dedication to value, through its famous Kohl's Cash, Kohl's Rewards, and frequent sales, allows savvy shoppers to maximize their budgets. For many locals, strategizing around these promotions is a key part of their shopping routine, ensuring they get quality products at competitive prices. While some customers might find online prices sometimes lower or lines long, these are common aspects of large retail. The consistent opportunities for savings are a significant draw.

Thirdly, the convenience services truly enhance the shopping experience. The Amazon returns service is a major convenience, streamlining online purchases and eliminating the hassle of shipping. The Buy Online, Pick-Up in Store option provides flexibility for those who prefer to shop digitally but want to avoid shipping costs and delays.

Lastly, its location within the Frederick Crossing Center, with ample parking and easy access from major roads, makes it a hassle-free destination. As part of a larger retail hub, it allows for combined shopping trips, further increasing its appeal. Despite occasional individual experiences with customer service, the overall aim of Kohl's is to provide a positive and efficient shopping environment. For those looking for everyday essentials, seasonal updates, or thoughtful gifts, Kohl's at Frederick Crossing Center remains a reliable, value-driven, and highly suitable choice for our Maryland community.