9617 E Independence Blvd, Matthews, NC 28105, USA
For many North Carolina residents, a trip to a reliable department store is a regular part of managing household needs, refreshing wardrobes, and finding those essential items for daily life. In the heart of the Matthews community, Kohl's stands as a familiar and trusted destination, offering a comprehensive shopping experience that caters to a wide array of preferences and budgets. It's more than just a place to pick up a new shirt or a kitchen gadget; it's a hub for value, variety, and often, unexpected convenience.
Kohl's has built a strong reputation across the United States for its diverse product selection, competitive pricing, and a consistent focus on customer satisfaction. The Matthews, NC location exemplifies this commitment, providing local shoppers with an expansive retail space filled with everything from apparel and accessories for the entire family to home goods, small appliances, and even beauty products. The store is designed to make shopping easy and enjoyable, whether you're on a mission for something specific or simply Browse for inspiration.
One of the key draws for many shoppers is Kohl's commitment to offering national brands alongside their popular private-label collections, ensuring a blend of quality and affordability. This strategic mix means you can find everything from activewear and casual clothing to dressier options, all under one roof. Furthermore, Kohl's has evolved to meet modern shopping demands, incorporating services that enhance convenience for its customers. It's a place where you can complete multiple errands efficiently, making it a valuable asset to the busy lives of North Carolina locals.
Location and Accessibility
The Kohl's in Matthews, North Carolina, is strategically located at 9617 E Independence Blvd, Matthews, NC 28105, USA. This address places it along a major thoroughfare, making it incredibly accessible for residents not only of Matthews but also surrounding communities in the greater Charlotte metropolitan area. East Independence Boulevard (US-74) is a key commercial corridor, ensuring easy navigation whether you're coming from central Charlotte, Mint Hill, Indian Trail, or other nearby towns.
The store is part of a larger retail complex, often sharing proximity with other popular shops and dining establishments. This means that a visit to Kohl's can easily be combined with other errands or leisure activities, saving you time and effort. Ample parking is typically available directly in front of and around the building, providing convenient access for shoppers, including those with strollers or mobility aids. Its location on a well-maintained road system minimizes travel time and maximizes convenience for daily shopping trips, making it a favored spot for many North Carolinians.
Services Offered
Kohl's in Matthews offers a comprehensive suite of services designed to enhance the shopping experience and provide added convenience to its customers. These services go beyond simple retail transactions, aiming to make your visit as efficient and pleasant as possible:
Extensive Product Categories: The store boasts a vast selection across numerous departments, including women's, men's, and children's apparel, shoes, accessories, jewelry, beauty products, home decor, kitchenware, bedding, bath essentials, small appliances, luggage, and even pet supplies. This wide range ensures that most shopping needs for individuals and households can be met in one location.
Sephora at Kohl's: Many Kohl's locations, including the Matthews store, feature a "Sephora at Kohl's" section. This partnership brings Sephora's popular beauty products, including makeup, skincare, hair care, and fragrances, directly to Kohl's shoppers, complete with Sephora-trained beauty advisors.
Amazon Returns: A highly popular service, Kohl's provides a hassle-free drop-off point for Amazon returns. Shoppers can simply bring their eligible Amazon items (no box or label needed for many returns), show a QR code on their phone, and Kohl's staff will process the return and package it for free. This service often includes the benefit of receiving a Kohl's coupon for future in-store purchases.
Buy Online, Pick-Up In Store (BOPUS): For maximum convenience, customers can shop online at Kohls.com and choose to pick up their orders at the Matthews store. This service typically allows for orders to be ready within a few hours, saving on shipping costs and delivery wait times.
Curbside Pickup: In addition to in-store pickup, Kohl's often offers curbside pickup options, allowing customers to retrieve their online orders without even leaving their vehicle.
Kohl's Kiosk: In-store kiosks provide access to the full Kohls.com inventory, allowing customers to order items not found on the sales floor and have them shipped to their home or picked up in-store.
Gift Registry: Kohl's offers gift registry services, making it easy for customers to create wish lists for weddings, baby showers, or other special occasions.
Features / Highlights
The Kohl's experience in Matthews is highlighted by several distinct features that contribute to its appeal as a local shopping destination:
Friendly and Efficient Staff: Customer reviews frequently praise the professionalism, friendliness, and efficiency of the staff, particularly at checkout and the Amazon returns desk. This positive interaction significantly enhances the overall shopping experience.
Clean and Organized Store: Shoppers often note the store's cleanliness and well-maintained appearance, which makes for a more pleasant and easy-to-navigate environment.
Regular Sales and Promotions: Kohl's is renowned for its frequent sales, discounts, and promotional events. These often include percentage-off coupons, dollars-off deals, and special category sales, providing ample opportunities for savings.
Kohl's Cash Program: A significant highlight is the Kohl's Cash rewards system, where customers earn Kohl's Cash for qualifying purchases during specific earning periods, which can then be redeemed on future purchases. This program is a major draw for repeat customers.
Kohl's Rewards Program: Beyond Kohl's Cash, the Kohl's Rewards program allows customers to earn points on every purchase, accumulating rewards that can be converted into additional savings.
Stackable Savings: A unique feature of Kohl's is the ability to often "stack" coupons – combining percentage-off coupons with dollars-off coupons or Kohl's Cash for even greater savings, a favorite perk for savvy shoppers.
Brand Variety: The store offers a mix of popular national brands (like Nike, Levi's, Under Armour, Keurig, KitchenAid) and strong private labels (such as Sonoma Goods for Life, Croft & Barrow, SO, Tek Gear), providing diverse options for different styles and budgets.
Promotions or Special Offers
Kohl's is well-known for its dynamic promotional strategy, offering various ways for customers to save. While specific offers rotate, here's a general overview of the types of promotions you can typically find at Kohl's in Matthews:
Kohl's Cash Earn and Redeem Periods: This is a cornerstone of Kohl's promotions. During designated earning periods, customers receive $10 in Kohl's Cash for every $50 spent. This Kohl's Cash can then be spent during specific redemption windows on almost any item in the store or online, without brand exclusions (except Sephora at Kohl's merchandise which earns Kohl's Rewards).
Percentage-Off Coupons: Frequent promotions include 15%, 20%, or 30% off your entire purchase, often distributed via email, mailers, or the Kohl's app. These are often stackable with other specific discounts.
Dollars-Off Coupons: Occasionally, Kohl's offers coupons for a fixed dollar amount off a minimum purchase (e.g., $10 off $50).
Kohl's Rewards: Enrolling in the free Kohl's Rewards program earns you 5% back on every purchase. For every 100 points (equal to $100 spent), you receive a $5 reward. These rewards continuously accumulate.
Clearance and Sale Events: The store consistently features robust clearance sections and seasonal sales events across all departments, providing significant markdowns on a wide range of products.
Email Sign-Up Discounts: New email subscribers often receive an immediate percentage-off coupon for their next purchase.
Mobile App Exclusives: The Kohl's mobile app frequently provides exclusive deals, personalized offers, and helps users track their Kohl's Cash and Rewards.
Senior and Military Discounts: Kohl's offers a 15% Senior Discount on Wednesdays for shoppers aged 60 and older (in-store only) and a 15% Military Discount on Mondays for active and former military personnel, veterans, and their families (in-store only).
Price Adjustments: If an item you purchased goes on markdown within 14 days of your purchase date, Kohl's typically offers a price adjustment, allowing you to get the difference back (some exclusions apply).
It's advisable for local shoppers to sign up for Kohl's emails and download the mobile app to stay updated on the latest promotions, ensuring they never miss an opportunity to save.
Contact Information
For any inquiries, to confirm store hours, or for assistance with services like Amazon returns, you can reach the Kohl's Matthews team using the following information:
Address: 9617 E Independence Blvd, Matthews, NC 28105, USA
Phone: (704) 847-7728
The store's general operating hours are typically Monday through Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM, though it's always wise to check their official website or call ahead for holiday hours or any temporary changes.
Conclusion: Why Kohl's Matthews is Suitable for Locals
For residents throughout the Charlotte metropolitan area, including Matthews, Mint Hill, and Stallings, Kohl's on East Independence Boulevard stands out as a highly suitable and valuable local department store. Its broad inventory, ranging from clothing for every family member to home essentials and beauty products, means it serves as a convenient one-stop shop for diverse needs. This eliminates the need for multiple trips to specialized stores, saving precious time for busy individuals and families.
The added conveniences, such as the seamless Amazon Returns service, are a significant draw for local users. As highlighted by customer reviews, the efficiency and friendly demeanor of the staff, particularly at the returns desk, turn what could be a chore into a surprisingly pleasant experience, often sweetened by a bonus coupon. The ability to utilize services like Buy Online, Pick-Up In Store further caters to the modern shopper's desire for speed and flexibility.
Furthermore, Kohl's strong emphasis on value through its Kohl's Cash, Kohl's Rewards, and stackable coupon system resonates deeply with North Carolinians who appreciate smart shopping. These programs make quality products more accessible and allow budgets to stretch further, a significant benefit in today's economic climate. The presence of a Sephora inside the store is another major advantage, providing easy access to premium beauty products without having to visit a separate specialized beauty retailer.
In essence, Kohl's Matthews is more than just a retail outlet; it's an integrated part of the community's commercial landscape, consistently delivering on its promise of variety, convenience, and value. Its suitability for locals stems from its commitment to providing a pleasant, efficient, and cost-effective shopping environment that truly understands and meets the everyday needs of North Carolina households.