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  • Aerie
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Aerie

Perfume Store Near MeTennesseeWilliamson CountyFranklinGalleria Boulevard

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Phone

+1 615-771-1947

Address

1800 Galleria Blvd Space 2396, Franklin, TN 37067, USA

Website

storelocations.ae.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 12:00 AM - 6:00 PM

Aerie Introduce

For residents across Tennessee, especially those in the vibrant Franklin area, Aerie at CoolSprings Galleria offers more than just clothing; it provides a refreshingly empowering and comfortable shopping experience. Situated at 1800 Galleria Blvd Space 2396, this beloved brand, a sub-brand of American Eagle Outfitters, has carved out a unique space in retail by focusing on authenticity, inclusivity, and body positivity. It’s a destination where you can find stylish and comfortable intimates, activewear, sleepwear, and loungewear that truly celebrate every body, right here in our community.

Aerie is widely recognized for its impactful #AerieREAL campaign, which features unretouched models of all shapes, sizes, and skin tones, promoting self-acceptance and natural beauty. This philosophy extends into their product offerings, which prioritize comfort, quality, and a feel-good fit. While individual experiences can vary, as with any retail environment, the Franklin Aerie store strives to embody this welcoming spirit. As one highly satisfied customer shared, the staff can be "very accommodating and attentive, while going above and beyond helping me find all the items I came looking for." This commitment to helpful service ensures that Tennessee shoppers can find exactly what they need in a supportive atmosphere.

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Location and Accessibility

Aerie is conveniently located at 1800 Galleria Blvd Space 2396, Franklin, TN 37067, USA. This prime address places it on Level 2 within the prominent CoolSprings Galleria, a major super-regional shopping mall that serves as a central retail hub for Franklin, Brentwood, and the wider Middle Tennessee region. Its location within such a well-known and easily accessible mall makes it a go-to destination for many Tennessee residents.

CoolSprings Galleria benefits from excellent connectivity to major roadways, including Interstate 65, making the drive to Aerie straightforward from various parts of Middle Tennessee. The mall provides extensive parking facilities, including multi-level garages, offering ample and convenient options for visitors. As part of a bustling shopping complex, Aerie's location allows shoppers to easily combine their visit with other errands, dining experiences, or leisurely Browse at the Galleria. Its integration within a major retail hub ensures it is a practical and appealing choice for local Tennessee shoppers.

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Services Offered
  • Extensive Intimates Collection: Aerie offers a wide range of comfortable and stylish bras (including lightly lined, push-up, wireless, unlined, and strapless), bralettes, and underwear in various fits, fabrics, and designs.
  • OFFLINE by Aerie Activewear: A dedicated collection featuring high-quality leggings, sports bras, bike shorts, tops, and other activewear designed for comfort and movement, suitable for workouts or casual wear.
  • Cozy Loungewear & Sleepwear: A comprehensive selection of comfortable apparel perfect for relaxing at home, including sweatpants, joggers, hoodies, sweatshirts, t-shirts, and pajama sets.
  • Swimwear for All Bodies: During relevant seasons, Aerie provides a diverse array of swimsuits, including bikinis and one-pieces, designed with their body-positive philosophy in mind.
  • Apparel and Accessories: Beyond intimates and activewear, the store also carries a selection of casual tops, dresses, skirts, shorts, and accessories like socks, hats, and sunglasses.
  • Real Rewards Program Enrollment: Customers can sign up for the free Real Rewards by American Eagle & Aerie program in-store, earning points on purchases that lead to rewards and exclusive benefits.
  • Online Order Pickup: For added convenience, shoppers can place orders on Aerie.com (or AE.com) and pick them up at the Franklin store.
  • Personalized Shopping Assistance: As noted in customer reviews, the staff is often "very accommodating and attentive," willing to "go above and beyond" to help customers find specific items, sizes, or colors, including checking inventory in the back.
  • Inclusive Sizing: Aerie is known for offering a wide range of sizing options to ensure that customers of all body types can find comfortable and well-fitting items.
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Features / Highlights
  • Body Positivity and Inclusivity (#AerieREAL): Aerie's core philosophy is celebrating real bodies through unretouched photography and diverse models. This commitment to inclusivity is a major highlight, creating a welcoming and empowering shopping environment.
  • Comfort-First Design: The brand prioritizes comfortable fabrics and fits across all its product categories, from intimates to activewear and loungewear. This focus resonates strongly with customers seeking everyday wearability.
  • Dedicated and Attentive Staff: While one review mentioned a less-than-ideal experience, another strongly highlighted the staff's attentiveness, accommodation, and willingness to "go above and beyond" to help customers find items and sizes, suggesting a strong commitment to service at this location.
  • Comprehensive Product Range: Beyond just bras and undies, Aerie offers a full lifestyle collection, including activewear (OFFLINE by Aerie), sleepwear, loungewear, and swimwear, making it a versatile destination.
  • Stylish and On-Trend Designs: Despite the focus on comfort and inclusivity, Aerie also stays current with fashion trends, offering stylish designs that appeal to a wide demographic.
  • Real Rewards Loyalty Program: The ability to earn points and receive benefits through the Real Rewards program adds significant value for frequent shoppers, encouraging repeat visits and brand loyalty.
  • Accessible Location: Situated within the popular CoolSprings Galleria, the store benefits from high foot traffic and easy accessibility for Tennessee residents.
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Promotions or Special Offers

Aerie is well-known for its frequent and attractive promotions, allowing Tennessee shoppers to enjoy significant savings on their favorite comfortable and stylish items. Locals can consistently find various deals, including:

  • Real Rewards Loyalty Program: By joining the free Real Rewards program (from American Eagle & Aerie), customers earn points on every purchase (10-20 points per $1 spent, depending on tier). For every 1,250 points, a $5 reward is issued. Members also receive a $5 birthday reward, free shipping (with minimum spend, or always free for higher tiers/credit cardmembers), and access to members-only sales.
  • Real Rewards Credit Card: Using the Real Rewards credit card automatically elevates members to at least Level 2 status, offers 20% off the first purchase, 16% back in rewards (40 points per $1 spent), free shipping & returns always, and an additional 20% off coupon once a year.
  • Undie & Bralette Deals: Frequent promotions on their popular underwear and bralette collections, such as "10 for $38 Undies" or "40% off all bralettes."
  • Seasonal Sales: Aerie regularly holds significant sales events, especially at the end of seasons or around major holidays (like spring break, summer, Black Friday, holidays), offering deep discounts (e.g., "Up to 70% OFF all clearance," "$20 swim," "$20 shorts," "$20 sweatshirts").
  • Sports Bra Sales: Specific promotions on activewear, such as "40% off all sports bras," are common.
  • Limited-Time Offers: Flash sales or limited-stock discounts on specific collections or popular items, often announced via email or through the AEO/Aerie mobile app.
  • App Exclusives: The American Eagle app provides a seamless experience, allowing users to check item availability, track rewards, and receive instant notifications about sales and personalized offers.

To ensure you don't miss out on these fantastic savings, Tennessee residents are encouraged to join the Real Rewards program, consider applying for the credit card for enhanced benefits, sign up for email newsletters from Aerie/American Eagle, and regularly check the Aerie website (aerie.com) for the most up-to-date promotions.

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Contact Information

For inquiries about products, current promotions, store hours, or any other assistance at the Aerie location in CoolSprings Galleria, you can reach them using the following details:

  • Address: 1800 Galleria Blvd Space 2396, Franklin, TN 37067, USA
  • Phone: (615) 771-1947
  • Mobile Phone: +1 615-771-1947 (This number likely connects to the main store line for convenience)

It's always a good idea to call ahead for specific product availability or current operating hours, especially during holidays or adverse weather conditions.

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Conclusion: Why Aerie CoolSprings Galleria is Suitable for Locals

For residents throughout Tennessee, particularly those in the Franklin and wider Nashville metropolitan area, Aerie at CoolSprings Galleria offers an exceptionally suitable and empowering shopping experience. Its core philosophy of body positivity and inclusivity, actively promoted through its #AerieREAL campaign and reflected in its diverse product lines, creates a welcoming environment where every customer can feel comfortable and confident. This resonates deeply with modern shoppers seeking brands that align with their values.

Beyond its strong brand message, Aerie provides practical benefits for locals. The extensive range of comfortable intimates, high-quality activewear from OFFLINE by Aerie, and cozy loungewear caters to everyday needs, offering stylish yet practical solutions for various aspects of life in Tennessee. While a singular negative review regarding initial service was noted, the strong positive feedback, praising the staff's attentiveness and willingness to "go above and beyond," highlights a commitment to excellent customer service at this location. Combined with its convenient placement within the easily accessible CoolSprings Galleria and the added value of the Real Rewards loyalty program, Aerie in Franklin truly serves as an ideal destination for all Tennessee locals seeking comfort, style, and a positive shopping experience.

Photos

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Location

Customer Reviews

Elise Dewbre

Sep 21, 2023

I had such a great experience at this store today. The staff was very accommodating and attentive, while going above and beyond helping me find all the items I came looking for. They even went to the back to find items in my size in different colors so I had lots of options. Thank you all so much!! Highly recommend.

Ashlyn Miniat

Dec 14, 2019

Such great sales there for Christmas time! Just bought three sweaters for 20 dollars each! The place is always so clean and staff is so friendly. Their dressing rooms are full of encouragement for us bigger girls to love ourselves from the inside. Great quality leggings as well. Love this store!

Shelby Johnson

Nov 22, 2024

An employee (that seemed to be a manager) was rude and completely lacked people skills

Drew Schuler

Jun 12, 2021

The manager, Mel, is ultra rude. I will always leave a review for poor / great customer service skills because it’s not that hard to be nice. Choose a different employee to manage because everyone else was in a great mood, doing their jobs!

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