2812 Rogers Rd, Wake Forest, NC 27587, USA
Walmart Supercenter, situated at 2114 S Main St in Wake Forest, NC 27587, is a large department store offering a broad selection of products and services to the local community. You can contact them by phone at (919) 562-2921 or via their mobile number, which is also +1 919-562-2921.
The platform category mentioned is "Candles Near Me," which helps users find locations selling candles. As a supercenter, Walmart typically stocks a diverse range of merchandise, including home goods. This often includes various types of candles, such as scented, decorative, and utility candles. Therefore, for local users in Wake Forest searching for "Candles Near Me," Walmart Supercenter is a likely place to find them, alongside their extensive selection of other products.
However, the provided customer reviews offer insights into the customer service experience at this particular location that potential shoppers should consider. One review describes a sense that associates were more focused on relaxing than assisting customers. The customer found the customer service team to be unhelpful and nonchalant, recounting an interaction where one employee stared silently and another displayed a lack of care. This review also mentioned other employees idling, eating, or using their phones while registers were busy, and a significant wait time (over 20 minutes) when a manager was requested.
Another review detailed an "unsatisfactory experience" with a store manager named Sean. The customer presented evidence of a price, including a photo and physical verification in the store, but the manager reportedly refused to honor it. The review further states that when the customer's husband went to verify the price, the manager was dismissive. The customer felt the manager was intentionally avoiding honoring the listed price and was rude to her husband. When the manager eventually changed the price, he allegedly offered no explanation or apology and acted dismissively when the customer wished him a good day. This reviewer expressed significant disappointment with the lack of customer service and respect, especially from a manager.
Considering these reviews, the environment of Walmart Supercenter in Wake Forest is likely a large retail space with a wide array of products, typical of a supercenter. However, the customer feedback raises concerns about the in-store atmosphere and the responsiveness and helpfulness of the staff, including management. Potential shoppers might encounter employees who do not seem engaged in assisting customers, and there could be challenges in resolving issues or receiving price adjustments.
The services offered at a Walmart Supercenter generally include:
- Grocery sales
- General merchandise (clothing, electronics, home goods, toys, etc.)
- Pharmacy
- Photo center
- Optical center
- Tire and auto services
- Financial services
Within the general merchandise and home goods sections, customers would likely find a variety of items, including candles, relevant to the "Candles Near Me" category.
The features of Walmart Supercenters typically include a vast selection of products at competitive prices and the convenience of one-stop shopping. However, based on the provided reviews for this specific Wake Forest location, a potential drawback could be the level of customer service experienced, both from associates and management.
Regarding promotional information, the provided text does not contain details of current promotions at this Walmart Supercenter. Walmart usually has weekly ads, rollbacks, and other special offers, which can be found on their website, app, or in-store. Local users would need to consult these resources for the most up-to-date promotional details.
For local users in Wake Forest searching for "Candles Near Me," Walmart Supercenter at 2114 S Main St is a place where you are likely to find candles due to their extensive home goods section. However, the recent customer feedback suggests that the shopping experience might be affected by issues with staff attentiveness and customer service. If purchasing candles or other items here, it may be beneficial to be prepared for potentially less-than-ideal service interactions.
In conclusion, Walmart Supercenter in Wake Forest offers a wide range of products, including groceries, general merchandise, and likely candles. While it provides the convenience of a large retail store, recent customer reviews indicate significant concerns regarding the attitude and helpfulness of the staff, including management. For local residents looking for a broad selection of goods and potentially candles, this Walmart is an option, but they should be aware of the reported customer service issues. To learn about their current product offerings, including candles, and any ongoing promotions, it is recommended to visit the store or check their official website or local advertisements.