Von Maur

For the local community in Oklahoma City and those searching within Quail Springs Mall, Von Maur, located at 2501 West Memorial Road, Oklahoma City, OK 73134, USA, offers a traditional department store experience with a variety of goods and services. You can contact them at (405) 751-1424 or their mobile number, +1 405-751-1424.

Based on the limited customer reviews provided, the environment and overall atmosphere of Von Maur are not extensively detailed. However, being situated within Quail Springs Mall suggests a typical department store setting within a larger shopping complex. Customers can likely expect a multi-department layout offering a range of products. The mention of specific departments like "bags section" and "Ladies’ formal dresses" indicates a structured retail environment with designated areas for different types of merchandise. As a department store, Von Maur likely aims to provide a comfortable and accessible shopping experience for a broad customer base within the mall setting.

The provided reviews offer mixed insights into the services at Von Maur. One customer reported a negative experience with a staff member in the bags section, describing them as "very rude & unprofessional." This interaction involved a perceived condescending remark regarding the customer's ability to afford an item, ultimately leading to a negative impression. However, another customer had a significantly positive experience with staff in other departments. They specifically praised "amazing customer service from Rebecca in Alterations and Brenda in Ladies’ formal dresses." This customer was in urgent need of a ball gown and received exceptional assistance in finding the right dress, which was then hemmed in just one day. This highlights that while some customer interactions may fall short, other departments offer outstanding and helpful service, such as the alterations and ladies' formal wear sections.

Von Maur's features, based on the reviews, include a diverse range of departments. The mention of a "bags section" and "Ladies’ formal dresses" indicates that the store offers fashion items, including accessories and formal wear. The positive experience with the alterations service suggests that this is another feature available to customers, adding value to their purchases, especially for clothing. As a department store located in a mall, it likely benefits from the mall's overall amenities, such as ample parking and accessibility. While the reviews don't detail specific promotional information, department stores like Von Maur often have seasonal sales, special offers, and loyalty programs, which local users might find beneficial to inquire about directly.

Considering the platform category "Candles Near Me," it is plausible that a department store like Von Maur would carry a selection of candles within its home goods or gift sections. Department stores often feature a variety of items, and candles are a common offering in such retail environments, frequently found alongside home decor, fragrances, and gift items. For local users in Oklahoma City searching for "Candles Near Me" within a department store setting, Von Maur at Quail Springs Mall is a likely place to check. They may offer a range of candles, including scented, decorative, and gift-oriented options. To confirm the availability and selection of candles, local users are encouraged to visit the store or contact them directly.

The contrasting customer experiences in the provided reviews suggest that while there are instances of unsatisfactory service, there are also examples of exceptional support. The negative interaction in the bags section is concerning, highlighting a lack of professionalism in at least one instance. Conversely, the positive feedback regarding the alterations and ladies' formal dresses departments showcases staff who are willing to go above and beyond to assist customers, even in urgent situations. This mixed feedback indicates that the overall customer experience at Von Maur can vary depending on the department and the staff member encountered.

In conclusion, Von Maur at Quail Springs Mall in Oklahoma City offers a department store setting with a variety of merchandise, including bags and ladies' formal dresses, as well as services like alterations. Customer service experiences appear to be inconsistent, with one negative report contrasted by a highly positive one. For local users searching for a department store that might carry "Candles Near Me," Von Maur is a potential option to explore within the mall. They likely stock a range of goods, and candles could be among them. To get a comprehensive understanding of their offerings and any current promotions, a visit to the store or a direct inquiry is recommended.

For the Oklahoma City local community, Von Maur at Quail Springs Mall provides a convenient shopping destination for various needs, from fashion to potential home goods like candles, and even services such as alterations. While customer service experiences can vary, there are instances of exceptional assistance. If you are looking for a department store that might have "Candles Near Me" along with other retail categories, Von Maur is worth considering. We advise local users to visit the store to explore their departments and inquire about their current inventory and any ongoing promotions.

We recommend local shoppers in Oklahoma City who are looking for a department store with a range of products, and potentially "Candles Near Me," to visit Von Maur at Quail Springs Mall. While experiences may vary, the availability of different departments and services like alterations makes it a notable retail presence in the area.