9845 S Eastern Ave, Las Vegas, NV 89123, USA
Smith's, located at 9750 S Maryland Pkwy in Las Vegas, Nevada, is a grocery store catering to the needs of the local community. Situated in a convenient location with easy parking, Smith's aims to provide a comprehensive shopping experience for residents in the surrounding areas.
Stepping inside Smith's, customers can expect an environment that is generally described as organized and clean. This layout likely contributes to a more pleasant and efficient shopping trip, allowing customers to navigate the aisles and locate the items they need with relative ease. The store boasts a good variety of groceries, suggesting that shoppers can find a wide range of products, from fresh produce and meats to bakery goods, dairy products, and general household items. This extensive selection aims to make Smith's a one-stop destination for most grocery needs.
Beyond the standard grocery offerings, it's important to consider the additional services and features that Smith's might provide. While specific details about in-store services like a deli, bakery, or pharmacy are not explicitly mentioned in the provided information, it is common for larger grocery stores like Smith's to include such amenities. These services enhance the shopping experience by offering prepared foods, fresh baked goods, prescription medications, and potentially other conveniences. It would be beneficial for local users to check with the store directly or their website for a complete list of available services.
Considering the category "Candles Near Me," it's plausible that Smith's, as a general grocery store, would also stock a selection of candles. Grocery stores often carry candles for home décor, aromatherapy, or emergency purposes. For local users specifically searching for "Candles Near Me," Smith's could be a convenient option to consider alongside specialty candle stores or other retailers. The variety of candles available might range from basic household candles to more decorative or scented options. Customers interested in purchasing candles at Smith's can likely find them within the home goods or general merchandise sections of the store.
However, the provided customer reviews offer valuable insights into areas where Smith's could improve its service. A recurring concern among customers is the checkout process. Multiple reviewers mention long lines, particularly at the self-checkout area, with a limited number of regular cashiers often available. One customer reported encountering as many as 23 people waiting at the self-checkout with only one regular lane open, highlighting a potential bottleneck and source of frustration for shoppers, especially during peak hours.
Another point of feedback revolves around the self-checkout experience itself. Customers have reported challenges with electronic coupons on their phones, and some found the attendants in this area to be unhelpful. There were instances where customers felt they were treated with suspicion or as if they were seeking charity rather than making a purchase. This suggests a need for improved customer service training for self-checkout attendants, focusing on providing helpful assistance and fostering a more welcoming and respectful environment for all customers.
Furthermore, concerns were raised regarding the application of discounts and promotions. Customers expressed frustration with the requirement to use their phones to redeem sale prices, highlighting the difficulties this poses for seniors and potentially other individuals who may not be comfortable or familiar with using smartphone-based coupons. The suggestion to have discounts automatically applied in the system, without the need for phone interaction, is a valid point that could significantly enhance the shopping experience for many customers.
The reliability of the self-checkout system also appears to be a concern. While it works in some cases, customers reported issues and delays when needing assistance from an attendant. The feedback suggests that pressing the assistance button can lead to prolonged waits and, at times, encounters with negative attitudes from staff. Addressing these issues with the self-checkout system and ensuring prompt and helpful assistance when needed is crucial for improving overall customer satisfaction.
In summary, Smith's Grocery Store in Las Vegas offers local users an organized and clean shopping environment with a good variety of groceries and easy parking. It is also a potential location to find items related to the "Candles Near Me" category. However, based on recent customer feedback, there are significant areas that require attention, particularly concerning the checkout process, the usability of electronic coupons, and the helpfulness of staff, especially at the self-checkout. While Smith's provides essential grocery needs, addressing these service-related issues is vital to ensure a positive and efficient shopping experience for all members of the local community.
For local users considering Smith's for their grocery needs or for purchasing candles, it may be beneficial to be aware of the potential for long checkout lines and the reliance on electronic coupons for discounts. While the store offers a wide selection and a generally pleasant shopping environment, improvements in customer service and checkout efficiency would significantly enhance its appeal to the local community.