Smith's

Welcome to Smith's, your local grocery store conveniently located at 4840 W Desert Inn Rd, Las Vegas, NV 89102. Smith's aims to serve the community with a wide selection of grocery items and, based on customer feedback, offers varying levels of service both within the store and through its online delivery options. You can reach them at (702) 248-1365 or +1 702-248-1365.

Based on recent customer experiences, Smith's appears to excel in in-store customer service, while its Instacart delivery service has received mixed reviews. One visitor from Los Angeles shared an overwhelmingly positive experience, specifically highlighting the exceptional assistance provided by an employee named Phillip in the refrigerated section. This customer recounted how Phillip went "above and beyond" to help them and their family locate a ready-to-eat strawberry chocolate dip. Impressed by his dedication, the customer returned to thank him, even after initially not finding the item. Phillip's proactive approach led him to personally search for it, ultimately ensuring the customer could enjoy their desired snack. The reviewer also appreciated the patience of the store's manager when they had to return for a forgotten item, concluding that they would make this specific Smith's their go-to store during future visits to Las Vegas. This anecdote strongly suggests a culture of helpfulness and a commitment to customer satisfaction within the physical store environment.

In contrast, another customer reported issues with Smith's Instacart service for the second time. This reviewer detailed a failure to deliver all ordered items, despite being charged for them. On this particular occasion, over $21 worth of drinks were missing from the delivery. Furthermore, the usual communication via text notifications regarding the shopping process (in-stock items, substitutions, etc.) was absent. The delivery, which was scheduled between 11:30 am and 12:30 pm, arrived an hour late. As a result of these recurring issues with accuracy and efficiency, the customer indicated they would likely discontinue using Smith's Instacart service. This feedback highlights a potential disparity between the positive in-store experience and the reliability of their online delivery service.

Considering the category "Candles Near Me," the provided reviews do not explicitly mention the availability of candles at this Smith's location. However, grocery stores often carry a variety of home goods, which can include candles. These might range from decorative and scented candles to more utilitarian types. If you are interested in purchasing candles, Smith's could potentially be a convenient option to check, especially if you are already visiting for groceries. Their home goods section, if present, might offer a selection to meet your needs.

To provide a more comprehensive introduction to this Smith's location for local users, we can synthesize the information from the reviews to describe its environment, services, and features:

Environment: While the reviews don't offer extensive details about the store's physical layout, the positive interaction with Phillip suggests a well-organized store where employees can readily assist customers in specific sections like the refrigerated aisles. The willingness of both Phillip and the manager to go the extra mile implies a customer-focused atmosphere within the store itself.

Services: Smith's at this location offers both in-store shopping and an Instacart delivery service. The in-store service, as exemplified by Phillip's actions, is characterized by helpful and proactive employees willing to assist customers in finding what they need. The manager's patience also points to a customer-friendly approach. However, the Instacart service, based on one review, appears to suffer from issues related to order accuracy, communication, and timely delivery.

Features: As a grocery store, Smith's likely features a wide array of standard grocery items, including produce, meat, dairy, baked goods, pantry staples, and frozen foods. The specific mention of a "ready to eat strawberry chocolate dip" suggests they also carry convenient, prepared food items. While not confirmed, it is plausible that they also stock home goods, potentially including candles. The availability of both in-store and delivery options caters to different shopping preferences.

Promotional Information: The provided reviews do not mention any specific ongoing promotions or discounts at this Smith's location. However, the positive feedback regarding exceptional customer service could be considered a unique draw for in-store shoppers. To learn about any current promotions, it would be best to visit the store directly or check their website or any associated flyers.

In conclusion, Smith's at 4840 W Desert Inn Rd in Las Vegas offers a potentially excellent in-store shopping experience, marked by helpful and dedicated employees like Phillip. Customers visiting the physical store can likely expect a supportive environment. However, the Instacart delivery service at this location appears to have some issues with order fulfillment and communication. For local users looking for a grocery store where they might also find candles, Smith's is worth considering, especially for an in-person visit where the customer service has been praised. If you plan to use their delivery service, it might be prudent to be aware of the reported inconsistencies. To ascertain if they stock candles and to inquire about any current promotions, a direct visit or call to the store is recommended.