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  • SEPHORA
SEPHORA ico

SEPHORA

Candles Near MeTennesseeDavidson CountyNashvilleDonelsonOpry Mills Drive

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  • Intro
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  • Reviews

Phone

+1 615-922-5470

Address

302 Opry Mills Dr, Nashville, TN 37214, USA

Website

www.sephora.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM

SEPHORA Introduce

Located at 302 Opry Mills Dr in Nashville, TN, SEPHORA, reachable at phone number (615) 922-5470 or mobile +1 615-922-5470, is a well-known retailer primarily focused on beauty products, including makeup, skincare, fragrance, and haircare. To provide a detailed introduction for local users, we will consider the available customer reviews to understand the environment, services, and features of this specific SEPHORA location. We will also explore its connection to the platform category "Candles Near Me," as SEPHORA sometimes carries home fragrance products.

Based on the customer reviews, the environment at this SEPHORA store appears to have helpful and knowledgeable staff members, such as Erica and Katie, who were described as "super nice" and very helpful in assisting customers with product inquiries and even creating personalized skincare routines. One reviewer specifically praised Katie for her knowledge and kindness. However, another aspect of the environment mentioned is less positive, with a customer reporting that the cashier lady was "so rude" and displayed "attitude for no reason" towards multiple customers, including eye-rolling when they simply asked about products. This suggests a potential inconsistency in customer service quality within the store.

In terms of services, this SEPHORA location offers assistance from beauty advisors who can help customers with product selection and even create personalized routines, as highlighted by Katie's help with a skincare routine. This indicates that knowledgeable staff are available to provide guidance and recommendations. However, the negative experience with the cashier suggests that the checkout process might not always be smooth or pleasant. It's important for local users to be aware that while some staff members are commended for their helpfulness, interactions at the register might vary.

The features of SEPHORA as a retailer generally include a wide selection of products from various beauty brands, ranging from high-end to more accessible options. This typically includes makeup for the face, eyes, and lips, a comprehensive range of skincare products, fragrances for men and women, and haircare items. SEPHORA stores often have testers available, allowing customers to try out products before purchasing. They also frequently have beauty advisors on hand to offer consultations and advice. While the provided reviews for this Nashville location don't detail the specific brands or product range available, it is safe to assume it aligns with SEPHORA's general offerings.

Now, let's consider the "Candles Near Me" category. SEPHORA, while primarily a beauty retailer, does often carry a selection of home fragrance products, which can include candles. These are usually found within their fragrance or lifestyle sections and might feature brands that also offer perfumes or other beauty-related items. If you are looking for candles in addition to beauty products, it is worth checking the home fragrance section of this SEPHORA location. The variety and brands of candles available can vary, but you might find some interesting options alongside their extensive beauty offerings. Therefore, for local users in Nashville looking for "Candles Near Me," a visit to this SEPHORA at Opry Mills could potentially fulfill that need in conjunction with their beauty shopping.

The provided reviews do not mention any specific promotional information for this SEPHORA store. Typically, SEPHORA has various promotions, sales events (such as seasonal discounts), and loyalty programs (like Beauty Insider) that offer rewards and exclusive deals to their members. To find out about any current promotions at the Opry Mills location, local users would need to visit the store, check the SEPHORA website or app, or inquire with the staff. Given the mixed feedback on customer service, it might be beneficial to be prepared to interact with different staff members who may have varying levels of helpfulness regarding promotional details.

In conclusion, the SEPHORA at Opry Mills in Nashville offers a wide range of beauty products, with some staff members like Erica and Katie being highly praised for their helpfulness and knowledge. However, there seems to be inconsistency in customer service, particularly at the cashier. As for the "Candles Near Me" category, SEPHORA does often carry candles and other home fragrance items, making it a potential stop for those interested in both beauty and home scents. Local users visiting this store can expect a vast selection of beauty products and might also find some candle options. It is recommended to be prepared for potentially varied customer service experiences and to inquire about any current promotions directly in-store or online.

For local users in Nashville looking for "Candles Near Me," SEPHORA at Opry Mills presents an opportunity to explore beauty products while also checking their selection of home fragrances, which may include candles. Depending on your preferences for brands and scents, you might find suitable options there alongside your beauty shopping needs.

To get the most up-to-date information on the product range, including any candles they might carry, and to inquire about current promotions, local users are encouraged to visit the SEPHORA store at Opry Mills or contact them via phone. This will allow you to experience the store firsthand and interact with their staff regarding your specific needs.

Photos

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Location

Customer Reviews

Marilyn Coronado

Apr 07, 2025

Came into store and got helped by Erica & I think her name was Katie ? They were super nice and helped us out. But the cashier lady was so rude and had attitude for no reason to all the customers. No reason for the eye rolling. We simply asked about products. And no reason for attitude while paying for the products.

sadie suydam

May 13, 2025

Katie was great! she helped me so much and basically made me a whole new skincare routine. she’s very knowledgeable and kind!!

Wendy McDaniel

Mar 23, 2025

I had never been to a SEPHORA store as well do not have one where we live. I walked in and was helped right away by a young lady named Nora. She was extremely helpful and made my first time experience great. I highly recommend!

Iryna I.

Feb 23, 2025

The staff is extremely unfriendly. Every time I visit this store, I spend way too much time—not because I can’t decide, but because I have to wait forever for assistance. During my last visit, I spent about 10 minutes just looking for an available consultant. After finally finding one and telling them which perfume I needed, I then waited another 20 minutes while they searched for it. In the end, they never found it. I wasted 30 minutes in the store. I love Sephora, but probably only on

Ruchi

Feb 23, 2025

I recently visited Sephora and was impressed by the level of service I received The staff was incredibly knowledgeable and helped me find the perfect foundation shade. Overall, Sephora provided a fantastic shopping experience, and I will definitely return for my beauty needs! Special thanks to Carrie for helping me out today

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