Party City

Party City, located at 2715 Teller Rd in Thousand Oaks, California, serves as a retail destination for individuals planning parties, celebrations, and other gatherings involving family and friends. You can contact this store at (805) 601-7897 or their mobile number, +1 805-601-7897. Typically, Party City stores offer a broad selection of party supplies, including decorations, balloons, costumes, tableware, and novelties designed for various themes and occasions.

One customer review expresses a positive overall impression, stating, "Wow.. We really like it.." The reviewer specifically highlighted the store as "Definitely a place where you can find a lot of things for a great party, celebration or any other activities involve family or friends!!" This suggests that the store boasts a wide and diverse inventory suitable for a range of celebratory events. The same reviewer also commended the store for being "as much organized as possible," indicating a potentially pleasant and efficient shopping environment where items are easy to locate. This positive feedback suggests that many customers may find Party City to be a helpful resource for their party needs.

However, another customer's experience paints a different picture, particularly concerning the store's refund policy and customer service. This reviewer came in to get a refund but was initially refused due to not having the physical receipt, with the store offering only store credit. Subsequently, they were told a refund could be processed but would require a wait of approximately 30 minutes. The customer also expressed frustration that the store would not directly refund the amount back to their credit card, a common practice in many retail establishments. This experience was described as "a complete waste of time and poor customer service." The reviewer also noted that the refund policy was not communicated at the point of sale, nor was it mentioned that items were final sale at checkout. Feeling that they were being hassled over a refund, this customer stated they would not return to the store.

Considering the platform category "Candles Near Me," Party City stores often carry a selection of candles, primarily for decorative purposes such as birthday candles, novelty candles, and sometimes even scented candles that can contribute to party ambiance or home décor. Given that Party City is a store focused on celebrations and related items, it is plausible that they would stock candles suitable for various occasions. These might be found in the party supplies section, perhaps near birthday decorations, or in a general home goods/seasonal aisle if the store has one. Therefore, for local users searching for "Candles Near Me" in the context of party or decorative items, Party City could be a potential option to explore.

Based on the provided customer reviews, the features and services of the Party City store at 2715 Teller Rd, Thousand Oaks, include:

• A wide variety of party supplies and decorations suitable for various occasions.
• An organized store layout, making it easier to find items.
• A refund policy that, based on one negative review, may require a physical receipt and might initially offer store credit over a direct refund to the original payment method.
• Customer service experiences appear to be mixed, with one customer praising the overall experience and organization, while another reported poor service related to a refund.
• Likely carries a selection of candles relevant to parties and possibly some decorative or scented candles, catering to the "Candles Near Me" category.

There is no specific promotional information mentioned in the provided reviews. Party supply stores like Party City often have sales events, seasonal promotions (e.g., for Halloween, Christmas), and discounts on bulk purchases. Local users interested in potential promotions at this Thousand Oaks location should check the Party City website, sign up for their email list, or inquire in-store about current offers.

In conclusion, Party City in Thousand Oaks, located on Teller Road, appears to be a go-to destination for a wide array of party supplies and decorations, with at least one customer appreciating its organization. However, potential customers should be aware of the reported issues with the refund policy and customer service, as highlighted in another review. For those specifically looking for "Candles Near Me," Party City likely offers a selection of candles suitable for parties and possibly other decorative purposes, making it worth a visit for those needs as well.

Local users planning a party or celebration will likely find a comprehensive selection of items at this Party City location. However, if a return or refund might be necessary, it would be prudent to understand their policies beforehand. For those seeking candles for events or decorative use, Party City is a likely place to find relevant options. To stay informed about any sales or promotions, checking their official channels is recommended.