Marshalls

For residents in Henrico, Virginia, and the surrounding areas, Marshalls, located at 9041 Staples Mill Rd, Henrico, VA 23228, USA, offers a discount department store experience with a variety of merchandise. You can contact them at (804) 756-5092 or their mobile-accessible number, +1 804-756-5092.

As a department store, Marshalls carries a wide range of goods, including clothing, home decor, kitchenware, and beauty products. This often includes items that fall under the platform category "Candles Near Me." You can typically find a selection of candles in their home goods section, offering various scents and styles to enhance your living space. If you are searching for "candles near me" in Henrico, Marshalls is a likely place to explore for potentially discounted options alongside their other merchandise.

Based on the provided customer reviews, the Marshalls in Henrico has both positive and negative aspects to its environment and service. One reviewer noted that the store is in a "great location" with "bright lights" and "friendly staff." They also mentioned that the prices generally seem to be slightly below average, with the potential to find some bargains. However, this reviewer had a significantly negative experience with the store's bathrooms, describing them as "Scary" and in poor condition with various discolored elements and being "broken all apart." This led to feelings of discomfort and a concern for hygiene. This feedback suggests that while the retail area might be satisfactory, the restroom facilities could be a point of concern for some customers.

Another reviewer recounted a highly unprofessional incident involving a store coordinator named Alec. According to this review, a mother and her two teenagers, who were visibly under the influence, were causing a disruption at one of the registers by opening and eating candy before paying. The reviewer claimed that Coordinator Alec "EGGED THEM ON" during this behavior and even attempted to push through discounts on these items at their request multiple times. This customer praised the regular cashiers working at the registers for having to deal with this situation and the resulting line of frustrated customers. This review raises serious concerns about the professionalism of at least one member of the management team and the overall handling of disruptive customer behavior.

Considering these reviews, the environment of the retail floor of Marshalls in Henrico is described as well-lit and located conveniently. The staff is mentioned as friendly by one reviewer. However, another aspect of the environment, the bathrooms, is reported to be in very poor condition. The overall atmosphere regarding customer interactions seems to be called into question by the incident involving the coordinator and the disruptive customers.

The services offered at Marshalls primarily involve the retail sale of a wide variety of discounted merchandise. Based on one review, the staff can be friendly. However, the incident with the coordinator suggests potential issues with how certain situations are managed. Standard department store services such as checkout and returns would also be expected.

Features of Marshalls include its discount pricing model, offering goods generally below average retail prices, with the possibility of finding bargains. The store carries a diverse range of products, including clothing, home goods (which would likely include candles), and more. The location is noted as being great. However, the state of the bathrooms is a significant negative feature mentioned by one customer, and the handling of a disruptive situation by a coordinator as described in another review is also a concerning feature.

The provided reviews do not explicitly mention any ongoing promotional information for the Marshalls in Henrico. Typically, Marshalls operates on a model of everyday discounts rather than traditional sales events. However, they often have clearance sections with further markdowns. To learn about any specific current promotions or clearance deals, local users would likely need to visit the store.

For local users in Henrico, Marshalls at 9041 Staples Mill Rd offers a place to find discounted clothing and home goods, including potentially candles. The store is in a good location and has been described as having friendly staff. However, potential customers should be aware of the reported poor condition of the bathrooms. Additionally, the incident involving the coordinator suggests that the management of certain customer situations might not always meet expectations.

If you are in the Henrico area and looking for affordable clothing or home decor, Marshalls might be worth a visit for the prices offered. You may also find candles in their home goods section. However, based on recent feedback, it would be advisable to be aware of the cleanliness of the restroom facilities. The professionalism of the staff might also vary depending on the individual and the situation.

In conclusion, Marshalls in Henrico is a discount department store with a convenient location, bright lighting, and generally below-average prices. While some customers have found the staff friendly and the potential for bargains appealing, there are significant concerns raised about the condition of the bathrooms and the unprofessional handling of a disruptive customer incident by a coordinator. For those seeking "candles near me" at a discount, Marshalls is an option, but potential shoppers should be aware of the mixed feedback regarding the store's environment and service.