Hawthorn Mall, 313 Hawthorn Ctr, Vernon Hills, IL 60061, USA
Welcome to Macy's, located at 1 Hawthorn Ctr, Vernon Hills, IL 60061, USA. You can contact them at (847) 918-2700 or their mobile number, +1 847-918-2700. Macy's is a well-known department store offering a broad selection of merchandise, including clothing, accessories, jewelry, home goods, furniture, and beauty products. For local users searching for "Candles Near Me," Macy's is a potential destination as department stores like this often carry a variety of candles within their home goods or gift sections.
As a prominent department store, Macy's typically stocks a range of candles to complement their home fragrance and decor offerings. If you are looking for "Candles Near Me," you might find scented candles, decorative candles, and perhaps even seasonal selections. The possibility of finding candles while shopping for other items like apparel or home essentials makes Macy's a convenient option to consider.
Customer reviews for this Vernon Hills Macy's location present contrasting experiences. One review details a highly negative experience regarding a mattress purchase: "I purchased a California King Mattress set with an extended warranty. That is still under warranty. We are having severe back pain and Mattress is the reason. i reported to them. Macy's sent quality control rep to my residence. He arrived and park his car halfway in the driveway and blocked the street. He came in and spent no more than 4-6 minutes, took pictures. He hardly could have normal conversation with us. He may have been drunk. I told him our concern pertains to mattress sinking on both sides. He was focusing on if we are using protector to prevent stains. We told him mattress quality is not good as they advertised. They sold me worry no more warranty to cover if anything happens macy's will take care of it. Two days later I called to find out the result. They said mattress is totally fine and nothing is wrong with it. NEVER BUY FURNITURE/MATTRESS OR ANYTHING FROM THEM. HORRIBLE EXPERIENCE." This account describes significant dissatisfaction with the quality of a mattress, the service received under warranty, and the behavior of the quality control representative.
This negative experience highlights potential issues with customer service related to furniture and mattresses, as well as concerns about product quality and the handling of warranty claims. For those considering purchasing furniture or mattresses from this Macy's location, this review serves as a cautionary tale.
In contrast, another customer expressed overall positive feelings about shopping at Macy's, while pointing out a specific issue with their credit card: "I absolutely love Macy's almost everything I have is from there however, their credit card is a knife. For the past five years I have not been able to get the settings for purchase alerts to set and the IT department seems to be baffled a little frightening other credit cards can do this, but this one can't. The store is great credit card to Macy's American Express card owned by Citibank." This review indicates that the customer enjoys shopping at Macy's for their products but has encountered a persistent problem with the purchase alert settings on their Macy's credit card.
This suggests that while the store itself might offer a positive shopping experience for fashion and other goods, there could be limitations or frustrations associated with their financial services, specifically the credit card features. For those who are Macy's credit card holders or are considering applying for one, this is a point to note.
In terms of the environment, department stores like Macy's are typically designed to be aesthetically pleasing, with well-organized departments for different types of merchandise. You can generally expect a multi-level store with escalators and elevators, various displays showcasing products, and designated areas for customer service, fitting rooms, and checkout. The provided reviews do not offer specific details about the ambiance or layout of this particular Vernon Hills Macy's store.
Macy's generally offers a range of services, including personal shopping assistance, gift registry, beauty counters with consultations, and tailoring services. The negative mattress review indirectly touches upon their warranty service. The positive credit card review mentions their IT department in the context of resolving the purchase alert issue. Information about other services at this specific location is not provided in the reviews.
Features of Macy's as a department store include its wide selection of name-brand and private-label merchandise, particularly in fashion, accessories, and home goods. They often host sales events and offer loyalty programs to their customers. For those looking for "Candles Near Me," Macy's typically carries a variety of brands and styles, often found within their home goods, bath, or gift sections.
Considering the "Candles Near Me" category, you might typically find the following at a Macy's store:
- Scented candles from various brands.
- Decorative candles to complement home décor.
- Candle sets that make great gifts.
- Potentially aromatherapy candles.
To discover the specific candle selection at this Vernon Hills Macy's, visiting the store's home goods or fragrance departments would be the best approach.
Regarding promotional information, the provided reviews do not mention any current sales or promotions. However, Macy's is known for its frequent sales events, including Friends & Family sales, seasonal discounts, and special offers for Macy's cardholders. Local users interested in finding deals on apparel, home goods, or candles should check Macy's website or in-store advertisements for the most up-to-date promotional information for the Vernon Hills location.
In conclusion, the Macy's at 1 Hawthorn Ctr in Vernon Hills offers a wide selection of products typical of a large department store, including fashion and home goods, and likely a selection of candles for those searching "Candles Near Me." However, customer reviews indicate potential issues with furniture and mattress purchases, as well as limitations with their credit card services. While many may find enjoyable shopping experiences for fashion and other items, it's advisable to be aware of these reported issues, particularly if you are considering purchasing furniture or using their credit card.
For those specifically looking for "Candles Near Me," Macy's is a department store that generally carries them, so it could be worth a visit to explore their selection. However, based on the limited review information, it's challenging to gauge the overall environment and service quality beyond the specific issues mentioned. Checking their website for current promotions before visiting might also be beneficial.