Kroger

Welcome to your local Kroger store in Mt. Juliet, Tennessee, located at 401 S Mt Juliet Rd #200, TN 37122, USA. Serving the community with a wide range of grocery items and household essentials, Kroger aims to be a convenient one-stop shop for residents and visitors alike. You can reach them at (615) 758-3300 or their mobile number +1 615-758-3300 for any inquiries.

Based on recent customer feedback, experiences at this particular Kroger location appear to be somewhat varied. One recent visitor in December 2024 highlighted the availability of coffee, tea, and a selection of local beers, noting that while the local beer selection might be smaller compared to other stores, they did manage to find some unique items not typically seen in Publix. This suggests that Kroger may carry a diverse range of products, potentially including specialty or regional items that cater to local preferences.

However, another customer's experience in May 2025 paints a less favorable picture, citing issues with pricing discrepancies and a perceived lack of customer service. This review details an incident where an item rang up at a higher price than labeled, and the customer reported unsatisfactory responses from both the cashier and the service desk. The customer expressed frustration, mentioning that similar issues have occurred in the past, leading them to prefer other local retailers like Publix or Walmart. This feedback underscores the importance for shoppers to be vigilant about price accuracy and to be aware that customer service experiences can vary.

Considering the category "Candles Near Me," while the provided information does not explicitly mention the availability of candles at this specific Kroger location, it is common for grocery stores of this size to carry a home goods section which often includes candles. Typically, you might find a selection of scented candles, unscented candles, and perhaps even seasonal or decorative candles. These could range from basic household candles to more premium scented options. For local users in Mt. Juliet looking for "candles near me," it would be advisable to either visit the store directly or call the provided phone number to inquire about their current candle inventory.

To provide a more comprehensive introduction to this Kroger store for local users, we can infer some typical features and services generally offered by Kroger supermarkets, alongside the specific, albeit mixed, feedback received.

Environment and Store Layout: While no specific details about the store's ambiance or layout are provided in the reviews, Kroger stores generally aim for a clean and organized shopping environment. They typically feature well-stocked aisles, clear signage to help customers navigate, and designated areas for different product categories, including groceries, produce, meat and seafood, dairy, frozen foods, bakery, deli, and often a health and beauty section, as well as household goods. Depending on the size of the store, there might also be a floral department, a wine and beer section (as mentioned in one review), and possibly even a small selection of general merchandise.

Services Offered: Based on general Kroger practices, this Mt. Juliet location likely offers several standard services to enhance the shopping experience. These may include:

• Customer Service Desk: Typically handling inquiries, returns, and potentially issues like the pricing discrepancy mentioned in the review. The feedback suggests that the effectiveness of this service at this location might be inconsistent.
• Pharmacy: Many Kroger stores have an in-house pharmacy where customers can fill prescriptions and purchase over-the-counter medications.
• Bakery and Deli: Offering freshly baked goods, custom cakes, prepared meals, and a variety of meats and cheeses.
• ClickList/Online Grocery Ordering: Kroger often provides options for online grocery ordering with either in-store pickup or home delivery, offering convenience for busy shoppers. It would be beneficial to check if this specific Mt. Juliet location offers these services.
• Self-Checkout Lanes: To provide a quicker checkout option for customers with smaller orders.
• Fuel Center: Many Kroger locations have a fuel center where customers can purchase gasoline, often with discounts earned through their loyalty program.

Features and Product Range: As indicated by the positive aspect of one review, this Kroger may carry unique or local items not found in other mainstream grocery stores in the area. This could include regional food products, craft beers (as specifically mentioned), or other specialty goods. The general product range would encompass all standard grocery categories, catering to the everyday needs of households. For those specifically interested in "candles near me," the home goods or general merchandise section would be the area to explore.

Promotional Information: While no specific current promotions are mentioned in the provided text, Kroger typically employs various strategies to attract customers, such as:

• Weekly Ads: Featuring discounted items and special offers on a rotating basis. These are usually available in-store, online, and sometimes via mail.
• Loyalty Programs: Kroger often has a loyalty card or program that allows customers to earn points, receive personalized discounts, and save money on select items.
• Digital Coupons: Customers can often clip digital coupons through the Kroger website or app, which are then automatically applied at checkout when their loyalty card is used.
• Seasonal Promotions: Special discounts and product selections are often available during holidays and seasonal events.
• Bundle Deals: Offering discounts when purchasing multiple items together, as seen in the example of the labeled ketchup price. However, the discrepancy experienced by the customer highlights the importance of verifying prices at the register.

Connecting with "Candles Near Me": For local users in Mt. Juliet searching for "candles near me," Kroger could potentially be a viable option. To ascertain the availability and variety of candles, it is recommended to:

• Visit the Store: The most direct way to see the candle selection is to browse the home goods or general merchandise aisles.
• Call the Store: Contacting the store at (615) 758-3300 can provide immediate information on whether they stock candles and the types available.
• Check the Kroger Website or App: If this specific store's inventory is available online, you might be able to search for "candles" to see if they are in stock.

Conclusion for Local Users: The Kroger store at 401 S Mt Juliet Rd appears to be a standard grocery retailer offering a range of products and services for the local community. While one customer appreciated the unique local beer selection and items not found elsewhere, another reported significant issues with pricing accuracy and customer service. For those looking for everyday groceries and potentially items like "candles near me," Kroger is a conveniently located option. However, based on recent feedback, it would be prudent for shoppers to double-check prices at the register and be aware that customer service experiences might vary. To get the most accurate information about product availability, including candles, and any current promotions, local users are encouraged to visit the store or contact them directly.