Kroger

Welcome, residents of Dacula and the surrounding areas! Your local Kroger grocery store is located at 505 Dacula Rd, Dacula, GA 30019, USA. You can contact them at (678) 407-8739 or +1 678-407-8739. Kroger is a well-known supermarket chain offering a wide variety of products, including groceries, produce, meat, dairy, baked goods, household items, and potentially a selection of home goods, which might include candles for those searching for "Candles Near Me."

Grocery stores like Kroger often carry a range of general merchandise alongside food items, and this can sometimes include candles. You might find scented jar candles, tea lights, or other types of candles in their home goods aisle or possibly in seasonal displays. For local users in Dacula looking for convenience in purchasing both groceries and candles, Kroger could be a potential stop.

Customer experiences at this Dacula Kroger appear to be mixed, based on the provided reviews. One customer shared a highly positive interaction with an employee named Josh in the grocery department. This employee went out of his way to assist the customer with the Kroger app and ensured they had no issues through the checkout process. The reviewer described this as an "excellent service experience" that "totally made my day," highlighting the potential for exceptional customer service at this location.

However, another customer reported a significantly negative experience. Their review expressed dissatisfaction with several aspects of the store's operation. They claimed that registers are intentionally closed to push customers towards self-checkout and noted a lack of baggers even when registers are open. This customer, who mentioned purchasing a large amount of groceries, felt that they should not have to scan, bag, and pay for such a substantial order themselves. They also described the staff as "incompetent and careless with your items" and raised concerns about the quality of the produce and meat sections, advising shoppers to "overly check" produce for rot and to "double check every single date" in the meat section.

Furthermore, this negative review mentioned instances of not receiving all the items paid for, despite the store's diligence in preventing theft. The customer also reported issues with digital coupons not working frequently and sale prices not matching the scanned price. Lastly, they noted poor cellular signal within the store, suggesting it might encourage the use of the store's Wi-Fi. This reviewer explicitly stated they would not shop at this Kroger again and contrasted their experience with Publix.

Considering the "Candles Near Me" category, if Kroger in Dacula does sell candles, the experience of purchasing them might be influenced by the general issues raised in the negative review, such as potential checkout inconveniences or discrepancies in pricing or coupons. However, these issues might not directly affect the quality or selection of candles available, if they are stocked.

The environment of the Kroger store in Dacula isn't explicitly described in the reviews, but typically, a Kroger store would be a standard supermarket layout with aisles organized by product type (e.g., produce, dairy, bakery, frozen foods, household goods). The negative review's comments about rotten produce suggest that the upkeep of the produce section might be a concern for some shoppers. The lack of signal mentioned could impact the ability to use mobile coupons or shopping lists while in the store, potentially affecting the overall shopping experience.

In terms of services, Kroger generally offers standard grocery store services such as checkout lanes (both staffed and self-checkout), a customer service desk, and potentially services like a deli, bakery, and pharmacy. The positive review highlights the helpfulness of at least one employee in the grocery department. The negative review, however, paints a picture of understaffing at checkout and carelessness with customer items, suggesting inconsistency in service quality.

Promotional information specifically for the Dacula Kroger isn't detailed in the reviews, aside from the mention of digital coupons and sale prices, which the negative reviewer found to be often inaccurate. Kroger as a chain typically has weekly ads, digital coupons accessible through their app, and a loyalty program that offers discounts and rewards. Local users looking for potential deals on groceries or any candles Kroger might carry should check the Kroger app or local flyers for the Dacula store.

In conclusion, the Kroger at 505 Dacula Rd in Dacula, GA, appears to have both strengths and weaknesses based on the provided customer reviews. While one customer praised an employee for exceptional service, another reported significant issues with checkout processes, staff attentiveness, product quality in certain sections, and the reliability of digital offers. For local users searching for "Candles Near Me," Kroger might offer a convenient option alongside grocery shopping, but the overall shopping experience could be influenced by the concerns raised in the negative feedback. It would be advisable for local residents to visit the store to assess whether its offerings and service meet their expectations. Checking weekly ads and the Kroger app for any promotions on home goods, including candles, might also be beneficial.