161 W Prairie Ave, Hayden, ID 83835, USA
Located at 545 W Aqua Ave in Coeur d'Alene, Idaho, the Kohl's department store offers a diverse shopping experience for local residents. Reachable by phone at (208) 772-9649 or mobile at +1 208-772-9649, this particular branch has garnered positive feedback, particularly for its exceptional customer service and the inclusion of specialized departments like Sephora within the store. While the provided reviews offer glimpses into specific interactions and departments, they highlight key aspects of the store's environment, services, and features that are relevant to local shoppers.
The environment of this Kohl's in Coeur d'Alene appears to be welcoming and customer-focused. One reviewer specifically mentioned an "amazing experience at the Sephora in this Kohl's," suggesting that the store houses distinct and well-regarded sections. The fact that a Sephora is located within Kohl's indicates a potential for a more diverse product offering beyond traditional department store fare. Another customer's experience of being approached by an attentive associate while "wandering around aimlessly" and then being personally escorted to the desired product area suggests a proactive and helpful staff presence throughout the store. This level of engagement contributes to a positive and supportive shopping environment. While the overall ambiance and layout of the store are not extensively described, these positive interactions imply a store that is likely well-organized enough for staff to readily assist customers and that prioritizes a pleasant shopping atmosphere.
The services at this Kohl's are clearly a strong point, as evidenced by the customer reviews. The helpfulness and friendliness of the staff are consistently highlighted. The associate in the Sephora section, Mackenna, is specifically praised for being "amazing and very helpful" and for informing the customer about sales. This suggests that the staff are not only present but also knowledgeable about the products and promotions within their respective departments. The instance of an associate noticing a customer in need and personally guiding them to the correct location demonstrates a commitment to proactive customer service, going beyond simply answering questions when approached. This level of attentiveness can significantly enhance the shopping experience, making it more efficient and less frustrating for customers seeking specific items. The inclusion of a Sephora within the store itself can also be considered a service, providing access to a specialized range of beauty products and expertise within a familiar and convenient location.
The features of this Kohl's in Coeur d'Alene are multifaceted. The presence of a Sephora within the store is a significant feature, offering a wide selection of beauty and cosmetic products that might not typically be found in a standard department store. This partnership expands the store's appeal to a broader customer base, including those specifically seeking Sephora's curated brands and expertise. The availability of diverse product categories, as implied by a customer looking for "PJ sets," is another key feature, indicating that the store stocks a range of apparel and potentially other goods such as home furnishings, accessories, and more. The proactive and helpful staff can also be considered a feature, as exceptional customer service contributes significantly to the overall shopping experience and can be a draw for repeat customers. The mention of sales within the Sephora section suggests that the store participates in promotional activities, which can be a significant feature for budget-conscious shoppers. The overall impression is of a department store that combines the convenience of a broad product selection with the added value of specialized departments and attentive service.
For local users specifically searching within the platform category "Candles Near Me," Kohl's is a department store that typically carries a selection of home goods, which often includes candles. These can range from decorative candles and scented candles to more basic household candles. Candles are commonly found in the home décor or gift sections of department stores, and Kohl's is likely to have such sections within its Coeur d'Alene location. The variety of candles available might include different sizes, scents, materials (such as soy or paraffin wax), and styles to suit various preferences and home décor aesthetics. Given the positive feedback about the store's organization and the helpfulness of the staff, local residents looking for candles should be able to easily locate the relevant department and potentially receive assistance from store associates in finding the specific type of candle they are seeking. The inclusion of a Sephora suggests that Kohl's is open to incorporating diverse retail concepts within its store, so a well-stocked home goods section with a variety of candles would align with this approach. Local users are encouraged to explore the home décor and gift areas of this Kohl's to discover their current selection of candles.
Regarding promotional information, the customer review mentioning the Sephora associate informing them about sales indicates that this Kohl's location does participate in promotional activities. Department stores like Kohl's frequently offer sales events, discounts, and special offers across various departments, including apparel, home goods, and beauty products. These promotions can be seasonal, tied to holidays, or part of ongoing marketing efforts to attract and retain customers. Local shoppers in Coeur d'Alene should look out for Kohl's weekly advertisements, email newsletters, and in-store signage to stay informed about current sales and promotions. The Kohl's Rewards program is also a significant promotional feature, offering customers the opportunity to earn points on their purchases and redeem them for discounts. Signing up for this loyalty program can provide additional savings for regular shoppers. Furthermore, Kohl's often has Kohl's Cash promotions, where customers earn store credit for spending a certain amount, which can then be used on future purchases. For those specifically interested in candles, keeping an eye on home goods sales and using Kohl's Rewards or Kohl's Cash can be a way to purchase these items at a more favorable price. The proactive staff, as highlighted in the reviews, might also be able to inform customers about ongoing promotions within specific departments like Sephora or home goods.
In conclusion, the Kohl's department store in Coeur d'Alene, Idaho, offers a welcoming shopping environment with friendly and helpful staff, as evidenced by positive customer experiences in both the general store and the Sephora section. The inclusion of a Sephora expands the store's offerings beyond typical department store merchandise, providing access to a specialized range of beauty products. Local users searching for "Candles Near Me" are likely to find a selection within the store's home goods department. To maximize their shopping experience and potential savings, local residents should take advantage of Kohl's regular sales events, the Kohl's Rewards program, and Kohl's Cash promotions. The attentive and knowledgeable staff are also a valuable resource for information about current deals and product locations. Overall, this Kohl's location appears to be a convenient and customer-friendly shopping destination for a variety of needs in the Coeur d'Alene community.