3860 Grand Ave, Chino, CA 91710, USA
Welcome to the Kohl's department store, located at SPECTRUM TOWNE CNTR, 4093 Grand Ave, Chino, CA 91710, USA. You can contact them by phone at (909) 591-8525 or via mobile at +1 909-591-8525. Kohl's is a well-known national department store retailer offering a wide selection of products, including clothing for the whole family, home goods, furniture, jewelry, shoes, and more. For local users in Chino and the surrounding areas, Kohl's at Spectrum Towne Center provides a convenient shopping destination for a variety of needs.
For those in search of "Candles Near Me," department stores like Kohl's often have a home goods section where you can find an assortment of candles. The selection at Kohl's might include scented candles, decorative candles, and candle accessories. While their primary focus isn't solely on candles, they are likely to carry some options within their home décor or seasonal merchandise areas. Therefore, if you're looking for candles while also shopping for other items, Kohl's in Chino could be a convenient place to check.
Based on the limited customer reviews provided, we can glean some insights into the shopping experience at this Kohl's location. One customer reported receiving "good customer service" during a dress shirt exchange on a Sunday evening. This suggests that at least some staff members are helpful and efficient in handling customer needs like returns or exchanges.
Another brief review mentioned a situation where a customer's sister wanted to purchase a mini perfume but ultimately did not because an associate had trouble removing the security device from the item. This indicates a potential issue with staff training or the availability of tools to handle security devices, which could impact the customer's purchasing experience. The review also noted that their visit to the store was less than 10 minutes, implying a quick in-and-out trip, though the reason for the brevity beyond the security tag issue isn't specified.
In contrast, a more positive review specifically praised an associate named Ahidi, stating that she was "so pleasant" and "went above and beyond" to help the customer find an item they were looking for. This feedback highlights instances of excellent customer service where staff are willing to put in extra effort to assist shoppers.
Regarding the environment of Kohl's stores generally, they are typically laid out with different departments clearly marked, making it relatively easy to navigate for various product categories, including home goods where candles might be located. The ambiance is usually that of a standard department store, aiming for a comfortable and accessible shopping experience for a broad customer base. While the provided reviews don't offer specific details about the Chino location's ambiance, the mention of good customer service suggests a potentially positive in-store interaction.
Kohl's offers several services to enhance the shopping experience. These often include customer service counters for returns, exchanges, and inquiries, as well as store pickup for online orders. Some Kohl's locations may also have specialty departments like Sephora at Kohl's, further expanding their beauty product offerings. The presence of associates like Ahidi who are willing to go the extra mile indicates a focus on customer assistance. However, the issue with the security tag removal suggests that service quality might vary depending on the specific situation and associate.
A key feature of Kohl's is its frequent sales, discounts, and the Kohl's Cash program, which rewards shoppers with coupons for future purchases. This value-oriented approach makes it appealing to budget-conscious consumers. Kohl's also partners with brands like Sephora, bringing a wider range of beauty products into their stores. For those looking for "Candles Near Me," this means that Kohl's might offer competitively priced options, especially when combined with sales or Kohl's Cash.
Promotional information for Kohl's is typically readily available through their weekly ads, email newsletters, and the Kohl's app. These often highlight significant discounts across various departments, including home goods. If Kohl's carries candles, they are likely to be included in these promotions from time to time, particularly around holidays or seasonal events that often involve home décor and gifting. Local users in Chino should check these resources to stay informed about any current deals on candles and other items at the Spectrum Towne Center location.
In summary, the Kohl's at Spectrum Towne Center in Chino, CA, offers a department store experience with a range of products, including the potential for finding candles for those searching "Candles Near Me." While one review pointed out an issue with security tag removal, others highlighted good and even exceptional customer service. Kohl's is known for its value, driven by sales and the Kohl's Cash program. For local users, this Kohl's location provides a convenient option for shopping for apparel, home goods, and potentially candles. To learn about their current candle selection and any ongoing promotions, checking their advertisements or visiting the store is recommended.