Kohl's

Kohl's, located at 1497 E Williams Field Rd, Gilbert, AZ 85295, USA, stands as a major department store offering a wide array of products for local users. With a phone number of (480) 855-8823, and a mobile phone number of +1 480-855-8823, this Kohl's location aims to be a convenient and comprehensive shopping destination for families and individuals in the Gilbert area. As a national chain, Kohl's is known for its diverse merchandise, frequent promotions, and customer-centric features, providing a broad selection of goods under one roof.

The environment at this Kohl's store is typically designed for easy navigation and a comfortable shopping experience. Department stores generally feature well-organized sections for various product categories, allowing customers to browse efficiently. This particular Kohl's in Gilbert is described by one customer as being "laid out nicely, the dressing rooms are easy to find and are well-kept," indicating an effort to maintain a clean and accessible space. The lighting and general ambiance are typically bright and functional, focusing on presenting merchandise effectively. While a department store environment is often bustling, the aim is to create an atmosphere where shoppers can find what they need, whether it's clothing, home goods, or beauty products. The inclusion of a Sephora at Kohl's section further enhances the environment, creating a vibrant beauty-focused space within the larger store, offering an elevated shopping experience for cosmetics, skincare, and fragrance enthusiasts.

Kohl's offers an extensive range of services designed to enhance the customer's shopping journey. A significant service provided at this location is the Amazon return desk. This feature allows customers to return eligible Amazon purchases directly at Kohl's, often without the need for a box or label, providing immense convenience for online shoppers. However, one review explicitly states, "the Amazon return desk is unbelievable! I stayed in line to return one item for more than one hour. Ridiculous!" This highlights a potential challenge with wait times at this service, which can impact customer satisfaction despite the convenience it offers. Beyond returns, Kohl's provides Buy Online, Pick-Up in Store (BOPUS) services, allowing customers to order items online and pick them up usually within two hours. Customer service at Kohl's generally includes assistance from associates in finding items and processing transactions. While one review mentions difficulty in finding help, it also notes that when help is found, associates are "always willing to point you in the right direction or help you search," indicating a willingness to assist. The presence of Sephora at Kohl's also means customers can receive personalized beauty consultations from Sephora-trained Beauty Advisors, adding a specialized service dimension.

The features of Kohl's are characterized by its wide variety of merchandise spanning numerous categories. The store stocks "amazing products for you, your family and your home – including apparel, shoes, accessories for women, men and children, home products, small electrics, bedding, luggage and more." This vast selection includes national brands, providing customers with recognizable and popular choices. The apparel selection covers a wide range of sizes, though one critical review notes a potential limitation in smaller sizes for women, stating, "From the sizes I saw in stock, I’d either have to be obese or a thin teen. Was once a good store…" This feedback suggests that while the selection is broad, specific size availability might be an area for improvement. A significant feature of this Kohl's is the "Sephora at Kohl's" shop, offering a curated selection of prestige beauty brands, makeup, skincare, hair, and fragrance products, bringing a premium beauty retail experience directly into the department store. Other notable features include various home categories like kitchenware, bath essentials, furniture, and extensive home decor. The store often updates its inventory with seasonal products, making it a relevant stop for holiday or seasonal shopping needs. The ability to earn Kohl's Cash and Kohl's Rewards on most purchases is another key feature, encouraging customer loyalty and providing additional savings opportunities.

When considering the platform category "Candles Near Me," Kohl's is a highly relevant and accessible option for local users. As a department store with extensive home decor sections, Kohl's consistently stocks a wide variety of scented and decorative candles. These candles are typically found within the home goods department, alongside other items for home ambiance, such as decorative accents, lamps, and throw pillows. You can expect to find candles in various forms, including jar candles, pillar candles, votives, and tea lights, often from popular home fragrance brands or Kohl's own private labels like Sonoma Goods for Life and The Big One. The scents available usually range from classic aromas like vanilla and lavender to seasonal and more sophisticated blends. For instance, you might find options like "Sonoma Goods for Life Fresh Bamboo Candle Jar," "WoodWick Warm Woods Trilogy Candle," or "Chesapeake Bay Candle Peace & Tranquility Cashmere Jasmine." The variety in terms of size, container design, and scent profiles ensures that customers can find candles to suit different preferences and decor styles. For a local user searching for "Candles Near Me," Kohl's provides the convenience of a physical store where they can smell the different fragrances, compare sizes and prices, and make an immediate purchase. The availability of candles within a larger department store also allows customers to combine their candle shopping with other errands, making it a highly practical stop for everyday needs and home enhancements.

Promotional information is a cornerstone of Kohl's business model. The store is well-known for its frequent sales, discounts, and loyalty programs. Customers can typically expect to find various promotions, including Kohl's Cash (earned for every $50 spent, redeemable later), Kohl's Rewards (5% back on every purchase), and stackable coupons (allowing customers to combine percentage-off discounts with dollars-off coupons). The store also offers a Kohl's Card, which provides additional exclusive discounts and free shipping opportunities. Promotions often target specific departments or product categories, such as "20% off select Kitchen & Dining" or "Save up to 85% after an additional 50% off Clearance." Seasonal sales events like Black Friday and Memorial Day are major promotional periods with enhanced Kohl's Cash earnings and deeper discounts. In-store pickup for online orders also serves as a convenience-based promotion. While one customer criticizes the Amazon return queue, the overall value proposition through frequent promotions and loyalty programs remains a key draw for many shoppers, incentivizing repeat visits and large purchases. The ability to find a wide range of products at competitive prices, especially when leveraging coupons and Kohl's Cash, forms a significant part of the store's promotional appeal to the Gilbert community.