1026 Glenbrook Way, Hendersonville, TN 37075, USA
Located at 1016 Glenbrook Way in Hendersonville, Tennessee, Kirkland's Home is a retail store specializing in home decor, furniture, and various other home goods. To provide a detailed introduction for local users, we will examine its environment, services, features, and its connection to the "Candles Near Me" platform category, drawing from the available customer reviews which present contrasting experiences.
One customer recounts a significantly negative experience over multiple visits while trying to purchase two lamps that were listed as in stock online. During their initial Saturday visit, they struggled to get assistance and were told that the lamps were still in boxes that the salesperson was unwilling to open to check. They were asked to return on Monday. Upon returning on Monday, this customer waited for over 20 minutes near the lamps without any employee offering assistance, feeling as though they were "sightseeing." When they approached the front registers, where two employees were conversing (one being the same salesperson from Saturday), the salesperson struggled to recall the previous interaction. The customer then faced a series of questions at the register about their purchase method instead of receiving immediate help with the lamps. Ultimately, after the employee remembered the situation, they checked the back and found that the lamps were not actually in stock, contradicting the online information and the salesperson's earlier implication. This customer, who drove 45 minutes based on the suggestion to return, left frustrated and vowed not to return, citing poor service.
In stark contrast, another customer review simply states, "Excellent customer service. The girls are attentive and courteous." This brief but positive feedback suggests that some customers have indeed experienced satisfactory service at this location, indicating a potential inconsistency in customer service quality or varying individual experiences.
Now, let's consider Kirkland's Home in the context of the "Candles Near Me" platform category. Home goods stores like Kirkland's are very likely to carry a selection of candles. These typically include a variety of scented candles, pillar candles, tea lights, and potentially electric wax warmers and related accessories. Given Kirkland's focus on home decor, their candle offerings would likely be integrated with other decorative items, aiming to enhance the ambiance and style of a home. For local users in Hendersonville searching for "Candles Near Me," Kirkland's Home is a strong candidate to find a diverse range of candles.
The environment of a Kirkland's Home store is generally designed to showcase home decor items in an appealing way, often arranged in vignettes that inspire customers. You can expect to find displays of furniture, wall art, textiles, seasonal decorations, and, of course, home fragrance items like candles. The store aims to create a visually engaging experience that encourages browsing and discovery. While one review detailed a frustrating search for a specific item and a lack of proactive help, the general ambiance of a home goods store like Kirkland's is usually intended to be welcoming for those looking to enhance their living spaces.
In terms of services, Kirkland's primarily operates as a retail store. Services would include in-store shopping assistance (though the negative review suggests this can be inconsistent), checkout, and potentially order pickup for online purchases. They also have a return policy for purchased items. For customers interested in candles, staff members should ideally be able to direct them to the home fragrance section and answer basic questions about the products. The discrepancy in the provided reviews highlights that the quality of this service might vary.
Features of Kirkland's Home typically include a wide selection of home decor items at various price points, seasonal collections, and often, sales and promotions on different categories of merchandise. Their focus is on providing items that allow customers to personalize and decorate their homes. For those interested in "Candles Near Me," a key feature would be the availability of a dedicated section with a variety of candle types, scents, and styles.
Regarding promotional information, the provided reviews do not mention any specific current promotions at this Hendersonville Kirkland's location. However, Kirkland's as a chain frequently offers sales events, discounts for email sign-ups, and seasonal promotions. Local users looking for deals on candles or other home goods at this store should check the Kirkland's website, sign up for their emails, or look for flyers and in-store signage to stay informed about current offers.
Considering the "Candles Near Me" category, Kirkland's Home at 1016 Glenbrook Way in Hendersonville, TN, is a relevant destination for local users seeking candles. As a home goods store, they are likely to have a dedicated section with a variety of options. However, potential shoppers should be aware of the mixed reviews regarding customer service, with one customer detailing a very negative experience while another praised the attentiveness and courtesy of the staff. It might be beneficial for local users to visit the store to assess the current environment and the availability of assistance for themselves.
In conclusion, Kirkland's Home in Hendersonville, TN, offers a range of home decor and goods, including likely a selection of candles relevant to the "Candles Near Me" category. While one customer reported significant issues with customer service and inventory management, another praised the excellent and attentive service. Local users interested in shopping here for candles or other home items may want to visit the store to form their own impression of the environment and service. To inquire about their current candle selection or any ongoing promotions, they can contact the store at (615) 824-3377 or +1 615-824-3377.