Great Lakes Ace

Welcome to Great Lakes Ace, a hardware store located at 1205 Fulton St W in Grand Rapids, Michigan. You can contact them at (616) 233-4711 or +1 616-233-4711. Based on the available customer reviews, experiences at this store appear to be somewhat varied, with positive mentions of staff helpfulness contrasted by concerns regarding product quality and efficiency.

One customer shared a positive experience, highlighting the diligence of a young staff member in addressing their needs. This reviewer also noted the overall friendliness and helpfulness of the staff and mentioned that the store is "well stocked." This suggests that Great Lakes Ace aims to provide good customer service and offers a comprehensive range of hardware and related supplies.

However, another customer recounted a less favorable first-time experience. This individual stopped in to purchase a lock de-icer for their car, which was conveniently located near the front of the store. Unfortunately, after attempting to use three different units, none of them functioned correctly. The customer reported that the bubble packaging was stapled on each, and upon inquiry, a clerk attributed the issue to "faulty packaging." The fact that three consecutive items were defective and unusable raises concerns about product quality control for this particular item.

Adding to the negative experience, this reviewer also noted that there was only one clerk at the front of the store. This single clerk had to leave the checkout area unattended to assist a customer outside, which resulted in delays for both the waiting customer inside and the customer outside. The reviewer estimated being held up at the store for nearly 30 minutes due to this situation. Furthermore, this customer found the price of the lock de-icer to be nearly 40% higher than at other stores, suggesting potential issues with pricing competitiveness.

This second review paints a picture of potential inconsistencies in product quality and possible understaffing at the front of the store, leading to customer inconvenience. It's important to consider both perspectives when evaluating Great Lakes Ace based on this limited feedback.

Based on these reviews, the environment of Great Lakes Ace seems to be that of a typical hardware store, described by one customer as "well stocked," implying a good selection of hardware and related items. The services offered include retail sales of hardware, tools, and other home improvement supplies. The positive review highlights helpful and friendly staff, which could be considered a key feature. However, the negative review points to potential issues with the quality of certain products and the efficiency of service, particularly at the checkout during busy times or when staffing is limited.

No specific promotional information is mentioned in these reviews. Customers interested in any current sales or promotions at Great Lakes Ace would need to visit the store or contact them directly.

Now, let's consider the connection to "Candles Near Me." Hardware stores primarily focus on tools, building materials, plumbing, electrical supplies, and other items related to home maintenance and improvement. It is less common for a traditional hardware store to carry a significant selection of candles. However, some larger hardware stores or those with a broader home goods section might stock a limited variety of utility candles (like emergency candles or citronella candles for outdoor use) or perhaps even a small selection of decorative candles. This would typically not be their main focus, though.

Therefore, if you are in the Grand Rapids area and searching for "Candles Near Me," Great Lakes Ace *might* have a very limited selection of certain types of candles, but it is unlikely to be a primary destination for a wide range of decorative or scented candles. If your primary need is for hardware supplies, Great Lakes Ace, according to one review, is "well stocked" and has helpful staff. However, if you are specifically looking for a variety of candles, you would likely find a better selection at stores specializing in home goods, gifts, or even some grocery or department stores.

In conclusion, Great Lakes Ace at 1205 Fulton St W in Grand Rapids is a hardware store that at least one customer found to be well-stocked with friendly and helpful staff. However, another customer experienced issues with faulty products, potentially high prices, and slow service due to limited staffing at the front. Regarding "Candles Near Me," Great Lakes Ace might carry a very limited selection of utility-type candles, but it is not likely to be a primary source for a broader range of candles. Local users seeking hardware supplies may find it worth a visit, while those specifically looking for candles should probably explore other retail options in the area.