Shp Ctr, 48 Ocean Ave, New London, CT 06320, USA
CVS Pharmacy, situated at 817 Bank St in New London, Connecticut (zip code 06320, USA), serves as a local hub for pharmaceutical needs and a variety of other health and wellness products. Easily reachable at phone number (860) 443-5359 or mobile phone +1 860-443-5359, this branch of the well-known CVS Pharmacy chain aims to provide convenient access to prescription medications, over-the-counter remedies, and a diverse selection of retail goods.
As a physical establishment, CVS Pharmacy offers a traditional in-store experience where customers can directly interact with pharmacy staff, ask questions about their medications, and browse the aisles for various products. The environment of a typical CVS Pharmacy is designed for ease of navigation, with clear signage directing customers to different sections such as the pharmacy counter, over-the-counter medications, personal care items, beauty products, and often a selection of snacks and household essentials. The layout usually prioritizes the prescription pick-up area for efficient service.
The primary service offered by CVS Pharmacy is the dispensing of prescription medications. Customers can bring in prescriptions from their doctors, and the pharmacy team, consisting of licensed pharmacists and pharmacy technicians, will process and prepare the medication for pick-up. They also handle prescription refills, often offering convenient ways to request refills online, through a mobile app, or via phone. Pharmacists are available to provide consultations on medications, including dosage instructions, potential side effects, and drug interactions. This direct interaction with healthcare professionals is a key feature of a local pharmacy, allowing for personalized advice and support regarding medication management.
Beyond prescription services, CVS Pharmacy stocks a wide array of over-the-counter (OTC) medications to address common ailments such as pain relief, allergies, colds, and digestive issues. These are readily available for customers without a prescription, offering immediate solutions for minor health concerns. The pharmacy also carries a comprehensive selection of health and wellness products, including vitamins, supplements, first-aid supplies, and personal care items like toothpaste, shampoo, and skincare products.
In addition to health-related products, many CVS Pharmacy locations, including the one in New London, often feature a beauty section offering cosmetics, hair care products, and other beauty essentials. This makes it a convenient stop for everyday needs beyond just healthcare. Furthermore, some CVS Pharmacy stores provide photo services, allowing customers to print photos, create photo gifts, and even process passport photos. This diversification of services aims to make CVS Pharmacy a convenient one-stop shop for various needs within the local community.
Considering the category "Candles Near Me," while CVS Pharmacy is not primarily a candle retailer, it is possible that this location, like many drugstores, carries a limited selection of candles, particularly seasonal or aromatherapy-focused ones. Customers looking for basic household candles or scented candles might find a small assortment available. However, for a specialized selection of candles, local users might need to explore dedicated candle stores or home goods retailers in the New London area. CVS Pharmacy's strength lies in its healthcare offerings and convenience items, with candles being a potential, but not central, part of their inventory.
It's important to acknowledge that online reviews can offer insights into customer experiences. The provided reviews for the CVS Pharmacy at 817 Bank St in New London present a concerning picture. One reviewer described the pharmacy staff as "rude and condescending," recounting an experience of being the only customer present but still receiving inconsiderate service. This negative feedback highlights a significant issue with customer service, with the reviewer explicitly stating their intention to never return and recommending a competitor. Another review echoed a negative interaction, describing being "yelled at" by a pharmacy staff member and feeling "humiliation." These comments strongly suggest potential shortcomings in the customer service provided at this specific location.
While these reviews offer a snapshot of some customer interactions, it's crucial to remember that individual experiences can vary. However, the consistency of the negative feedback regarding staff behavior should be a point of consideration for potential customers. For local users seeking a pharmacy, it might be prudent to weigh these experiences against the convenience and range of products offered by CVS Pharmacy. It could also be beneficial to consider other local pharmacies in New London to compare services and customer satisfaction levels.
CVS Pharmacy as a chain often runs promotional offers and loyalty programs. Customers can typically sign up for the CVS ExtraCare program to receive discounts, earn rewards on purchases, and access exclusive deals. These programs can provide significant savings on both prescription and over-the-counter items. Local users are encouraged to inquire about the ExtraCare program and any ongoing promotions at the New London store to maximize their benefits.
In conclusion, CVS Pharmacy at 817 Bank St, New London, CT, offers a range of pharmacy services, including prescription dispensing and consultations, along with a wide selection of over-the-counter medications, health and wellness products, beauty items, and potentially a limited selection of candles. While the convenience and variety of offerings are typical of a large pharmacy chain, potential customers should be aware of the negative customer service experiences reported in the provided reviews. Local users may want to consider these reviews alongside the pharmacy's services and promotional offers when deciding on their healthcare and retail needs in the New London area. It is always advisable to have a positive and respectful interaction with pharmacy staff, and hopefully, the concerns raised in the reviews are being addressed by the management to ensure a better experience for all customers.