Burlington

Burlington, located at 12268 W Broad St Bldg 3D in Richmond, VA 23233, is a retail store known for offering a wide variety of discounted merchandise, including clothing, accessories, and home goods. You can contact them at (804) 533-7203 or their mobile number +1 804-533-7203. Based on customer feedback, Burlington presents a mixed shopping experience, with notable strengths in pricing and product selection, but potential drawbacks in customer service, particularly regarding checkout efficiency.

One customer, who mentioned doing "plenty of business" with this specific Burlington store, shared a negative experience regarding the checkout process. They reported a significant queue of approximately 20 people with only two registers open, despite observing 5-7 other employees present in the store. This reviewer, who manages a retail store themselves, expressed frustration with this lack of responsiveness to customer wait times, suggesting that a more proactive approach to opening registers when lines form would significantly improve the customer experience. This feedback indicates that during busy times, customers might encounter delays at checkout, which could detract from the overall shopping visit.

Conversely, another customer expressed a strong positive sentiment, stating, "I love Burlington." This reviewer highlighted the store on Broad Street as a place with "beautiful finds for the lowest prices you can expect," providing specific examples such as "flattering dress slacks for $12.99" and a "beautiful enamel whistling teapot for $14.99." These examples illustrate the potential for discovering high-value items at very competitive prices across different product categories, including both apparel and home goods. The mention of a teapot suggests that Burlington's offerings extend beyond just clothing.

The same positive reviewer noted a key characteristic of shopping at Burlington, which is that "sometimes items are one of a kind, so there is a bit of luck involved." This implies that the store operates on an off-price model, where merchandise may be available in limited quantities or as unique finds. This can create an element of excitement and the potential for discovering something special at a great price, but it also means that desired items might not always be in stock or readily available. The reviewer also mentioned discovering another Burlington location in Short Pump and expressed intent to visit it, suggesting that the positive experiences at the Broad Street store have created brand loyalty.

Considering the platform category "Candles Near Me," neither of the provided reviews explicitly mentions the availability of candles at this Burlington location. However, discount retailers like Burlington often carry a diverse range of home goods, which can sometimes include candles. These might be available as individual items or as part of gift sets. Given that a customer mentioned finding a teapot, it is plausible that other home-related items, such as candles, could also be stocked. For local users specifically looking for "Candles Near Me," Burlington could be a potential place to check, especially if they are also interested in browsing other discounted merchandise.

Based on the limited information, it's challenging to fully describe the store's environment. However, the mention of "beautiful finds" suggests that the store might present its merchandise in a way that allows these items to stand out. The experience of the first reviewer implies that the store can get busy, and staffing at the checkout might be an area for potential improvement. The second reviewer's enthusiasm suggests that despite any organizational challenges, the value and quality of the merchandise can be appealing.

In terms of services, Burlington primarily functions as a retail store where customers can browse and purchase a variety of discounted goods. The availability of fitting rooms for trying on clothing can be inferred, as clothing is a significant part of their inventory. The checkout process, as highlighted by one review, is a critical service area that can impact customer satisfaction.

Key features of Burlington include its off-price business model, offering well-known brands and other quality items at discounted rates. The product range appears to be broad, encompassing clothing for all ages and potentially home goods. The element of unique or limited-quantity finds adds an element of chance and discovery to the shopping experience. However, potential drawbacks might include inconsistent checkout times, particularly during peak hours.

There is no specific promotional information mentioned in the provided reviews. However, the core appeal of Burlington is its everyday low prices on a variety of merchandise.

For local users in Richmond, VA, Burlington at 12268 W Broad St offers an opportunity to find discounted items across various categories. If you are also looking for "Candles Near Me," it might be worth including Burlington in your search, as they may carry candles within their home goods section. However, be prepared for potentially long checkout lines during busy periods, as indicated by one of the reviews. The store seems best suited for shoppers who enjoy the thrill of the hunt for good deals and are flexible with the availability and stock of specific items.

To get a better sense of their current inventory, including whether they stock candles, and to experience the store firsthand, local residents can visit the Burlington location on West Broad Street. Keep in mind the potential for checkout delays, especially during peak shopping times. The possibility of finding unique and significantly discounted items might make the visit worthwhile for bargain hunters.