2150 E Tangerine Rd, Oro Valley, AZ 85755, USA
### Introduction / Overview
For Arizonans living in the Tucson area, having a reliable and customer-focused drugstore is essential for managing health, picking up everyday necessities, and even celebrating life's moments. The Walgreens location at 12965 N Oracle Rd, Tucson, AZ 85739, stands out as a prime example of a community pharmacy that goes above and beyond. This isn't just a place to grab prescriptions; it's a hub of dedicated service, where staff are praised for their knowledge, helpfulness, and genuine commitment to their customers.
What truly sets this Walgreens apart, as highlighted by local patrons, is its exceptional customer service, particularly within the pharmacy and photo departments. Customers consistently report experiences where staff members are not only efficient but also empathetic and resourceful, offering "creative solutions to work around insurance challenges" and going "out of way to help." From proactive prescription reminders to expert assistance with complex photo projects, this Walgreens aims to simplify your life and ensure a positive experience every time. It’s a testament to the fact that even a large chain can foster a neighborhood feel when its team truly invests in serving the local community.
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### Location and Accessibility
The Walgreens store is conveniently located at 12965 N Oracle Rd, Tucson, AZ 85739, USA. Situated on North Oracle Road, a major thoroughfare, this location is easily accessible for residents across a wide area of Tucson, particularly those in the northern parts of the city and nearby communities like Oro Valley. Oracle Road is a well-trafficked route, making the drugstore a familiar and straightforward destination for many Arizonans.
As a standalone Walgreens, it typically offers ample parking directly on-site, ensuring that customers can visit without the hassle of searching for a space, which is a significant convenience in busy areas. The store is designed with accessibility in mind, providing easy entry for all customers. For those relying on public transportation, major bus routes often operate along Oracle Road, making the store reachable via bus as well. The strategic placement on a main road means it's a quick stop for daily essentials, prescription pickups, or photo needs, integrating seamlessly into the daily routines of locals.
Store hours for the main store and photo department are typically every day from 8 am to 10 pm. Pharmacy hours usually run Monday-Friday from 9 am to 9 pm, and Saturday-Sunday from 10 am to 6 pm, with a daily meal break from 1:30 pm to 2:00 pm. It's always a good idea to check the latest hours online or call ahead, especially for pharmacy-specific services.
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### Services Offered
Walgreens on N Oracle Rd, like many full-service drugstores, provides a comprehensive array of services beyond just selling health and wellness products. Its offerings are designed to cater to diverse community needs.
Full-Service Pharmacy: The core of the store, offering prescription filling and refills. Customers praise this location for excellent service, including proactive reminders and assistance with insurance challenges.
Medication Management Support: Services include prescription transfers, auto-refills, and often 90-day refills for convenience. They help manage prescriptions efficiently, ensuring customers don't run out.
Immunizations and Vaccinations: Walgreens pharmacies are key providers of various immunizations, including flu shots and COVID-19 vaccines, making it easy for Arizonans to stay up-to-date on their health.
Photo Department Services: A highly-rated feature, offering a wide range of photo printing options from standard prints to custom photo gifts like coffee mugs, collages, and wall decor. Staff like Kaleb are noted for their exceptional helpfulness in assisting with photo projects and technical issues.
Over-the-Counter Medications & Health Products: A vast selection of non-prescription drugs, first-aid supplies, vitamins, and health monitoring devices.
General Merchandise & Convenience Items: Stocking everyday essentials, snacks, beverages, beauty and personal care products, household goods, and seasonal items.
Financial Services: Often includes ATMs and sometimes money transfer services.
Curbside Pickup: For added convenience, allowing customers to pick up orders without entering the store.
FedEx Returns: Offering a convenient drop-off point for FedEx packages, including label printing services for returns.
Rx Delivery: Options may include same-day, 1-2 business day, and 5-10 business day delivery for eligible prescriptions, adding a layer of convenience for those unable to visit the store.
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### Features / Highlights
The Walgreens on N Oracle Rd in Tucson distinguishes itself through several notable features and highlights that enhance the customer experience:
Exceptional Pharmacy Customer Service: This is consistently highlighted in customer reviews as a major strength. The team is known for being "BEST CUSTOMER SERVICE AT THIS PHARMACY," offering proactive help like prescription reminders and diligently correcting any mistakes.
Creative Solutions for Insurance Challenges: A significant benefit for Arizonans navigating complex healthcare. The pharmacy staff excels at finding innovative ways to "work around insurance challenges," helping customers access their medications affordably.
Outstanding Photo Department: The photo department receives specific praise for its knowledgeable and helpful associates, exemplified by "Kaleb." They go "out of his way to help me reduce the size of the photo, suggested to make it a collage instead and help me choose the background too." This level of assistance elevates the photo printing experience far beyond basic self-service.
Knowledgeable and Patient Staff: Across departments, employees are recognized as "knowledgeable staff" who are willing to "go out of their way to help," ensuring customers receive the right information and support.
Proactive Customer Care: The "reminder call from them about my prescriptions being ready for pick up next week" showcases a proactive approach to customer service, anticipating needs before the customer even realizes them.
Convenient One-Stop Shop: Beyond the specialized pharmacy and photo services, Walgreens offers a broad range of general merchandise, making it a convenient stop for health essentials, household items, snacks, and more.
Commitment to Correction: "If they make a mistake, they fix it," which demonstrates accountability and a commitment to customer satisfaction, building trust within the community.
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### Promotions or Special Offers
Walgreens, including its 12965 N Oracle Rd location in Tucson, regularly offers a variety of promotions and special deals across its extensive range of products and services. These are designed to provide ongoing value to Arizonan shoppers and pharmacy customers.
Customers can typically find weekly advertised sales on general merchandise, health and wellness products, beauty items, and household essentials. These promotions are often available through the Walgreens weekly ad, accessible in-store or online. Additionally, Walgreens frequently offers digital coupons through its mobile app and website, allowing customers to clip and apply savings directly to their purchases. The myWalgreens™ loyalty program is another key component, enabling members to earn rewards points on most purchases, which can then be redeemed for discounts on future transactions. There are often special member-only prices and personalized offers.
Specific to the pharmacy, Walgreens works with various insurance providers and also offers programs like the Prescription Savings Club (where applicable) to help reduce medication costs. Customers can inquire about prescription savings options directly with the pharmacy staff, who are noted for their ability to "work around insurance challenges." For the photo department, frequent promotions include discounts on prints, photo books, custom gifts, and wall décor, often with same-day pickup options. Checking the Walgreens website, app, or in-store signage is the best way for locals to stay updated on the latest promotions and special offers, ensuring they get the most value out of their visit.
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### Contact Information
For Arizonans looking to connect with the Walgreens at 12965 N Oracle Rd in Tucson, here's how you can reach them:
Address: 12965 N Oracle Rd, Tucson, AZ 85739, USA
Phone: (520) 825-7747
Mobile Phone: +1 520-825-7747
For the most current store and pharmacy hours, which can sometimes vary, it's always recommended to check the official Walgreens website or use their store locator. The provided phone numbers offer a direct line to the store for any specific questions about prescriptions, photo services, product availability, or general inquiries. This local Walgreens location is committed to being accessible and responsive to the needs of the Tucson community.
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### Conclusion: Why this place is suitable for locals
For Arizonans in the Tucson area, the Walgreens at 12965 N Oracle Rd is an exceptionally suitable and highly recommended local resource. This drugstore distinguishes itself not just as a convenient spot for everyday needs but as a cornerstone of community health and service. The overwhelming positive feedback regarding its pharmacy customer service is a significant indicator of its value to locals. The team's proactive approach, demonstrated by reminder calls for prescription pickups, shows a genuine commitment to patient care that goes beyond transactional interactions. Furthermore, their ability to "offer creative solutions to work around insurance challenges" is invaluable for residents navigating the complexities of healthcare costs, providing much-needed relief and support.
Beyond the pharmacy, the outstanding photo department, exemplified by the helpfulness of associates like Kaleb, provides a personalized service that rivals specialized photo shops. For Arizonans looking to preserve memories or create unique gifts, having a local option that offers expert guidance and goes "out of his way to help" is a distinct advantage. This level of dedication transforms a simple task into a pleasant and successful experience.
The overall emphasis on "excellent customer service and knowledgeable staff" across all departments means that locals can expect reliable assistance and a welcoming atmosphere, whether they're picking up medication, grabbing a snack, or seeking advice on health and wellness products. Its convenient location on a major road with ample parking further enhances its accessibility, making it an easy and practical choice for busy lives. In essence, this Walgreens fosters a sense of trust and reliability, becoming a vital and cherished part of the Tucson community's daily life by consistently delivering quality service and personalized care.