210 Andover St X103, Peabody, MA 01960, USA
For women across Massachusetts, Victoria's Secret has long been a go-to name for intimates that blend comfort, style, and confidence. The Peabody location, nestled at 210 Andover St within the bustling North Shore Mall, offers more than just a retail space; it provides a personalized shopping experience designed to empower every customer. Whether you're seeking the perfect-fitting bra, luxurious loungewear, or a signature fragrance, this store is dedicated to helping you discover items that make you feel your best. It's a destination where quality products meet attentive service, ensuring a fulfilling shopping journey for all.
Victoria's Secret in Peabody stands out as a premier destination for women's intimates and beauty products in Massachusetts. The store is well-stocked with the brand's iconic collections, ranging from an extensive array of bras and panties in various styles and sizes to elegant lingerie, comfortable sleepwear, and trendy activewear. Beyond apparel, visitors can explore their popular beauty line, including award-winning fragrances and luxurious body care products. What truly sets this location apart, however, is the highly praised customer service. As one new mother shared, she felt "intimidated and overwhelmed by all the choices" but was met with incredible support from staff members like Rosa, who "measured me, pulled a few styles for me to try and helped me find the ones I chose on the sales floor." This level of personalized attention transforms a potentially daunting shopping trip into a successful and "easy experience." Another satisfied customer lauded the "wonderful and helpful staff," specifically mentioning Stephanie for her assistance with a fitting and finding the "perfect items." This dedication to customer care makes the Peabody store a preferred choice over other nearby locations for many Massachusetts locals, cementing its reputation for exceptional service.
---Location and Accessibility
Victoria's Secret is conveniently located at 210 Andover St, Peabody, MA 01960, USA. This address places it squarely within the North Shore Mall, a major shopping destination for residents across the North Shore and beyond in Massachusetts. The mall's location on Andover Street (Route 114) provides straightforward access by car from various surrounding towns. For drivers, the North Shore Mall offers extensive parking facilities, ensuring a hassle-free visit even during busy shopping periods. This abundance of parking is a significant convenience, allowing shoppers to focus on their experience inside the store rather than worrying about where to leave their vehicle.
Being situated within a large shopping mall also means excellent accessibility via local bus routes for those who prefer public transportation, connecting the store to wider areas of Peabody and neighboring communities. The well-designed layout and clear signage within the North Shore Mall make navigating to Victoria's Secret simple and stress-free. This combination of a central location and convenient accessibility ensures that the Peabody Victoria's Secret remains a favored and easy-to-reach destination for Massachusetts locals seeking their unique range of products and services.
---Services Offered
- Professional Bra Fittings: Highly praised for their expert staff, such as Rosa and Stephanie, who provide personalized bra fitting services to help customers find their ideal size and style, especially beneficial for those unsure of their measurements or preferences.
- Extensive Lingerie Selection: A wide array of bras (including push-up, lightly lined, strapless, sports bras, and adaptive styles), panties (various cuts and fabrics), and full lingerie sets.
- Beauty & Fragrance: Offers a comprehensive collection of award-winning prestige fragrances (like Bombshell and Tease), body care products (lotions, mists, washes), and accessories.
- Sleepwear & Loungewear: A diverse range of comfortable and stylish sleepwear, including pajamas, robes, slips, and loungewear perfect for relaxing at home.
- Activewear & Swimwear: Features fashionable and functional activewear (VSX Sport) and seasonal swimwear collections to suit various needs.
- PINK Collection: A dedicated section for the PINK brand, catering to younger women with on-trend bras, panties, loungewear, and activewear.
- Gift Assistance: Staff are available to assist customers in selecting the perfect gifts for any occasion, including Valentine's Day, Mother's Day, birthdays, and holidays, offering suggestions for perfumes, pajamas, and other items.
- In-Store Pickup: Provides the convenience of free in-store pickup for online orders, streamlining the shopping process for busy individuals.
- Product Search & Assistance: Staff go above and beyond, like checking "out back for an item that wasn’t displayed," to ensure customers find exactly what they're looking for.
Features / Highlights
- Exceptional Bra Fitting Expertise: A standout feature, as highlighted by customer reviews, is the highly knowledgeable and supportive staff who excel at bra fittings. Associates like Rosa and Stephanie are celebrated for their ability to guide customers, even those "intimidated and overwhelmed," to find the perfect fit and styles.
- Personalized Customer Service: Reviewers consistently praise the "friendly" and "helpful staff," who provide "great customer service" and make the shopping experience "successful and easy." This dedication to individual attention sets this location apart.
- Wide Range of Products: The Peabody store offers a comprehensive selection of Victoria's Secret and PINK merchandise, including lingerie, bras, panties, sleepwear, activewear, swimwear, and a full line of beauty and fragrance products. This ensures a one-stop shop for intimate apparel and personal care.
- Organized and Accessible Inventory: While not explicitly stated for this specific location, the effectiveness of staff in finding items, even those "not displayed," suggests a well-managed inventory system that benefits customers.
- Preferred Location by Locals: The positive experiences shared by customers indicate a strong preference for this Peabody store over "other close locations," underscoring its superior service and atmosphere.
- Empathetic and Understanding Staff: The willingness of staff to assist a customer "exhausted shopping with two eager teenage girls" demonstrates an understanding of diverse customer needs and situations, making the experience more comfortable.
- Quality and Variety: Known for a blend of quality products across a range of styles and sizes, from everyday essentials to luxurious pieces, catering to a broad demographic of Massachusetts women.
Promotions or Special Offers
Victoria's Secret in Peabody, like all locations of the popular brand, consistently offers a variety of promotions and special offers throughout the year, providing Massachusetts shoppers with ample opportunities for savings. The most anticipated event is their **Semi-Annual Sale**, which typically occurs twice a year (around June/July and late December/early January). During these major sales, customers can find significant discounts, often up to 60% or more, on bras, panties, lingerie, sleepwear, beauty products, and more. One customer was even told by a cashier to "return on Monday for their Semi-Annual sale," indicating these events are well-communicated and highly anticipated.
Beyond the Semi-Annual Sale, Massachusetts locals can expect frequent promotions such as "Buy One Get One Free" (BOGO) offers, multi-buy deals on panties (e.g., "8/$25 Panties"), special pricing on specific bra styles, and discounts on beauty products or fragrance mists. Victoria's Secret also frequently offers free gifts with qualifying purchases, such as free cosmetic bags or tote bags with a minimum spend. To maximize savings, shoppers are highly encouraged to join the **Victoria's Secret & PINK Rewards** program (which is free to join). Members earn points on every dollar spent, leading to rewards that can be redeemed for discounts, and gain access to exclusive member offers, birthday rewards, and early access to major sales events. Keeping an eye on their website, signing up for email newsletters, or simply asking a friendly associate during your visit are excellent ways to stay informed about current and upcoming promotions at the Peabody store.
---Contact Information
For any inquiries, to confirm specific product availability, or to check on current store hours, you can reach the Victoria's Secret location in Peabody, MA, using the following contact details:
- Address: 210 Andover St, Peabody, MA 01960, USA
- Phone: (978) 532-6135
- Mobile Phone: +1 978-532-6135
Calling ahead can be particularly useful for checking if a specific item is in stock or for details on their highly recommended bra fitting services. The staff are known for being helpful and can provide guidance over the phone.
---Conclusion: Why This Place is Suitable for Locals
For women across Massachusetts, Victoria's Secret in Peabody stands out as an exceptionally suitable and highly recommended local shopping destination. Its prime location within the North Shore Mall offers unmatched accessibility and convenience, making it easy for residents to visit and combine their trip with other errands. However, what truly sets this store apart, and makes it a local favorite, is the consistent delivery of outstanding personalized customer service.
The glowing reviews highlight the staff's expertise, particularly in bra fittings, where associates like Rosa and Stephanie go "above and beyond" to ensure customers find the perfect fit and feel comfortable and confident. This level of attentive, empathetic service is invaluable, especially for intimate apparel shopping, transforming what could be an overwhelming experience into a truly "successful and easy" one. Beyond the service, the comprehensive range of lingerie, beauty products, sleepwear, activewear, and the popular PINK collection means that every Massachusetts woman can find something tailored to her style and needs. Combined with frequent promotions and the rewarding loyalty program, Victoria's Secret in Peabody provides a compelling blend of quality products, exceptional service, and great value, solidifying its place as an indispensable and preferred choice for local shoppers seeking to feel beautiful and confident.